Chestnut Hill Post Office

8225 Germantown Ave, Philadelphia, PA 19118

Contact Numbers

Phone: 215-248-1503
Fax: 215-247-6147
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 4:30pm
Saturday 9:30am - 1:00pm
Sunday Closed

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 4:30pm
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lobby has Vending
  • Passport Appointment Hours

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Market Square
7782 Crittenden St
0.3 mile away

Mount Airy Postal Store
6711 Germantown Ave
1.1 miles away

1613 E Wadsworth Ave Ste 1
1.3 miles away

1818 Bethlehem Pike
1.5 miles away


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Ridiculous I'm in line watching my nails grow. Mean while I hear laughing in the back there's 3 stations and only two people working. Honestly, don't cry for your jobs later when they fire you guys. I just turned around and the door is so long it's hanging out of the lobby smh.


I was blown away by the horrible customer service. I went looking to get a passport for my young son and was treated with utter contempt - when someone finally came to the counter. (At first, no one was there as a line formed and people were left to wonder if anyone would ever show up). Cannot believe these people are paid - with tax money, no less! Rude, unhappy people should be sorting mail in the back - far far away from the helpless public. If I had the option to get a passport somewhere other than the post office I would do it. Unfortunately I do not. Next trip I am tempted to film my experience and post it on YouTube in hopes of shaming the staff into better behavior.


The clerk was very rude... unbelievably rude... i inquired about renewing a passport and she told me no one was there that was at 10 am i asked when would they be there she said they were on lunch i asked when will they be back from lunch she said she didn't know call back after 2 pm . I called back at 2pm she said they they were still on lunch and the hours are between 10 and 3pm so i said so when can i come because all day the person/s were on lunch..she told me come after 3pm after telling me that they are done at 3..she also told me i could do a walk in and that they do renewals which none of the above is true, when i finally called back to talk to a manager after the phone ring out three times because I think i was being ignored the same clerk finally answer gave me a big sigh and hung up on me...GREAT JOB CHESTNUT HILL POST OFFICE...ROUND OF APPLAUSE FOR NASTY CUSTOMER SERVICE


No one available for passports today. Apparently, someone is sick and they don't know when they will return. Meanwhile, no one else is able to do passports. I found all this out after I had called before driving to Chestnut Hill.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).