West Chester Post Office

8730 Cincinnati Dayton Rd, West Chester, OH 45069

Contact Numbers

Phone: 513-777-2381
Fax: 513-779-7245
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

11069 Reading Rd
2.6 miles away

6338 Snider Rd
3.0 miles away

4914 Cooper Rd
4.3 miles away

9370 Fields Ertel Rd
4.4 miles away


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Called with a simple question about my package and the clerk on the phone was extremely rude. No reason for it, I was not rude just asked a question that was not answered on website. Got my answer which is good but there was no reason to be unpleasant.


I had something that was sent certified mail and also had postal return to sender when the sender has to sign it and they lost it from Mason to West Chester. I really do not understand that can happen. I file a case and no answer I have to call and do all the checking myself. No longer have faith in the post office anymore..........Only thing is that the mason staff has been great. Can't say to much about West Chester!!!!!!!!!!!


Poor customer service. The clerk was rude and it wasn't necessary. I had two questions and she made me feel stupid for asking. Please be kind - it makes a big difference.


I filled out vacation hold mail form. Came back one day early to find my mailbox stuffed full. This is second time. Why fill the hold vacation mail forms when they don't follow them. I went up to post office of course they have nothing because they delivered everyday. My mailcarier had enough courage to put note on outside saying clean your mailbox. Really if you would follow policy and procedures and hold my mail my mailbox wouldn't be full. 😡 I guess I will have someone else get my mail from now on because west Chester post office doesn't now how to hold mail.


I would like to say that I am tired of my carrier constantly leaving little notes. Besides the fact that upon receiving items in the mail they refuse to bring them to my door. Many times I have absolutely had to pry my package out of the mailbox. I Gus's it's too far for them to walk so they prefer to spend ten minutes concocting some way to get a large package inside my mailbox. I have no control of where rumple puts my trash cans once they are dumped either. This is at least the forth time I have received. " please don't make my job more difficult". Really?


I can't even find the number. WTF? Is it unlisted?


Supervisor Robin Stevens was absolutely no help and was down right non empathic for usps losing my priority prescriptions I sent last Saturday. Spent 2 hours on hold last night with the 1800 number only for them to tell me I needed to call the West Chester post office. Supervisor Robin Stevens at West Chester now tells me this morning that there is nothing she can do and I have to call consumer affairs on Monday. What good is paying for priority if usps can't track it??? Totally incompetent system and employees!


Most unreliable service here.

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