I typically have no issues with my everyday mail delivery, however, when expecting packages, I ALWAYS have issues. When tracking, it shows that they have left Memphis and MAYBE 1 out of 20 times, they will check them in at OB... they usually never show that they have been checked in, they always arrive much later than the expected delivery date and the employees are extremely unhelpful. I wouldn't be saying anything if this had happened once or twice.... but it is with EVERY package that comes USPS. Explain to me how a package can get from Colorado to Memphis in less than 24 hours but then takes over a week to make it to my house after leaving Memphis.
Mail should run everyday at 5:15 pm came home no mail that's ok but my neighbor had a package that's has not gone out because the mail did not run in Eastover Blvd olive branch ms 38654 sad older people do not go out and depend on mail run and it does not bad business but you guys do not care maybe FedEx needs to start delivering all mail because you guys cannot
I am an artist, and I asked about the cost of insurance when mailing my paintings to customers. I spoke with an oriental woman, Monday morning, Jan. 23, 2017. I am sorry I did not get her name. She was extremely rude and unhelpful!! She told me I could not get insurance, because I could not "prove" the worth of my paintings!! She was extremely condescending and ugly. I told her that the only reason I would be mailing a painting would be if someone bought it, and the cost of the painting clearly established the worth of the painting!! She acted as though she didn't believe me and continue to argue with me. Just who does she think she is? It was a terribly upsetting and humiliation experience!! No one should have to be embarrassed and humiliated in front of other customers as I was! I'm not used to being talked down to and treated like a "nothing!" I have never had anyone question the value of my art - she had never seen it. I took a blank canvas with me to weight it to try to determine the cost of postage and insurance for an 11 by 14 canvas. I am extremely disappointed with the service I got at the Olive Branch post office. I will mail my paintings with FEDEX!!!!!!
I do not recommend using this service if you have to. Especially if you live in the Lewisburg district. We have three different mail carriers and none of them can be there before five. I was waiting on a book to come in today and because I only had one item or the mail person didn't feel like driving up my driveway or it was five o clock somewhere and they thirsty or they too wanted to read the book but didn't want to pay the twenty and are at their house relaxing and reading MY property, I have to pay AGAIN for my package to be delivered.