I've tried to phone in with my complaint on two separate occasions, but the PHONE DOES NOT GET ANSWERED!
My complaint is: Your driver today, May 18, 2017 (and EVERY day she delivers the mail) accelerates between mail boxes as if she is trying to go AS FAST AS SHE CAN! You can hear her coming down the street and you can hear her on the street behind me. Not sure what her hurry is, but does she need to be reminded that she is driving on residential streets where there may be children present, or people pulling out of driveways? I strongly suggest that you SLOW HER DOWN.
For 3 days now, when mail was delivered to our mailbox, our mailbox door was not closed. It is windy these days and mail do get blown away. Pls advise your mail carrier to do a better job at delivering. These incidents are for week of March 27, 2017 at 9 Beaumount Court, OFallon, MO.
I have a "undeliverable" package for me there but after either no one answering or no one speaking I can not even get a person to give me an update on if my package is there or why it is saying undeliverable. UPS says to call you and after sitting working while the phone rang and then when someone answered no one would speak.
Just a warning.....do not use the self serve Kiosk inside the O'fallon, MO post office when mailing a package. I mailed a small package over 2 weeks ago and it has never arrrived! The postal employee whom i spoke to said "sorry, not sure what to tell you". I will ship all packages from UPS or Fedex from here on out!
IF MAIL IS BEING DELIVERED ON SATURDAY IS IT UP TO DRIVER TO DECIDE WHERE TO DELIVER , IF SO I WOULD LIKE TO GET MY MAIL DELIVERED OR ASK HIM IF I SHOULD MEET HIM SOMEWHERE.
• Replied to LASATER AUTO INC 895 MIDPOINT DRIVE
We have not received our mail since last Wednesday, when we received it around 8 pm. (I got injured going out at night to retrieve it!) Our streets were completely clear of ice on Saturday and we STILL received no mail and have not had our outgoing mail picked up. I receive a busy signal when I call. I tried an alternative number and got no answer. This is why I never order prescriptions by mail. Because of this horrible service, I will never ship anything through USPS again either.
We have not been receiving our mail. The postal carrier sometime passes up this street. We go days without receiving any mail! I complained in person about this yesterday and came home only to discover that we again did not have mail. This is a regular occurrence. I will take this to the Postal Inspectors because I believe at this point that our mail is being stolen within your system.
I tried calling the number and it disconnected. Insurance companies want us to get medicine by mail - we'd end up dying because we don't get regular mail service.
SO my mail has been on hold and it ended today and should have been delivered today. But instead I received my next door neighbors mail instead of my mail which has been on hold for a week. So i called the 272-3811 number. That person was not very interested in helping me. It was like I will check on it--no, I want to know where it is and can you call me back. She was going to check to see if it was still in the post office, if not, call the carrier and then call me back.What's your name...did not ask for my phone number..I had to give it to her. She did ask for my street address. She finally called me back saying she has no idea where my mail is and was unable to contact the carrier. So now what????