I tried to send a book of childrens learning cards (Brainquest) via media mail and I was told NO! I wasn't offered alternatives, so I went to the self-serve. Normally, the employees are very nice and helpful, but not this one!
Media mail definition: You can send books, videotapes, DVDs, CDs, printed music and other sound recordings through Media Mail as long as they weigh less than 70 pounds.
I am still in hel- because of the Columbia MD Oak Hall Lane USPS. First I went into my USPS account online and had put hold my mail will pickup. Confirmed and confirmation #. Went to pick pickup 10 days later NO MAIL HELD AT ALL!!!! I asked where was it delivered??? Love this I DON't KNOW!!!! Told them they need to locate where it went and get it back. Only Bank statements, credit card statement & so on. Oh let's not forget my SSDI CHECK!!!! Made it clear to hold all mail!!!!! I will pick up in person. Want it listed ID required & check exp. date. Went back again they handed me 3 pieces of junk mail. I get more mail then that in 1 day. I asked where is all my mail. This is junk mail. Where is mr check. New one sent. No business mail at all. They said this is all we have. Where is the rest of it????? Gee guess I DON't know!!!!!!!!!!!! I said well find out. What postal carrier is delivering my mail? Said they can't do that. BS!!!!!! I know for a fact they can. Wanted the boss not some pion. Well he's busy!!!!! I don't care I want you to call him. They flat out refused!!!! Called main office. Filed report!!!! Nothing!!!!! I'm looking into law suit. The damage that has been done &!time & expenses are unreal!!!! Months later still doing damage control. They don't care at all!!!! I want to move from Columbia just because of USPS.
Ordered mailbox key a week ago. Paid $40 for it and it's been more then 2 weeks and still have not received the keys. I called 3 times to check if it's in and each time, failure. I have very important real estate documents that I am waiting on, so the urgency is great to have access to my mailbox. I just found out that all my mail are still going to the old house. Who is managing this post office?
Absolutely horrible office!! They have not delivered our mail 2 days in a row!! Yesterday was Veteran's day so that was fine,but the day before that it was NOT delivered and today 11/12/14 our mail lady actually came in and apologized for forgetting us the other day and said she would be right back with our mail and the leaves the building and fails to deliver our mail yet again!!!! I am in shock!! This is mail, and its the law to deliver it!! Worst service ever, they should not be allowed to deal with people's personal belongings