Jeffersontown Post Office

3801 Billtown Rd, Louisville, KY 40299

Contact Numbers

Phone: 502-266-5844
Fax: 502-266-6799
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Passport Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 9:30am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lobby has Vending
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Fern Creek Carrier Annex
6302 Bardstown Rd
1.6 miles away

Fern Creek
9100 Fern Creek Rd
1.7 miles away

Hikes Point
3050 Hunsinger Ln
2.4 miles away

119 Evergreen Rd
2.7 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


This is the worst USPS I have ever dealt with. Our mail is constantly going to the wrong houses. Sometimes we get other people's mail. And there have been multiple instances of the Jeffersontown Post Office messing up our forwarding from moving from Lexington. We constantly get mail that belongs to the old people. And mail that is addressed to my husband and myself to our NEW & current address has been sent to the previous owner's new house. We have also had mail addressed to our new address get delivered to J-town post office and then somehow make it back to our OLD address. The latest incident is we have a package that was delivered to a neighbor, and currently we don't know who. Seriously, how hard is it to match a name and address?????? This has gotten infuriating. At first it was laughable. Not anymore.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).