New Albany Post Office

145 E Elm St, New Albany, IN 47150

Contact Numbers

Phone: 812-948-0649
Fax: 812-944-4493
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Acceptance Hours

Monday 9:00am - 4:00pm
Tuesday 9:00am - 4:00pm
Wednesday 9:00am - 4:00pm
Thursday 9:00am - 4:00pm
Friday 9:00am - 4:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Street Parking

Visit our Links Page for links to Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Dr Martin Luther King Jr
2727 W Broadway
1.8 miles away

Clarksville
757 E Lewis and Clark Pkwy Ste 814
2.7 miles away

Floyds Knobs
3818 Paoli Pike
2.7 miles away

Downtown Louisville
835 S 7th St
3.0 miles away

Reviews

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First of all this is the dirtiest post office I have ever been in!! Secondly this post office never answers the phone!!
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I HAVE CALLED AND COMPLAINED 4 times since oct. 2016 because they stopped delivering mail to me.. Since then i have been declined for my ssi and my electric gpt turned off because i got no bill also my new registration and plate sticker was returned to the bmv and destroyed so where i live my car was towed also i didn't recieve my recertification for my foodstamps and got cut off of them this month. I even made a damn online account with them last month and still no mail this is ridiculous. And whats even more screwed up housing wrote on the bottom of one of their letters saying please deliver she has not moved. So why is it that they still haven't delivered my mail. The new albany post office needs to get their shit together..
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I called the number and got a recording but nothing regarding what I needed. I call the 800 number and got prompt service. 1-800-ask-usps. Or 1-800-275-8777. Hope this saves someone the aggravation of getting helped. 😃💐💐
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While at the post office, I was told to come in to get an appt. for a passport due to the rarity they will answer the phone.
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A phone messages states appts are needed to apply for a passport. As they don't answer the phone I guess people are to drive there to schedule an appt? They are having a passport fair on Sat Mar 19, 2016 and I cannot find out the hours. Am I to drive there to ask this question and return again on Sat? And people wonder why the USPS cannot make any money! They should work smarter, not by procrastination.
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No answer! I agree with others, they dont answer the phone
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they seriously do need to answer the damn phone I know they hear it.
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Please answer your phone !!!!!!!!
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Automated recording says passport applications are taken by appointment only and then doesn't tell you how to make the appointment. ??? Then when I press "0" to speak to someone no one answers. I've tried this now for 10-15 minutes straight.
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A guy named Chris works at this post office and he is going to hear from my lawyer. I have never been so harassed by anybody in my life. I can't imagine the postmaster at this post office would put up with employees who are completely out of line.
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If you are going to have a phone # listed as a contact, then answer the phone...tried for one full hour to cancel a passport appointment, but all I got was a recording telling me what the post office hours were, then when I pressed '0' for the receptionist, no answer for one full hour......pitiful!
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keep sending my mail down the street then when try to call them to get situation resolved I get no answer I been calling for over twenty mins. now I will also like to add that the people inside the branch are extremely RUDE!!!!!!!!!!!!!
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Extremely rude is understatement. After patiently waiting 10 mins for my package (standing there minding my own business, not even in a hurry at all), the manager suddenly came from the back an accused me of getting an attitude and being difficult with the girl who was looking for my package. He said I was speaking to him & her like a child because I was saying my address slowly (so they could understand what I was saying because people often confuse my address). This came out of nowhere and I have never in my experienced such rudeness in the service industry.
• Replied to YOUR MOM

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This post office sucks!! Since I changed my mailing address I haven't received n e of mail. I've been dealn wit my insurance about personal business n still to this day, I haven't received my information. Wtf is going on wit my mail?
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