Downtown Louisville Post Office

835 S 7th St, Louisville, KY 40203

Contact Numbers

Phone: 502-587-8546
Fax: 502-561-2869
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 6:00pm
Tuesday 6:00am - 6:00pm
Wednesday 6:00am - 6:00pm
Thursday 6:00am - 6:00pm
Friday 6:00am - 6:00pm
Saturday 6:00am - 6:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 8:30am - 1:30pm
Tuesday 8:30am - 1:30pm
Wednesday 8:30am - 1:30pm
Thursday 8:30am - 1:30pm
Friday 8:30am - 1:30pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

4th Street
411 S 4th St Ste 175
0.4 mile away

Dr Martin Luther King Jr
2727 W Broadway
1.4 miles away

Shelby
2312 S Preston St
1.5 miles away

Baxter
1527 Highland Ave
1.6 miles away

Reviews

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On 3/7/22 I was on the phone calling the 7th Street Post Office to make an appointment to get a new Passport. Starting calling at at 9am. Was on the phone for one hour and no one picked up the phone, it would ring and then a busy signal would happen, I would recall and the same thing would happen. I did this 8 times. Twice it went to the operator and it just ring and then the busy signal happen. Why is it so hard to get a person to answer the phone in a place of business that is giving customers a service.
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This is not a review; it's a complaint. Our mail has not been picked up for two Fridays in a row. This is not the first time, just another series in many times about Friday pickup. I have checks for suppliers EVERY FRIDAY and they are still here on Monday. They need to get out and delivered. Why is that? Don't they work on Fridays anymore?
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Were is the postal package nº 9500.115.893.531.310.820.640 Thanks
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Ok. You got it
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Zero stars. No one answers the phone. I haven’t received a single piece of mail in two weeks. Not even the Tuesday junk mail!
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I need to speak with someone in this post office because I am out of town trying to find out when a package I sent to my son will be delivered. The person I had to talk to was extremely rude. I needed to call back 3 hours after the employee told me the driver was on his way to the drop off location and no one would answer the phone. The package was supposed to be delivered at 10:30am. It is now 2.52pm and it still has not been delivered and I cannot find out any more information about when it might arrive. I has been out for delivery since 10:21am. What is the point of paying extra to have a package delivered early if it isn't and you can't get anyone to help you.
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I put in a change of address 2 weeks ago and then I've not got one piece of mail and now what's worse is the stimulus check is coming out and I have no idea if I have got it at a different address or what?? No one will answer the phone so I guess I'm gonna have to go to the post office and find out why my change of address has not took effect yet?? I don't know if my check has been sent out or thrown in the garbage can or stolen?? Thanks post office for making my life miserable!!!!
• Replied to Kathy Mullican

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Why was there no delivery today?
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your incompetent substitute carrier failed to pick up my outgoing mail at 416 Breckinridge.
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I process mail for my Federal Agency; have been for years. For the past several weeks the mail has been left on the floor outside of the designated the Mail Room. It often gets kicked around the floor. The opening table is literally arms reach from where it is dropped. I get mail addressed to the Louisville Orchestra (twice) the other agencies such as The federal Court, Probation and Immigration. I know the guy is new but someone needs to ask this person to pat attention and do his job!
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For over 8 months I have been getting other people's mail. I have NOT been getting all of my mail. I have missed appointments, not got my bills, so I had to call and then pay late fees, we have missed school enrollment papers. Many many times I see different faces delivering mail, many many times I chase the carrier down to give them other people's mail back. They are on their phones, chatting away, they are NOT listening or paying attention when I've tried to speak to them. I am absolutely sick of it. I will be contacting corporate office next!
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I also couldn't get a hold of the post office by phone. I called a 800 number and made a complaint and then I got a letter from them. They obviously never answer their phone.
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I have called the downtown post office now FOUR times and no one answers. I submitted a change of address two months ago due to moving from an apartment to a house and my previous landlord told me he is still getting mail at the apartment. I think it is ridiculous that I may have to physically go downtown to ensure my mail is forwarded. This should have been taken care of when I submitted the change online. I find it VERY inconvient that there is no one to answer the phones at the downtown location. Why even list a phone number if no one will answer?
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9249090101544240269081 92748999936737583005469691 still waiting for these two packages to be delivered to: Dorian Walker 1374 S. 2nd st. Louisville, KY 40208 I think the problem was that "2nd St." was left off could you please get these delivered? sincerely, MiMi
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