On 7/14 I arrived home to find a week’s worth of held mail, which I was scheduled to pick up, crammed in my mailbox along with three items addressed to three other addressees. I reported this to Edgemoor Manager “Craig” personally on Monday. On Wednesday, I saw on Dashboard that my bank statement was due for delivery…but it never came, and still has not come. The reliability of our postal service leaves a lot to be desired.
I put in a vacation hold both using the web site and leaving a yellow card for our mail carrier as we were going to vacation out of the country. Today, 4/3, my daughter informs me that she took in our mail. WHY is it being delivered when I asked for a hold. This is not the first time this has happened. Our address is 7 Glenrock Dr., Claymont
I tried calling the edge more post office for an hour no one answered the phone I received an empty package that was stamped (received unsealed ) why would they send an empty package to me instead they should of returned to the sender doesn’t anyone know how to do their job properly
WE live at 109 Jayson Avenue and we are not receiving mail each day. We're especially interested in Grocery Store Fliers from Shop Rite, and other stores in the 19803 area code like we use to. We're senior citizens and need them. Why did you stop delivering them? We tried phoning Edgemoor P.O. to no avail. Can you help us?
Repetitive delivery to unsecured front steps of 709 1/2 W. 19th Street Wilm DE 19802 and not to foyer where mail boxes are located. Have complained innumerable times. Promises of instructions to substitute carriers repeatedly fail. Unsafe to leave packages on front steps due to many thefts in this neighborhood. Most recent incident occurred Thursday Feb 16th.
Edgemoor post office is delivering mail to wrong addresses when we have substitute mailman. My mail order heart medication was delivered to the wrong address on 1/26/18. Was lucky the neighbor delivered it to me. Getting the store flyers is also hit or miss on Thursdays. Some people get them others dont.
POST OFFICE never answers the phone. They are very slow and seem to not really care. If you ever do get through on the phone they are never very sociable, I have been left on the line until I couldn't wait any longer, like they did it on purpose. The whole place needs new employees ones that care. I do remember when it was OK, NOT NOW what a mess.
The post man is a real piece of work he leaves my boxes constantly that are for pick-up. Sometimes picks them up the next day if I'm lucky. To lazy at times to put mail in the box. Might just lay it on the box that was suppose to be picked up. He could CARE LESS about any thing. I pay good money to have my PRIORITY MAIL picked up, it's all done by computer so they know it's here to be picked up, HE IS NOT BLIND. I just don't understand, our old mailman was the best, polite, caring and would just about do anything for you, this new guy, what a joke.
Best service and keen professionals at the station. Management should be commended for the hard work and diligence. Postal employees never get the thanks they deserve for the thankless job they perform.
Go USPS or get left behind!
I have a package with Tracking Number: 9405503699300120935632 delivered on October 30, 2017, 9:12 am and still haven`t been sent to my address: 950 Ridge RD C25, 19703.
Please send it ASAP.
Since July 2000, the Edgemoor post office has been picking up packages from The Stencil Shoppe, Inc. at 2503 Silverside Road 19810.Until this month, the service has been fine, but on three occasions in October of this year (It is now only the 18th). no one has shown up to pickup the packages. The postmistress blames the driver (whoever it was on these days.) She does not take responsibility for this problem. She recommended that I call at 5:15 pm if the person has not shown up so that someone can be dispatched to our office. I have called the Edgemoor office on two occasions but no one answers.
We have been in business as a corporation in the State of Delaware since October 1982. Our customers are from all over the world.
We depend on the postal service to pickup these packages (There are between 30 and 70 packages each day.) Our customers depend on speedy delivery.
We spend about $48,000.00 a year on postage. We demand better service.
Edgemoor PO in Wilmington, DE, has to be the worst managed branch ever. Rarely more than 2 windows open. Always a long wait. Employees work so slowly, don't care about customer service. Just there. Two windows open as usual. Each window had a customer with a long transaction . Six of us waiting in line. Why didn't they open a third window to take care of the people waiting? Because they don't give a fig. It's worth traveling to Talleyville branch which is so well-managed.