Don't waste your time calling because they won't answer! According to inside information, the phone at this particular post office (129 W 9th St) is always muted during business hours while workers are busy doing other things. Phone is muted due to a large amount of calls, some of them just asking for closing time. If you want to make an appointment for passport, you need to come in person.
Still no one answering the phone. How do I make an appointment for a passport if no answers the phone? It bad enough this post office only take appointments in the middle if the the Monday thru Friday. No stars for you!
I had a package sent from Sri Lanka it was returned as insufficient I have lived at this address for well over ten years the street I live on is six blocks at least not one carrier who delivers to this could not figure out who I am! I worked for another PO for over 15 years and was a t6 I know everyone that resided at all locations on my routes!!!
I agree with the others, no one answers the phone and when you go in customers service leaves alot of improvement, most employees are rude at best. Service hours are definitely not for the working man/woman, if you need to go, you'll have to take off work. Very disappointed with the Tracy PO on Commercial Dr.
NO ONE ANSWERS THE PHONE! Then when you call the USPS directly the automated system asks for voice commands but cannot understand anything you say! Very frustrating, I can see whey people complain about the US mail, going to UPS
No one answers the phone! Oh ya actuall someone did pick up the phone. However didn't answer, instead they just hung it right up! My package was lost by USPS!!!!!! All I want is answers! Terrible service and very unfriendly people!!!