Atrocious. I rented a post office box online because my mailbox was broken into right before Christmas, and I had expensive packages yet to arrive. Their form 1093 was required, but so was Adobe Acrobat to print it out, I was told after my credit card was charged. I didn't have Adobe Acrobat so I "Googled" the form, printed it out, and waited to fill it out until I got there. I arrived at 8:30 a.m.: the supposed opening time. Customer service was supposed to be open at 8:30 a.m. but not the main purchasing station. It wasn't. Several people rang the bell. I left 10 minutes later. I went back later in the day. Oh my goodness, how rude. Fake postmaster guru was in a dismissive funk because the form wasn't filled out. He dismissed me to the writing table with no help. I filled out the form, and returned. I driver's license and a passport wasn't enough. I needed one of those and a rental agreement or a lease agreement. Who knew that a lease agreement was more valid proof of identity than a passport. I asked how to cancel the post office box, and was dismissed with, "Do it online", I went to another postal station and called the 800 number, both of which told me to return to the original postal station, and cancel the post office box. I got there, and asked for a supervisor, and was rerouted to the same individual as before. I asked to speak to a supervisor, who told me that he could cancel the post office box for a 50%return or I needed to go "online" with no specifics after talking to this same individual. The problem in getting a key to the post office box that I paid for ultimately? I didn't have Adobe Acrobat on my iPhone to print out the 1093 form with a bar code, despite bringing a driver's license, a passport, a vehicle registration and proof of insurance. I needed to talk to their technical expert, who was sure to be there at 8:30 a.m. as he is "every day". We haven't progressed a minute past the 70's or Russian breadlines at the post office. It is still a ridiculous, rude bureaucratic morass, but what do I know? I am just some fool to be abused in line.
Seems that the postman is not coming everyday but every other day?Last wed 26th and this fri march 1st? what's going on?More cut?don't think nobody had no mail these days.
