I ordered 1st class postage stamps on Oct. 21st & enclosed my check #6793 for $11.00. I haven't rec'd stamps! I've reported this several times to the S.C. postal service, as well as SJC P.O. Nothing has been done & I haven't heard back from anyone. Please send the stamps.that I paid for!! I live in SJC, CA. I'd appreciate it. I order my stamps as I don't drive. Please send the stamps, thank you!
I visit this post office almost daily to mail packages. I used to look forward to getting in and right out using the self serve kiosk. Most recently the PO switched out to a very user UNFRIENDLY type of machine. I have since had to go thru the line. UNFORTUNATELY, the people behind the counter do not like to help. In fact I have been treated so poorly and told I had to go use the machine and forced to do so. There is one woman who is SO rude and unfriendly that I wait for the next person to take my packages. Don’t know what makes this offices culture so rude but something needs to be done.
Was sending a package to international and the lady named Lou was very rude and giving me an attitude. I bought a small box which printed “small” on the box and she said is a medium box and charged me with medium box fare. I asked her about tracking number and she said is not trackable but the receipt I have has a tracking number. I asked her is this not a tracking number, she said no. How pathetic. she is very unprofessional and have a rude attitude and don’t have enough knowledge about her job. Sad.
yikes, what a mess. ON 7-27-17 I RECEIVED A PINK NOTICE
THAT THE SAN JUAN CAPISTRANO POST OFFICE WAS HOLDING
A CERTIFIED LETTER WHICH NEED A SIGNATURE. THE NOTICE WAS LEFT ON MY FRONT DOOR. HOWEVER, I DID NOT COME
HOME UNTIL 5:30. THE NEXT DAY I WENT TO THE SJC POST
OFFICE AND WAS INFORMED THAT THERE WAS A MIX UP AND
THEY HAD NOT RECEIVED THEIR DELIVERY FROM THE MISSION
VIEJO POST OFFICE THAT MORNING. SO I ASKED IF I COULD GO TO MV POST OFFICE AND PICK IT UP. THEY SAID YES. SO
I WENT TO MISSION VIEJO POST OFFICE AND WAITED 25 MINUTES TO BE WAITED ON. 10 MINUTES OF THIS TIME WAS
AFTER I HANDED THE PINK SLIP TO THE YOUNG WOMEN WHO
WENT TO THE BACK ROOM TO GET THE CERTIFIED LETTER.
SHE FINELY CAME BACK AND SAID IT HAD JUST GONE OUT TO
THE SAN JUAN OFFICE.. SO I ASKED IF I COULD GO BACK THERE AND PICK IT UP. SHE SAID NO BECAUSE THEY (SJC)
WAS NOW CLOSED. TIME WAS 4:15. SHE SAID I COULD PICK
IT UP TOMORROW AT SJC BETWEEN 9:00 - 3:00. IT IS NOW SAT
AM. I JUST CALLED THE SJC OFFICE. ONE LINE DOES NOT
ANSWER, ONE LINE DOES NOT RING, AND THE COMPUTER
SAYS IN ONE SPOT THEY ARE CLOSED ON SAT AND ON ANOTHER SAY THEY ARE OPEN 9:00 - 3:00. WHAT WOULD YOU DO ?