Given that the Republicans in Congress keep gutting the funding for the USPS, it's no wonder that the phone is always busy, the phone lines don't even connect to anything or anyone and services are limited at every USPS location including this one.
This is a letter of recommendation for Colleen Poulos. She has been our mail carrier for many years. Her service has been remarkable for its promptness & accuracy. She has also been a friend. She is truly a fantastic representative of the USPS.
Spoke with Kerri (I think) and she took care of everything for me within minuets. I was expecting so much less because of the comments below and the difficulty of the situation but I had a great experience.