Your phone service is terrible. None of the stations ever answer the phone regardless of day or hour, and your 800 # will only connect me to a robot that keeps saying the same thing over and over, and will not connect me to a human being. Terrible Service!
I am wanting to know about the food donation pick up service that is being offered today in Tucson, and it has not yet been picked up and it is getting very hot hanging from the mailbox in the desert sun.
Hire people to answer the phone! so people who still use USPS can get their questions answered.
I've had a forwarding address on file and one of my automatic subscriptions auto renewed without me realizing it. The parcel was delivered to my old address in Tucson and since I moved to another state, I could not retrieve it. Extremely frustrating. Sun Station is the local post office for my previous address and when I called, it rings and rings and rings and then some automated message tells you no one is available to take your call, please try again later. One day I had to call 7 times in a row before someone finally answered. All they said was their carrier has delevered thousands of parcels since then and couldn't possibly remember where it was left. Even though the tracking online said delivered at door... at an unsecured apartment complex... This is the most frustrating forwarding address situation I've ever experienced.