Sand Lake Post Office & Main Post Office @ Airport
Placed several calls to both locations for two consecutive days and each call was disconnected after ringing several times or the mailbox was full.
I want to retrieve my parcel in the parcel compartment at home and I can't because the lock is jammed. I've tried to open the compartment for two days at different times of the day...no luck. The key does turn but it doesn't unlock the compartment.
I would appreciate some assistance with this issue.
This Post Office Needs To be Retrained Supervisor Name Charlie.
Missing packages and Bank statement is not an important issue to her.
I physically went to this Post Office to talk to a supervisor because an important package goes missing according to the tracking number in the mailbox. I went check it there's no key to check the mailbox to check it. And it was a Saturday so waited till Monday and gentlemen check it and he told me that mail carrier made a mistake that it was in the wrong address.
When I went and talk to the supervisor again. I told her this is not the first time that happened my bank statements goes missing and my neighbors mail in my mailbox so maybe talk to the mail carrier to check the right address. Her response was to contact the senders.
I don't believe Charlie is fit to her title as a Supervisor. She doesn't have the people skills, she's rude, so her crew is all rude!!
Charlie needs to know that customers are paying her wages.
Very Unhappy Customer
I've mailed two letters and personal checks asking the Sand Lake post office to send me Christmas stamps and regular stamps. They have done this for me in previous years and I've never had a problem receiving them. I have MS (multiple sclerosis) and have difficulty operating in the ice and snow - hence asking them to mail the stamps to me. Nothing has been received this year and they normally have been delivered to my mail box within three days. What is going on w/their system? They don't answer the phone - it rings and rings and rings!
Repeatedly refused to send mail to my address because someone told them my box was full. I called several times told them it was empty and had been empty for months then finally drove down to the location to pick my stuff up Finally got to the office and everyone is slow and rude on a Tuesday at 11am. This location has single handedly made me hope and vote for the day that their jobs are privatized.
This lady Rhonda is the rudest lady ever...didn't even have all my questions answered and she hung up on me. She mad me feel like I was not welcomed, and customer interaction was terrible, didn't know what box size they had. DEFINATLY DONT GO THERE!!!