Cross Lanes Post Office

5306 Big Tyler Rd, Charleston, WV 25313

Contact Numbers

Phone: 304-776-3201
Fax: 304-776-1861
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

6200 Fairlawn Ave
1.9 miles away

118 Main St
2.5 miles away

311 21st St
2.8 miles away

1201 Grosscup Ave
3.2 miles away


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Why do you keep leaving my packages in my driveway . You block my drive way constantly. I have a front porch.


My mail, and the mail of my son and my soon to be daughter-in-law who I live with, has not been delivered properly in two weeks. I have the email app which shows what mail is coming and we have gone to the post office to pick up our mail and have called about this. Brittny has called and been hung up on. The post man is afraid of our dog who backs and jumps but he does not leave the yard. The post box is outside of the fence and we have never had this problem before. We are missing packages for the wedding and regular mail also. I suppose some of this has been sent back but this is not right. How can you keep customers with service like this. We are changing all of our package shipping to UPS or fedex now because of this.


Very disappointed. My wife is waiting for a package. Tracking number says to arrive today 10/19. Watched mail person from back porch come through neighborhood. No package. Checked tracking and it said failed. Went to box and it has slip says won’t fit. I just finished watching her get out of her truck and hand deliver both my neighbors oversized boxes to their door but then blows by my house and puts in an orange slip. That’s lazy and bull crap. I want her to turn around and deliver our package. The barcode number on slip is 5293 0592 6616 8309. It’s a gift for my granddaughters birthday today and it was suppose to be delivered today. And the only reason it’s not is a lame excuse.


Ballots mailed from Voters Registration Office on Sept 18. Mine was received Sept 22 but husband’s was not (same address). Voters Office advised these were being held at post office because post office was insufficient.

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