Charleston Post Office

1002 Lee St E, Charleston, WV 25301

Contact Numbers

Phone: 304-561-1000
Fax: 304-561-1003
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 7:00pm
Tuesday 6:00am - 7:00pm
Wednesday 6:00am - 7:00pm
Thursday 6:00am - 7:00pm
Friday 6:00am - 7:00pm
Saturday 6:00am - 7:00pm
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:15am - 2:15pm, 3:15pm - 4:15pm
Tuesday 10:15am - 2:15pm, 3:15pm - 4:15pm
Wednesday 10:15am - 2:15pm, 3:15pm - 4:15pm
Thursday 10:15am - 2:15pm, 3:15pm - 4:15pm
Friday 10:15am - 2:15pm, 3:15pm - 4:15pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call 304-561-1012 or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lobby has Fax
  • Lobby has Vending
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Town Center
1057 Charleston Town Center
0.3 mile away

Stonewall New
401 Virginia St W
0.8 mile away

Station C
2328 7th Ave
2.0 miles away

Kanawha City
4600 Maccorkle Ave SE
2.2 miles away

Reviews

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Well I was almost hit by a driver training with a supervisor on the Blvd today sad. Anthony wouldn’t even look over at me Sadddd I had my daughter and 2 grandkids in the car made me slam on my breaks and I have the vehicle number too
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The United States Flag at the Station C post office (2328) on 7th Avenue, has been at half - mast since September 2022. The main post office has been notified several times but have refused to have it repaired. This a disgrace not only to our Veterans, but our country as a well.
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I have received mail from 108 Hickory Hills place, apt 3 many times and I live at 106 hickory hills place, apt 3. How hard is it to distinguish between 106 and 108. I’ve complained, filed complaints, but it just keeps happening. I’ve lost packages, mail and everything else because of this. What do I do?
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I live in an elderly and disabled apartment building and Our mailman hates us. He takes out his anger over a few people who have been disrespectful and has slammed us all. He left my package at the post office for 3 weeks now. I call the post office and it rings then I’m hung up on. I’m beyond exhausted trying to get this taken care of.
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I am disabled and cannot get my Walker down the porch stairs and walk the length of my driveway to get the mail. I called customer service and they said all I had to do was mail a letter to the Post Master of my area with a doctor's note so that they would bring my mail to my front porch. That was months ago and nothing ever happened I tried to call and follow-up and they just put you on hold and then accidentally-on-purpose drop your call. I have had MRI bills sent to collection agencies because I depend on caregivers to bring the mail in and it's set in the mailbox for over a week at times. They have that service for disabled people where they bring the mail to the front door however I can't seem to get it. Also I cannot even get my medications postal mail with our new health insurance their preferred method on our prescription is to do the mail order well I can't do that because my mailman refuses to close my mailbox and I have highly sought-after meds so I have to pay an extra Pharmacy fee just to get my medication and I can't drive so again back to waiting a week for someone to go pick up my meds for me at the pharmacy today because my mailman can't be bothered to close the mailbox for me to do mail order and yes I've called I had to call to get him to stop he baits the horn like a maniac if the package doesn't fit in the mailbox he refuses to drive up people's driveway he would sit there and beat the horn like a maniac until you came outside of your house off your porch walk down the driveway to the road to get your box. Well I'm disabled and I can't walk that far and I cannot get my own Walker off the porch because of the steps because I'm disabled
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Horrible to not at phones, some people cannot get out often and my package has been sitting in the Lee street drop box for 5 days now and nobody will answer phones for me to let them know to check that drop box it may be stuck or up against the wall but that's where I dropped it 5 days ago and its very sensitive information guess I will have to make trip today!
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The Oak Hill Wv. post office leaves the American flag flying at half staff for weeks. As a veteran and member of the American Legion I find this very disrespectfull!
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Some idiot at the Charleston wv post office scent my package to Knoxville TN . Charleston is 30 min from where I live . It’s been 3 days in other states and still waiting .
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Hello, I am a disabled ( female) veteran and one of your customers. I get my meds via USPS and today when I saw that my medicine was at your station; I actually got a tear in my eye. Why, you may ask; because I knew that meant I would be getting this med ( I urgently require) will be here in Sophia tomorrow (Sat Jan 9) . You folks ROCK! TU for kicking butt at your jobs, I love you all. Keep up the great work!
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Said it was received and in transit on October 22 and be delivered on October 24. Never received package and have called numerous times and no on will answer the phone!
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Overnight package was stopped in Charleston never made it for delivery today. Highly upset!! No-one will answer the phone or tell me anything when I call. Will report it to main office for investigation.
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June 20 at 4:45 pm tracking confirmed delivery in my mailbox. The item was not there
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I did not receive my packages on Tuesday, May 19th, even tho the tracking number said it was delivered at 10:15 AM on my porch. I've been trying to reach the postmaster for 2 days, but not picking up or able to leave a message.
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Why does my packages keep going out for delivery when my mail is on hold at the post office. I had 3 packages that I was unable to go pick up on the delivery dates. They are showing red on my informed delivery as an alert. Can someone please help me figure it out. Thank you
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Why doesn’t anyone on Lee Street Post Office answer the phone? I’ve called 10 times and let it ring for up to 5 minutes and get a recoding!! Very poor customer service and no Management supervisions!
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Because no one answers the phone when u call the Lee street post office in Charleston, Wv I would like to urge all citizens that are able.....show up in person to demand to speak to post master...it’s obvious The leadership of this office needs replaced....if after the virus emergency is over we should show up until whoever is in charge can answer as to why we are ignored. Squeaky wheel gets the grease! I’m also writing my representatives to look into the inept running of this office! I have a safety issue being ignored and just would like a response! Voice in numbers definitely sounds louder!!!!
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NO MAIL THIS IS 3RD DAY NOW I KNOW THERE IS SOME JUNK MAIL IM WAITING ON VERY IMPORTANT MAIL ADDERESS WITHER CREEK 25015 WHEN CALLING MAIN POST OFFICE IN CHARLESTON 304/561-1000 AFTER ALL PRESS 1 PRESS 2 ECT ... RING 10 PLUS TIMES THEN HANG UP 1-800 NUMBER HOLD TIME 30 PLUS MINS
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The person delivering the mail yesterday did NOT get mail out of my box. You need people that know what they are doing. This person is lousy
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You have lousy customer services. Know one answers the stupid phone
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Can someone please talk to the person delivering mail to Eagle View here in Charleston WV (25306)? My mail has been put in someone elses box twice now. This is mail that was time sensitive. Thank you!
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Our building didn't receive mail today, 3/08/2018 and nobody answered your phone, this has happened before. Our address is 1546 Kanawha Blvd. East Apt. 1018 Charleston, WV 25311 What's the problem here? This is unacceptable!!!!!
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Hello. I have trouble getting my. Black lung check it came today two weeks late why does this continue to happen. Two weeks is unacceptable please send me the number to reach a manger please. The robot is killing me. Please help this a serious matter to me 276 594 2194
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