Silverdale Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

10855 Silverdale Way NW, Silverdale, WA 98383

Contact Numbers

Phone: 360-308-0301
Fax: 651-456-6261
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:30am - 3:30pm
Tuesday 10:30am - 3:30pm
Wednesday 10:30am - 3:30pm
Thursday 10:30am - 3:30pm
Friday 10:30am - 3:30pm
Saturday Closed
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Bangor Submarine Base
2650 Ohio St
1.4 miles away

5201 Tracyton Blvd NW
2.4 miles away

1998 State Highway 308 NE
3.0 miles away

19240 Jensen Way NE
3.4 miles away


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The mail service is terrible in Silverdale. It's next to impossible to get a live person to talk to. Can't leave a message because the mailbox is full. I have an account with USPS with instructions to leave my packages at the front door with an email & text to let me know of the delivery. I rec'd the messages but no package at my door. It was left at the manager's office. The carries are just plain lazy & need more training. This problem has been going on for years here in Silverdale.


I sent 3 Easter cards out, all to the same local address on the same day, and two of them arrived t their intended destination 2 days later. It has been a week, and the other has still not arrived, nor has it been returned! There is no way to contact anyone to inquire about the missing card without being in automated phone limbo runaround 😠


I sent my cousin a gift to her PO box at the Silverdale location and when she went to go pick it up they told her that had it had been scanned and handed over to someone else the night before!!! so now I'm in automated voicemail h*ll trying to get my money back or find out where the package is.


I came into the office one day after reserving a PO Box online. The first person I had talked to was extremely rude. He didn't answer a single question. He just shooed me away. I have very bad anxiety, I don't normally leave the house but this was needed to be done. I Started having a panic attack and had to call my husband who was at work. He came and we went back inside to deal with someone else. The lady took one look at me and then would only talk to my husband even tho itwas my name on everything. Everytime I go there, I am treated with such disrespect. Even my kids ask why they are so rude. Really Silverdale USPS, I had thought better of you.


Service on substitute days is often POOR. Perhaps substitutes need more training. I live in Summerwind, a homeowners development with banks of several lock boxes by each cul-de-sac. These postal deliverers leave mail in any box, WITHOUT reference to the address on the box. We residents wander around looking to leave mail on the right doorstep. A few homes are empty, so if mail is left in those boxes, the rightful recipients NEVER get their mail.This has been happening far too often in recent weeks. TRAIN people on the importance of accuracy before sending them out, OR pay us for delivering the mail. There's no way to reach you by phone and driving there can be very inconvenient if you hold a job.


Phone contact IMPOSSIBLE: message boxes full + Postmaster and Customer Service Mgr mailboxes do not function/cut-off in 2 seconds.What a waste of time! We have to drive 6 miles to talk to a live PO employee. Not nice.


I'm missing a package with a tracking number. It says that it was delivered a week ago, but it wasn't. When I contacted the 800 number, they just said "tracking says it was delivered". wasn't. Their suggestion? call the Silverdale post office, where they don't answer the phone, and the voice mail boxes are all full. I left a message on the post office box, covering the keyhole they use to open it. I come back to One of my missing packages, (not both), and an armload of mail for someone else... I did get a call from someone (while I was driving, and couldn't check my mailbox). They said the mail carrier put stuff in the wrong box, but now it's "fixed". No, it isn't. I'm missing a $75 package. USPS won't cover it on insurance because tracking says it was delivered. The vendor won't cover it because USPS says it was delivered. SO, if they scan it as they put it in someone else's box, or just keep it, you don't have any recourse... No wonder USPS is going broke... Never again! FedEx or UPS gets all my business from now on.


No one ever answers the phone. Been trying for two days to schedule an appt for a passport. Not a single extension answers and all the voicemail boxes are full. How is this acceptable?


Either voice mail is full or no one answers the phone...What is wrong with Silverdale Post Office, I have made several tries...Is anyone working there...
• Replied to Stephen


I've been trying for a few weeks to set up a passport appointment. No one ever answers the phone and the voicemail inbox is full. This is true of their other extensions as well.


You NEED to make an APPOINTMENT! And they don't have anything available for the next 2 weeks! They say you can just walk in for a passport renewal.


Nobody wants to answer the phone? Been open for 15mins and nobody feels the need to actually do some work? Tryed all ext. 1 3 and 4 nobody feels the need to pick up the phone....


You need to make an appointment. Even though is says in large letters at the top that you don't. But good luck with that, because no one answers the phone.

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