Kent Post Office

10612 SE 240th St, Kent, WA 98031

Contact Numbers

Phone: 253-852-1080
Fax: 651-456-6193
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 6:00am - 9:00pm
Tuesday 6:00am - 9:00pm
Wednesday 6:00am - 9:00pm
Thursday 6:00am - 9:00pm
Friday 6:00am - 9:00pm
Saturday 5:30am - 6:00pm
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 3:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 12:00pm - 4:00pm
Tuesday 12:00pm - 4:00pm
Wednesday 12:00pm - 4:00pm
Thursday 12:00pm - 4:00pm
Friday 12:00pm - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Downtown Kent
216 W Gowe St
1.4 miles away

Renton
17200 116th Ave SE
2.5 miles away

Auburn
11 3rd St NW
3.3 miles away

Tukwila
225 Andover Park W
3.6 miles away

Reviews

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Management: My Postal Carrier, is hitting the recycle and the yard waste receptacles with her truck, as well as delivering someone else junk mail to my address? Finally she is literally stuffing flyers into my box with no regard and has continually demonstrated her lack for professionalism. Best regards, Kyle
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Service request number 37804863 please retrieve package if not already being returned to sender. I tried calling post office as directed several times and unable to get through. Would appreciate your assistance.
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What good is a post office if you can not call them ? You have killed thousands of dollars in queen bees because you have them and will not call owner when you obviously know they do not belong there in Washington state with a North Carolina address. Pull your heads out of your asses or answer your phone
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WHY doesn't anyone answer 253-852-1080. It rang about 15 times and then went to a busy signal... What is the e-mail address for zip code 98032? I didn't receive my mail yesterday and their was very important info I need. Thanks, Bob 25837 33rd Avenue South Kent 98032 Ph#206-212-6721
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this post offass sucks my bree yeet you know it my mail has been there 7 days now almost time to get the 10 day deliver refund gg bro yeet
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For some reason a car has been parked in front of mailboxes, not allowing mail truck to simply pull up and place mail in two boxes. Understandably, I anticipated the driver having a concern. Absolutely. Thank goodness, this is NOT the usual. Clearly, it was a visiting car(?). I made my way down the stairs just in time as the Mailperson, was continuing to drive off, without stepping in front (or in back) of the vehicle placing the mail in the box. A tried effort would have been quick enough. I was outside to place a note on the car myself. The mail person was just going to drive off. I did dress that with him. I also suggested he honk his horn, that was for me to get their attention from one of the 4 homes. I needed them to see me placing note on car. But I'm assume he was busy, so he went on his way. So, anyway... what about tomorrow?!!!!!!!!! Good news! I was made aware that I can ask that the mail be brought to the door since I am disabled. I appreciate him letting me know this information. If it weren't for a medical errand today, I never would have known the mailboxes were blocked. I just would not have received my mail... which would have added another layer of stress to the Winter circumstances. . Thank you Post People for venturing out in the snow, servicing our area as much as you did during those days last week.
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Out of the blue...Within a days difference and a change in Postperson, our mailbox was severally damaged. Bent inward as if pushing a large amount of mail inside(?). The next day after speaking to temporary driver about the newly bent box, he wasn't sure how it happened. However, the Main driver, of 1.5 years that I had been here, never had a problem. Strange. The mailbox has never been pulled back into proper place, I do not have that strength. There hasn't been a problem since then, as the mailpersons... are now on camera. Which was mentioned to the temporary driver at that time.
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This is the worst service ever. I have not received my mail since Christmas Eve (today is Jan 3), because the mailman didn't want to drive in the snow that the city piled up in front of my mail box. The phone robot should be removed and someone needs to listen to these calls. I have checks and bills in that mail that nobody is willing to talk about apparently since they want to blame everything on covid instead of incompetence.
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No mail delivery since last Friday and no announcement on website from USPS. Guessing its due to weather, but to get an answer from anyone at USPS is a waste of time and effort.
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You got to be kidding!!! Out in the open at night while raining. I have a covered porch. This is why the USPS sucks!!! No consideration for the customer AT ALL. The boxes are maybe 30lb. I am a delivery driver also and I absolutely hate when I see drivers this LAZY!!! Someone please get back to me so I can email a photo!!!
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My mail keeps coming later and later..... used to come around 4pm.... which is SUPER late anyway... now it doesn't come until after 6pm sometimes not until 9pm and the apt office closes at 6pm delaying my parcel delivery! This is ridiculous!
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Please be advised that the vehicle that’s delivering mail to the group boxes at SE 279th Street @ 98030-8762 is leaking oil terribly. Those boxes are located next to a sensitive/wetland area and the runoff from the street goes directly into the area. Please tune-up your vehicles or go electric! I’ll be reporting this to the City as well.
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The Kent, Washington post offices are the slowest to getting our mail to AK, I don't know why they can't just go through Seattle instead. Kent Post offices are slow, lose our mail and sometimes takes weeks to get our mail. I HATE Kent, WA post offices!!
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I too have a package lost in Kent, WA. Tracking history reads like all others have missing/lost packages. Last update 7 days ago: 8/4 11:25pm Departed USPS Origin Facility Kent, WA 8/8 In transit, Arriving Late Your package will arrive later than expected, but it still on its way. It is currently in transit to the next facility. WOW! Today is 8/11 NO NEW Updates? I filed a case yesterday. This sucks! This isn't the 1st time USPS has lost an item or two.
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dear post master my package was delivered today [wed.]-it was reported/signed off-delivered-mon-7-12-21,-no harm done but i did report a theft-[tues.]--how can the carrier sign off when not delivered..-very odd situation -sincerely james waller-115 naden ave.s.kent wa.98032--253-216-3891
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Hi I'm Pat. That rule you highlighted on the poster 7 means people can film in a post office. If you understood that rule read it again very closely. In school I was in special classes. Some other guy do the same thing as filming in pubic places show me the poster 7 I learned it right away. If you don't want to be filmed work in a PRIVATE PLACE. Like in stores or restaurants.
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The mail carrier left our mail station, which serves seven (7) homes, unlocked. I had a package stolen!!! People post medicine. All I had to do was pull it open. I had mail in there Sunday. So this has occurred a couple of days in a row!!! I know I lost a package as someone found the envelope and one of my packages empty.
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I need all my mail fowarded to General Delivery, Mishawaka, IN. 46544 Can someone email me? Adam Ruscio, General Delivery, Kent, WA. 98032
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My medicine from the VA was last scanned in Kent , WA. That was on the 18th of Feburary. The tracking system says it is "in transit" . The postal superviser in Alamogordo, NM where it is suposed to be now says that the "new system" puts all packages into big bins and they have no idea where these bins are. It has been 12 days since it was last seen in Kent, WA. Our ex-divine leader put in charge of the USPS a man whose sole purpose was to slow the mail way down during the election in order to keep the mail in ballots from getting to the states they were counted by in hopes they would exceed the time limits for them to be valid. I think it is time to privatize the post offices or get rid of that man now!
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I have a package over due It was mailed on Feb. 12.2021 from your post office by Ellen Hudson Co. I did not receive that package yet. It is stuck somewhere in CA. Thanks you Linda Schautt 11027 Dill Ct. Sterling Hts. MI 48312 586-2682422
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Have a package that has been at the USPS Kent, Washington distribution center FOR 11 days according to tracking,
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every time I've ever tried to call this post office, they never answer the phone. NEVER!
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post office used to write a slip to pick mail at post office know ifind my parcels in gater wet Can be deliver at a door?
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We have had not consistent mail delivery for the last month. We are having days without any mail being delivered in our neighborhood. This is getting annoying
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Received a text msg saying that they tried delivering my package but were unable to because my driveway was blocked or my there was no access to to my front door which is a complete lie. I have a wife open walk way strait to the front door and a huge drive way. Complete liars😤😤😤.
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I’ve had them do that or it says no access to secure a location or some other lie when in reality they didn’t even actually attempt at all to deliver it to my house and then they’ll be like you’ll have to come straight to the post office to get it. Then I was told they don’t deliver packages to town houses only houses because of Covid and they’ve been doing that the entire time but I had a package delivered to my house two days prior and I was like there’s no difference between the way my house is set up and my porch and a regular house that makes no sense and there was a package delivered to my house two days prior what are you talking about they are just a bunch of liars and so annoying.
• Replied to Jaime Garcia

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Why is the mail being delivered after 6:00 PM and then not delivered to the correct address? The question is where is the drug deliveries going, major company bills
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Recommend not sending priority mail out of this post office. For the second time this year, a package that I paid priority rate for was delivered over a week after mailing. A first-class stamp would work for that level of service, and costs much less.
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I've been on hold with the Kent Post Office for 2 1/2 hours today. Someone has picked up twice and immediately put me back on hold while I was in mid-sentence. Are they really that busy or just not interested. I remain on hold. I have all day........
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Kent post office off of 240th has lost our package.deleated the tracking number from the system.and we were boldly lied to by management and supervisor.
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Freight is showing arriving at the Kent station, tried picking it up and was advised that package has returned. Nobody can tell us where it is. Nobody answers there phone. Post Office Lady was rude and not helpful at all, we never received a pick up slip and had to track it down from the senders side. Just very unprofessional service.
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I had a postal box in West Seattle for years. Great Service shakey area near White center but the lobby was always open!! why not in kent. also who hires these poeple worst customer service ever, esp the one older gentleman who treats everyone very abruptly.
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The mail person for this location is RUDE, lazy and unwilling to work with the YMCA. At all our branches we don't have mail boxes and the mail person delivers. Came in today, threw the mail on the counter, yelled at staff and told them he wouldn't be delivering our mail anymore. We have 14 branches in King County and all the mail is brought in and none of the branches have mail boxes so why are we different? Terrible customer service!
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i would like to work in your box i can experience as i work at amazone. i am wondering if there is any night job
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I am writing this review because after the horrible treatment I just experienced it needs to be exposed! Not only did the mail man leave there postal mail box carrier filled with vital office and resident packages but when I called to address it the assistant manager who refused to give me his name literally called me a liar and told me to prove it was the mail carrier who did this. I couldn't believe he was talking to me this way! I told him I had camera footage and he literally told me I had to email it to him and refused to believe me! He then hung up on my face, when I called back I got hung up on several times there after. I have went to the postal complaint website to issue a major complaint about this. Whats sad is our tax dollars pay for this and this is the garbage we have to deal with! Kent Post Office has zero customer service and does not care about helping anyone. They will leave your mail in front of your office when your are not there which they can get fired for and against the law for them to do!!! I hope everyone reads this and it spreads far enough to get someones attention!!! I will make sure the person who said they where the assistant manager gets a good foot right where its deserved!!!
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Excellent service. Went in to obtain PO Box at new city/state before moving and the employee was extremely helpful and efficient. She worked with her supervisor and had a new P.O Box from the state I am moving to within the hour.
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What happened to the mailman's creed?? I haven't had a mail delivery since last Thursday.
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Renting a place with 3 duplexes. CONSTANTLY FINDING/HAVING: Mail not MINE, placed in my mailbox Mail "dropped" on ground, left there, rain soaked Mail to be PICKED UP, flag is up, left there NOT acceptable!!!!!
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Very nice and understanding postal worker. The first time I called, the other person not so helpful. The second person was awesome and went to bat to help out,
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Well my mail boxes was stolen and it’s a pain in the tail to keep going to this post office. I get emails of scanned mail and when I go to pick up they tell me it’s not there. I get advised to call ahead and guess what? I was then told to come in everyday to check. Smh I can’t wait until they get these boxes replaced.
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I'm having the EXACT same issues.
• Replied to Cassandra Cash

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I have been talking to other folks about this post office, Kent East Hill on 240th. They all say the same thing and that is the service sucks at this location. There’s one male clerk in particular that’s very bitter, rude talks to people like they have tails. Whenever I’m in line and if he helps me I wait for someone else to help me because I don’t want any confrontation with him if he’s going to be rude.
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I've been doing business with USPS to support the people who work there. I do believe there are so nice and respectful usps around the country, but this branch is a disaster. The management is poor and aweful! The counter people yell instead of talking to you. I had two parcel that got returned. I went to pick them up. When I ask the so called manger what to do to resend my parcels or get refund, he just threw a phone number at me and said he does know and can't help. I took my parcels to the branch in SeaTac and I can't say how professional, helpful and nice those people are. Never again at Kent branch and I would definitely report them and ask for improvement. We are the taxpayer and we all deserve better.
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Horrible horrible!!! I have been calling this place over and over again. First time I called the number and somehow got the employee line. When the guy answered he bit my head off telling me that I was not suppose to call this line and to call the main line, which was the number that I called in the first place. I live over in the Yakima Valley, like I really would have known what the employee line number was. After I hung up I tried the exact same number about 10 times...... out of those 10 nobody answered the phone and somehow I was directed to a fax machine. This place is a joke, and all I want to know is where my mail is being sent because it is not coming to my house that I have over there!
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This is the third time I am having issue w/in a couple months. The first two times was mail that delivered to a wrong address. This time, I dropped off a package to be sent and it's been two weeks and the package can't be found. I dropped it off w/ a clerk working at the counter. I am not sure what she did with my package. Please... please... you need to step up w/ your service. My confident is completely lost with you guys.
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this is complete bs... my package was due for the 4th... and iv been callin everyday since... its been 3 days now.. my package was movin smoothly untill it got stuck in kent... WHY CANT YALL DO YOUR JOBS LIKE REAL AMERICAnS???? THIS IS BS!!!! i look at all these reviews and soo far i fear they will never answer then phone, itll take a month for my package to arrive. why is it soo hard to do your job.. do i have to come pick up my package from frakin kent... why must my package even go through kent i live in bloody lakewood..., ALL OF YOU ARE FIRED!!!!!
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this place is garbage. It is a piece of shit of a facility and some agent needs to check this place out and take it down. They are the most worthless overpayed people I've come across. Somebody needs to fire every individual and restart fresh and build a new programme here. I'm sick of how useless this place is. Why can they not follow suit and be good like the other US post offices in the surrounding area? I called 5 times in the last 20 minutes and it never seems to get picked up and I've tried yesterday and still yields the same damn results.
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Yes, horrible service. No one will answer the phone.
UPS from now on for packages.
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what is wrong they don't even pick up the phone! my package is there for a while and at least I want it back there are important documents!!
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So many packages that I shipped get stuck in this facility for a long time. Also I don't know the problem is this place, but sometimes I get a letter someone send to me A MONTH AGO. We pay for shipping, and the workers get paid, so I would like the service to be at least ok. I'm sorry to write this, but I start not to be able to trust the USPS. I have a small business, and it seems like the USPS causes the problems with the packages. :( I really hope you guys can fix these problems. Thank you.
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some agent should inspect this place.
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My tracking number says my package is in Kent facility for over a month. Huh?
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Wow, and then when I said (polity mind you),"thank you so much for your help", she hung up on me. Rad.
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lost my package twice in one week
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Horrible customer service
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