Downtown Roanoke Post Office

101 Church Ave SW, Roanoke, VA 24011

Contact Numbers

Phone: 540-343-3578
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 8:00am - 10:00pm
Tuesday 8:00am - 10:00pm
Wednesday 8:00am - 10:00pm
Thursday 8:00am - 10:00pm
Friday 8:00am - 10:00pm
Saturday 9:00am - 12:00pm
Sunday Closed

Last Collection Times

Monday 4:00pm
Tuesday 4:00pm
Wednesday 4:00pm
Thursday 4:00pm
Friday 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

419 Rutherford Ave NE
0.5 mile away

Roanoke Carrier Annex
1515 Courtland Rd NE
0.7 mile away

South Roanoke
2229 Crystal Spring Ave SW
0.9 mile away

Grandin Road
1733 Grandin Rd SW
1.5 miles away


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I'm tired of my pakages coming late.They show they're coming and don't come one went all the way back to california.people need to be fired!


Jut went to the post office downtown Roanoke, Va, I had everything ( I thought) ready when I stepped up to the counter. That's when I was told the clerk DIDN'T have change for a $10 bill, telling me I can use a CARD for a 55 cent purchase...WRONG. yes I had my puppy with me thinking this would be short and sweet........ BOY I WAS THINKING WRONG.. NO CHANGE AT 2:30 ,AND CLOSING TIME IS 5 OR 5:30, EITHER WAY THAT'S 3 PLUS HOURS TO TELL CUSTOMERS NO CHANGE....THEN HE THE CLERK WANTED TO GIVE ME ATTITUDE, REALLY... BECAUSE AFTER I DIDN'T BRING MY PWN CHANGE I DID SIT MY PUPPY DOWN TO GET THINGS OUT OF MY PURSE,.... AFTER I HAD EVERYTHING (I THOUGHT) WAS GOING TO BE NEEDED IN MY HAND....THEN HE GIVES ME ATTITUDE BECAUSE HE HAS NO CHANGE TO WORK WITH.....I WAS A CASHIER FOR MANY YEARS FACT IS HE'S JUST BEING LAZY NOT WANTING TO COUNT THE CHANGE AT CLOSING TIME......FOR REAL GET SOME CHANGE FELLA!!!!!


I have had a package lost for two weeks and when I tried to get help from my postoffice in Salem VA they sent out David Ayers to be incredibly rude and to get rid of me. He had no intention in helping me, he only was looking for a reason to get rid of me. I went to another employee to complain about how rude he was and David Ayers called security on me. He claimed I shoved my phone in his face when I showed him I had another postoffice employee on the phone from L.A. who was saying “I needed him”. he used this for a excuse to shut the door in my face and refused to help. If David Ayers in Salem is any representation of the post office I will never see my package again. I have worked with a number of employees and postmaster there and they all were professional. David Ayers has no business working with the public.Incredibly Offended, Deborah Semones

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