This is the second time that mail has been delivered to a wrong house. This is unacceptable. And I’ve reported this problem before. We all work for our things and to have a stranger who was kind enough to bring my package from there mail box is ridiculous especially during tax time when it’s so much information being mailed around. My address is 2418 Sutton Hollow Ct spring tx 77373. And when my moms’ package was delivered to the wrong address This location, 1411 Wunsche Loop, Spring, TX 77373 (post office) told her it was delivered to the address on the box. That was a complete lie & Why would we give the wrong address to a house we lived in for over 3 years? This issues needs to be fixed I don’t know what your delivery employees are doing but it is not there jobs.
I can't tell you how many times I have tried calling the Spring, TX post office at 1411 Wunsche Loop, Spring, TX 77373 AND NO ONE EVER ANSWERS THE PHONE. It just rings, and rings and rings. I have tried to go there in person but the line is out the door and only 1-2 people working the front desk. And talk about slow. I have mobility issues and can't stand for long periods of time. I honestly believe no one works there any longer. HELP!!! Answer the dog gone phone.
I have been trying to contact this post office for two days straight and no one ever answers and after so many rings, the phone disconnects. How are they able to run a business like this and be responsive to customers needs. I am new to the area and have questions. This is absolutely ridiculous and someone needs to be held accountable.
I have a package that is impossible to remove from my mailbox. I left a very clear note taped to the back of the mailbox requesting if they can either 1. deliver or 2. contact me and I could meet them at the mailbox. They delivered our mail and did not do either. It is clear that the package can not be removed from my side... What do I need to do to have the package removed. Imperial Oaks area, Spring, Texas
Answer the dang phone!!! It just rings until it cuts off. All reviews say the same thing about not answering the phone. This is ridiculous.
Neighbor ran over my mailbox. Demolished it. So I don't have a mailbox to put mail in. No mail since this happened. Was wondering if mail person could put mail on front porch.
Contact the Postmasters office in Houston.
They sent a staff person to the Spring Office to find out why no one answered the phones even for the Postmaster General !??!
They suddenly "found" my lost package after that visit and delivered what was left of it.'
Why is this Office still operational , please replace it with carrier pigeons or something that actually delivers mail.
I have been calling the Spring texas post office for 2 months. We where having trouble open my mail box now we can not open it at all. What do we ?????????????????????????????????????????????????????????????????
SORRY ASS POSTAL SERVICE THEY STEAL EVERY OTHER PACKAGE I ORDER IVE NEVER HAD TO KEEP REORDERING MY PACKAGES TIL I MOVED TO SPRING TX AND STARTED DEALING WITH THE POST OFFICE I WONT ORDER ONLINE UNLESS FED EX OR UPS IS BRINGING MY PACKAGES
Worst mail service, mail person should not be allowed to handle the residents of Timberlane mail /packages. Consistently late mail, lost mail or other peoples mail. I had an important package coming, they posted that the package was deliver ti MY MAILBOX, nothing ever showed up, now I am out money and they either gave my package to someone else, kept for themselves or sold it to some else. This has been happening for years and nothing has changed with the mail person.
Yall not answering the phone and not delivering packages correctly very disappointed in your service I've tried tracking my package and now it says it cant be found yall should be ashamed of yourself that's call thief and I will be seeking legal action very soon
Apparently this mail carrier has an issue with her job... She has literally dropped my last two packages at my front door and I could hear it in the back of the house! I've made several attempts to call the branch on Wunsche Loop in OTS but no one ever answers the phone - it just rings until it disconnects. I guess I'm going to have to go out of my way to go over there to make a complaint in person. Geez!!
After reading other reviews my experience of the phone not being answered is normal for the Spring, Texas post office. Tracking shows a package being delivered yesterday, but it wasn't. yesterday or today.
I’m so sick of this post office. You people should be ashamed of the type of service you give people. My mail carrier delivered my package that I paid over freaking 30$ to someone else. I spoke with a worker today and she told me that my mail carrier was confused yesterday and he knows exactly what house he delivered my package to. She said that he would be at my house within an hour with my package that he lost. I guess he was confused again today. I’m contacting the Better Business Bureau on this post office. I’m so sick of the bullshit. I cannot believe this guy still has a job.
I’m getting to the point where I don’t even want to purchase anything online because I know the dumbass will deliver my package somewhere else. Does this guy have medical issues? Is he high on drugs? We will never know. This is not the first time this is happened. IM OVER IT!
They NEVER answer the stupid telephone!!! Not sure if they've just unplugged the phone or they just like hearing the ringing sound, but they don't answer the phone to save a life. I've allowed it to ring for several minutes at a time without anyone at this postal location bothering to answer.
I'm expecting my refund check in the mail it was mail out on the 26 I haven't receive it yet. I always have other ppl mail in my mailbox. My income stop so my water cut off in next is my lights. I have four kids in it hurt to see my kids go to school like they do. I'm nerves that someone have my check
Called to track customer package that was not delivered. Phone was finally picked-up after about 10 rings and dropped on a desk or table; after about 2 minutes of listening to the Postal Employees talking while I was yelling "Hello!" into the receiver, they put me on hold and never picked back up.
This post office has the worst customer service, delivery accuracy and staff attitudes of any other post office that I have dealt with across the U.S.. That make no effort to correct their mistakes, or improve their service.