Northwest Plano Post Office

3905 Hedgcoxe Rd, Plano, TX 75025

Contact Numbers

Phone: 972-377-3166
Fax: 972-377-6743
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 1:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

3400 Coit Rd
1.8 miles away

2901 W Parker Rd
1.9 miles away

East Frisco Carrier Annex
12580 Rolater Rd
2.1 miles away

8700 Stonebrook Pkwy
2.6 miles away


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The Northwest Plano station is extremely inefficient and constantly makes delivery errors! This is the THIRD TIME I have missing mail and not received mail placed on "Hold" using the online system. Today is third day since my mail on hold was to be delivered (8 days worth)! After visiting the post office and speaking to both a Supervisor and the new Manager, they have no idea where my mail is or when it will be delivered!!!! The mail I did receive on the delivery date didn't include the "hold" mail. To top it off, TWO OF THE FIVE PIECES DELIVERED TO MY MAILBOX THAT DAY DIDN'T BELONG TO ME! Totally unacceptable service! This poor service has been an ongoing issue for years, and each time there is an issue, I'm assured changes are being to correct the issues.......NOT! A formal complaint will be filed, but I don't expect there will be any changes based on my past experience!


Over the past 15 years, our postal carrier has been dependable, friendly and even puts up with our neighbors' cars parked in front of the mailbox! They've also had to deal with stuffed mailboxes before the holidays and are so kind.The post office at Hedgecoxe's core employees are some of the most patient people, efficient and courteous.


unreliable delivery of mail. carrier cannot get mail to the correct house. residents having to redeliver mail on street several times a month. usps nw plano seems unable to resolve. contacted nw office and was assured issue had been addressed. the usual mistake was delivery off by one house. next delivery after conversation, delivery wasn't on the right block....nice!! may be time to ask the television stations to ask "why"

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