I have always had excellent service from this facility !! The people in the post office are always nice to me even when they are extremely busy and my rural carriers are the greatest !!! My home is not easy to deliver to but they do a great job !!
I moved to Henderson recently. I decided to get a PO Box instead of a rural mail box. That first visit to the Henderson PO was very pleasant. The lady that helped me get my box and explain everything which made me happy with my decision. Since then though I have encountered 2 of the RUDEST women working at that facility. On 1 visit one of them yelled at me to stay 6' away from a customer as I was reaching to get a label for an envelope in the lobby full of people. You would expect someone working for the government, paid by the people, would have a better more friendly attitude toward customers. They NEVER SMILE or say THANK YOU and act like they HATE being there. I'm sure there are some people out there that would LOVE LOVE to have that job and the pay!
On another matter, this PO always sends my packages that have my physical address on it back to the sender instead of leaving a note in my PO box to pick it up. Not sure what the policy is on this, would appreciate if someone could email me the info. There are times a supplier will not accept a PO box address or even let you add it as a second address, therefore you can only put the physical address. I was initially told that they would look to see if you have a PO box in that particular instance before sending a package back. Maybe they have UNACCEPTABLE ATTITUDES AND DON'T DO THEIR JOB!!!
USPS HENDERSON, TEXAS -
has to be one of the worst examples of mail service in the nation.
We live in a rural area along a road where the speed limit varies from 20-30 mph. I have witnessed our "mail carrier of the week" speeding down this road far in excess of the posted speed limit along stretches of road where there are no residences.
I use the term "mail carrier of the week" because it seems there are frequent changes of mail carriers. When I once asked one particular carrier about this, she rolled her eyes and told me that she couldn't wait to be reassigned, and that this was a mail route for those who were new carriers.
We have had neighbors deliver mis-delivered mail to out front door that had been delivered to them in error. We, also have had to carry improperly delivered mail to various neighbors.
Just yesterday, a slip was left by the carrier for a critically important piece of mail that required a signature. I was right inside all day, yet I heard no knock at the door.
Today, I waited with diligence for the mail delivery, with my front open, to be absolutely sure there was no missing the carrier so that I could sign for this important mail.
After the usual time for mail delivery had come and gone, I walked to the road and opened my mailbox. There was mail, but the carrier did not make a second attempt to deliver the piece which needed my signature.
When I was a kid, there was no agency or organization more reliable and circumspect than the US Post Office. Things have changed, however. Nowadays, the "USPS" seems to be a mecca for lazy, uncaring postal employees to rush through their routes as quickly as possible without due care for mail recipients.
Perhaps the time is long past due for the elimination of this quasi-goverment agency, and for the USPS to be replaced with a private corporation.
Unfortunately, the organization crushes the employees with overwhelming work loads and dead lines that can't be met. If you read about the treatment of postal employees across the country you will find that they are tasked with sometimes impossible loads and punished or threatened when they don't meet them. It starts at the top and the blame gets pushed down thru the ranks. It's one of the hardest jobs you can imagine and the bosses I've experienced are not supportive. They would rather yell at and threaten the carriers than fight the system to make the routes manageable. Nobody has the carriers back and if they miss the trucks that take the outgoing mail they may have to drive as far as Shreveport to take the mail themselves. The routes are under estimated and the carriers are often still working after the pay has stopped for the day. I haven't worked in Henderson but I've worked in several offices around there. Hard work. Bosses that yell and customers that don't realize we deliver over 2000 pieces of mail and as much as 200 packages spread out over 70 miles to over 600 boxes and they report you when they get 1 wrong letter delivered. They won't keep their address clearly marked on their box and they expect everyone to know exactly who is living in their house at all times. Psychics do better than anyone at this job. They speed because they have to. Have mercy on the postal carriers.
• Replied to Goz
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