I wish I could leave negative stars cause this is not even worth one star!!
According to a confirmation my package should be delivered but I never received it. Instead I received a package for another resident. When trying to call I never get a person to pickup the phone - just the auto answering machine who hangs up on me cause nobody is available. Really frustrating and disappointing especially since I can't get my package nor my money back.
Need someone to answer the phone. My mail lockbox is wide open. This is the second time In The last 30 days that it has been left unlocked.
Please have someone come attend to this lock box on Lee Drive
Went 2 try 2 mail a letter Friday at 4 the outside mailbox was so full the envelopes inside were sticking out the entry slot. It looked as though it had not been emptied in days. The mail carriers are not what they were years ago, get better employees.
I had a parcel returned, been using the same address for a while. The parcel had insufficient address on it. Tried to call office repeatedly and no response. tried 800 number and waited for a agent until they said agent not available. Parcel will be resent and hopefully i will get it. If yall cant do your jobs then you should go to work for another company.
Mail Carrier came into our leasing office and was extremely rude and unprofessional. Tried to let him know we had outgoing mail and he huffed rolled his eyes and snatched the mail. Stated that it is not his job to "handle trash" and next time we have mail for someone that does not live here to throw it away. If I knew his name I would add that as well. He is a tall white older male, with white facial hair. This man deserves to be demoted, and should not be a mail carrier if he does not understand that it is illegal to tamper, destroy, or "throw away" mail that is not yours.
Mail person came into our complex's office and was extremely rude and unprofessional to staff and residents. Threw packages around the office, made several obscene comments and then left. When attempting to speak to a representative, the phone system will leave you on hold and then hang up.
I was supposed to receive a package on Saturday, so I did not leave my house until 9pm due to waiting for my COD package to arrive and it never did. The only thing that came in was mail and the post man did not leave another note to go pick up at the post office. I guess I will have to go right after the last patient leaves for the morning. Not a good way to spend my lunch break.
I went to check my mail right now and there’s a whole section of mailboxes open. I have a photo I’ll send to them but the office is closed today so this literally happened yesterday. It’s funny because I just complained about two weeks ago because my own package went missing and now I know why. Shitty mail carrier.
Absolutely unprofessional service. I came to this location to submit my application for my passport and to take my ID photo. The man providing said services went on to criticize my appearance whilst taking my photo. It was incredibly embarrassing and degrading, and I will never be coming back to this location. Shame on them for hiring such judgmental and awful-spirited individuals.
I've been receiving the wrong email for a long time, I always return the packages to their owners, but my packages are left in another mailbox and they never return to me, in the app it says they leave the package but there is nothing in the mailbox, it's frustrating, very annoying with the mail. 76205
For 4 months we have not been receiving credit bills and along with us the neighbors that live on our road all receiving each other's mail.
We have our address on top of the mail box just like we were asked to do.
Whenever our mail lady is gone every one is getting the wrong mail.
7414 n. Locust 76207
I live at Pecan Creek on McKinney St. apt.1111 in Denton.
I get a Daily Digest email from you daily letting me know what mail I'll be receiving for the day. I have not been getting my mail! I'm missing a week + mail. Does the mailman that deliver's mail at this address no longer work at this area?
I have been at the same address since 2015 and had no problem getting mail. Now they are not delivering my mail because they say it's not a valid address. My lease for the last 7 yrs says this address and the placard on my door says the same. I haven't gotten my mail in almost a yr. I asked them to hold my mail 6 months in a row and I would have nothing but ads at pick up, none of my official mail. They have been sending my mail back. I have a son with a disability and his medical supplies and important correspondence has stopped. I don't know what to do. They won't listen to me.
Once again, my DRC was not delivered (for the third time) on Saturday like it was supposed to be. And recently I had an outgoing letter on the mailbox which was ignored! I saw the letter carrier walk right past... Thanks, De Joy and thanks, Trump... Also, why does my mail not show up until AFTER 5 PM MOST DAYS??
Y'all realize no one reads these comments, right?
No wonder the USPS is in deep trouble......
I am very upset with the post office. I ordered a purse from coach and it was never delivered to me. I had to go to the post office three times about this matter. I was told the post lady will contact me when she comes out the next day they took my number and order information down. She showed up to the house and talked to my sister in law. She then states she left it on the porch the first time and she did not. When she scanned she scanned the locker that bigger packages go into. I talked to a supervisor and he said there was nothing they could do and that the supervisor stated when she went to the house to speak to us she shouldve scanned again stating it was not delivered of course she did not. So I am out of almost $200 for a purse i did not receive. Due to this issue i am now having my items shipped to my parents house a hour away. How sad..
….Answer the dang phone . I work at a busy restaurant in the TOGO section so I know how the game works most of the time . Tired of talking to people and you just watch the phone ring or turn the volume down but unlike a restaurant peoples mail is kinda ….more important so we need to talk to you .
After 30 minutes with a computer, a customer support person said I would have to file a service request form and they would get back to me in 3 to 5 days. He did give me the phone number of the local post office since the problem was a lock box malfunction. Nobody there ever answered the phone. A computer there tried to send me back to the first computet. I'm disabled and unable to walk back and forth to the lock box. That was their only try. It takes me 2 weeks before I can attempt to walk back to my mail box.
We have people unemployed and our country cannot hire a person to answer the phone?
Our regular postal person is off and the subs never deliver mail or the stamp it undeliverable. This is a business and resident live here. One day last week no mail was delivered in our 900 cottage at all!!!! 😡. Our residents are not happy!!! The subs need to be trained to do a better job!!!!
THIS IS RIDICULOUS!!! WE HAVE NOT BEEN RECIEVEING MAIL BECAUSE YOU REFUSE TO FIX OUR MAILBOX AT OUR APARTMENT COMPLEX!!!! WE HAVE CALLED AND CALLED AND COMPLAINED AND IT IS STILL NOT FIXED AND IT HAS BEEN MONTHS!!!! SOMEONE PLEASE FIX IT!
Business address 2401 Worthington Dr. Ste. 121 Denton 76207.
No mail delivery for at least 2 weeks. Several customers advise remittances sent via USPS over a week ago. Mail from Houston TX, Denver CO and Ontario, California. Why is mail not being delivered?
ABSOLUTELY TERRIBLE. CANT GET AHOLD OF ANYONE UNDER ANY OPTION. SAYS ITLL CONNECT ME, RINGS THEN GOES “BUSY” ABSOLUTELY RIDICULOUS. Called national 1-800 line just to wait an hour on hold fir them to tell me I need to speak to local location. Confirmed I had the correct number, still the same thing. ABSOLUTE GARBAGE OF A PHONE LINE!!!! no wonder everyone is going paperless! No point in having a job if you can’t do it!!!
I put a mixture of bills and Christmas cards in my box on the curb. The carrier left them and put today’s mail on top of them. How many items is too much for the carrier to lift out of a residential mailbox? Al’s my TRS newsletter was opened. ??? Why? My wife’s TRS newsletter was sealed???
This is the absolute worst excuse for a post office I have ever seen! I have only lived in the area 3 months and the postman has marked at least 5 packages as delivered when I never received them! No one seems to care at the post office, either, as they have never figured out what has gone wrong or even sent me a “final resolution” notice or any of the packages.
I got a letter stating that my car is blocking the mailbox. I have tried ALL DAY TO SPEAK TO SOMEONE AND NOT ONE TELEPHONE NUMBER directed me an actual person!!!!! That isn’t my car, the neighbor doesn’t care where he parks, and I can’t speak to anyone because none of the options is ever to speak to someone. When it says it will connect you to an operator it rings then hangs up! This is beyond infuriating and completely stressful.
Carrier is rude and inconsiderate does not do the job correctly will not leave my mail makes me have to drive across town to go pick up my package when she can bring it down to my home. instead I get a message saying NO ACCESS TO DELIVERY LOCATION. BULL SH@T I can see my box from my dam porch. I THINK THEY NEED TO REMEMBER THE USPS MOTO!!!!!
Postal person constantly puts packages in the back of the mailbox that will not fit out the front door. This has been going on for 23 years. I have complained to the postal person as well as managers and the Postmaster at the main Denton,TX post office on multiple occasions. This still occurs on a regular basis.
76208 sunny oak/lonesome oak the postal person have been putting wrong mails in wrong mail boxes good Neibour’s have been dropping them to the right address while some mail are missing so please kindly the staff should take time to make sure she gets the right address to avoid issues am missing my prescriptions which are never late and it’s very depressing thanks.
Mail Man is rude and unapproachable about mistakes
Dogwood Estates- The Mail man puts multi residents mail in one box. I personally sorted today. When I mentioned to him he said "that didn't happen" and you have told me this before. I do a perfect job". I stated that was not true and he said he didn't like my attitude. When I asked for his name, he refused saying I'm not telling you nothing. I saw his badge. This is a senior community and we need to have mail delivered correctly without the attitude. Mailman was Chris Appr- something I didn't get the complete name. I tried to call to speak to someone 5 times with no answer. Please remove this mail man and get us a more respectful one. My residents deserve to get their mail correctly and on time. I do not have time to sort.
The driver of the postal truck pulled into my driveway and peed in the bushes. In front of my 6 year old daughter and myself. He pulled away quickly after he was done and left giant mud tracks all over the sidewalk. Very unprofessional.
Poor Poor service, called about a missing medication. They said it had been delivered, not so. I have witnessed the mail delivery being put into mail boxes then picked up by the same postman because of wrong delivery addresses. Neighbors have delivered each others mail because of delivery to the wrong address. Never received an answer from the post office as to what happened.
I've have tried for multiple days to call the PO trying to locate a package that was to be delivered last week, website showed it was in route and never showed. No one at the main Denton office seems to be working as no call was ever answered. The USPS wonders why people don't use their service any longer...
Supremely Bad Service!!!
The delivery person left a key to a parcel box in my mailbox but the key did not open any of thee parcel boxes. I took the key to the post office asking the agent to hand it to the delivery person and tell him/her to place a working key in my mail box but the agent told me to speak with his supervisor over the phone and gave me the pot office's phone number. I tried calling for an hour and half from 8:00 Am to 9:30 AM but no one answered the phone. I left a note for the delivery person in my mail box, but he/she completely ignored it. I am still waiting to receive my package which is sitting locked up in a parcel box.
Mailman never came by yesterday. Our mail service has been so bad since Kathy Orr has been gone. Twice I also left hold mail card & it was never done. Last time we were gone 2 weeks thankfully I have a great neighbor. We live out at Robson Ranch.
I recently lost a package from my mailbox - I believe it was because the postman is cramming the mail into the mailbox. The missing package may have been stolen by someone who saw the open mailbox door that may have fallen open from being crammed shut - or it fell down the sewer right below the mailbox - because it was being crammed in the mailbox. Going forward I would like the postman to not cram packages into the mailbox and instead bring them to my front porch. The business envelopes and catalogs can be placed in the mailbox. Thank you.
Yesterday, more mess up. Carrier put Brinker Street mail in Preston Place mailbox. Also, letter sent from this address is missing since July 2.
• Replied to L Brearley
1.) I called during business hours 4 times+ NO answer.
2.)When did you start putting packages at the garage door unable to be seen from the front door?!
3.) I am elderly and unable to pick up heavy packages and bring inside at least if they are at my front door I can unpack them and bring them in in piece. PLUS I WILL NOT RUN OVER THEM AS I BACK OUT!!!
I paid to have a package delivered. They don't arrive, and I've been emailed that I must come to pick them up from the physical location. I do not own a car and work from home. Glad I paid $10 in delivery.
Don't worry, I have called over a dozen times on various days to try and have the issue resolved, with no answer. At this point I'm not sure anyone actually works there!
So tired of our delivery person!!! Every time I have a package, they don’t try to deliver they just put a note in mailbox saying no one answered. Someone is home 24/7 because of this virus. Then I go online and reschedule delivery for next day. STILL NO PACKAGE!!! It’s been 6 days now and last time took them 2 weeks to bring package. My account online shows I’m handicap and not able to go get package. BUT our postal delivery NEVER NEVER tries to deliver
I called today and the phone was answered immediately by a lovely woman who was more than helpful. I'm sure their are very busy times that the phones take longer to pkup.
• Replied to Patricia Beard
Prescription from VA listed as "delivered" but was never received by me. 1st phone call to McKinney St. office was answered and employee was considerate, asked proper questions & informed me that supervisor would call me that day or the next day at the latest.
3 days later and still no call. My attempts at calling the McKinney St. office ( at 11AM ) resulted in the phone ringing for almost 15 minutes with no answer. Another vacation day?
Placed an order with Titliest Golf Caps. UPS tracking number,"1ZA8856YYW30870507" indicates the box was handed off to the Denton Post Office on 1/7/2019. No PO tracking number nor any box has been received at my home (3704 Lynchburg Dr. Corinth, TX 76208). Can you help? Mike
I cannot get my mail delivered to my box, however I can certainly get all my neighbors mail. I take the time to deliver it to them, however the favor is seldom if ever returned. The point I am making is why can I not get MY mail delivered to me on time. I got emails from companies I do business with and 2 had deadlines on them and yes you guessed it, the mail never arrived. I have spoken to many of my neighbors and they have the same complaints. If I did my job like my postal carrier(s) does theirs I would be in the unemployment office very quickly. such a shame they use to be dependable.
U.N.T. post office tells me they have no large Flat rate Boxes while I am looking at them on a shelf behind me, but clerk says I can't help myself, so I LEFT!!! SHUT THIS WASTE OF TAXPAYER MONEY DOWN...three employees plus a manager and no one can help except to tell you they can't help....WORTHLESS! I have been here 28 years and this is sad how the post office at U.N.T. has gotten... three people collecting a paycheck for lounging!
I spoke to a person and what a very a-hole, he was rude and chatty cathie about stuff he knew nothing about. He said it by your mail box, well my box is on the street and why would I do that.................Please give yourself and your employees communication
I really appreciate the mail carriers on my route and have learned the local post office is working to stabilize things and provide more consistent delivery service in a town that is growing way too fast and whose streets are in constant repair and re-construction.
Mail delivery may be 9:30 am and it may be mid to late afternoon but the carriers are polite and professional.
In an ideal world, my mail would arrive within an hour of the same time every day and I'm not real clear as to why that kind of standard is not consistently met but it's likely due to mail volume and personnel that vary a bit too much coupled with ancient mail cars Congress has not chosen to replace with newer cars.
But what do I know!?!
Saw the mail lady speed out of the neighborhood at 5:55 p.m.on 07/16/2016. Must of had a hot date passing all those mail boxes in Bent Creek Estates including mine. Really appreciate it too; I already get my mail as late as 5 p.m. already.
WORST CUSTOMER SERVICE EVER!!!!!!!!!! I've been waiting on my package for weeks, they "attempted to deliver" supposedly and then didn't let me know that it failed to go through and were about to ship it back to sender, aren't open long enough for me to get there after my working day to pick it up and wont leave it at the front office with my apartment. YOU GUYS SUCK!!!!!!!!!!!!