This is the slowest and worst service ever!! I regularly visit to pick up my employers mail, purchase stamps & supplies. They either never have the certified mailers out where they need to be or always out of them. No customer service ever & today there was a line of ppl waiting because the one rep & mail sorter were too busy trying to tape a customers box & had no idea what they were doing. It took 5mins for another rep to come out & when she did, she told a customer that had been waiting on her “oh was I helping you, did I forget about you?, I went to the back and forgot what I was doing.”
As a prior military service member, I can’t believe how unprofessional the service at this post office is. Please let me know if you need to hire more qualified, responsible and diligent reps, I’d be glad to work here and get this place in shape.
The service is awful. I have repeatedly reported carriers not delivering the sale papers on Wednesday. I just payed a 27.00 late fee on a bill that I never received. This is an on going problem that happens whenever they move our regular postman to another area. I just asked the postman for todays ads, and he said there aren't any. The ads are always delivered on Wednesday. I will be contacting the Postmaster General
I am a day sleeper and, while I know this package needs to be signed for, in the past your employees have always gotten a signature from the Complex Office. It is common practice here to leave all packages in the Office. I someone comes tomorrow, would you PLEASE ask them to have my complex Manager to sign for the package.
One of the qualifications to get a job in this place is to be incredibly incapable and rude. Terrible terrible service, they treat you like they are doing you a favor and they are never helpful. always losing packages
If I could give negative stars I would! The staff doesn't seem to know what customer service is and clearly does not care about you or your packages. For over 3 weeks I have played phone tag and been run in circles with this post office about a package that they claim they delivered but has yet to show up. They say they cant figure out who says they delivered it but when I personally went up to this location they cla... view moreim they can find out. Nothing has been done and they never call back as they say they will. I will be perusing other options against this building and its employees ! Theft is a crime on any level and it seems as even the management is involved in some sort of cover up of its employees criminal hijinks.