Whitwell Post Office

13190 Highway 28, Whitwell, TN 37397

Contact Numbers

Phone: 423-658-6485
Fax: 423-658-7556
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 3:45pm
Tuesday 3:45pm
Wednesday 3:45pm
Thursday 3:45pm
Friday 3:45pm
Saturday 11:15am
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:00am - 11:00am, 12:00pm - 4:00pm
Tuesday 8:00am - 11:00am, 12:00pm - 4:00pm
Wednesday 8:00am - 11:00am, 12:00pm - 4:00pm
Thursday 8:00am - 11:00am, 12:00pm - 4:00pm
Friday 8:00am - 11:00am, 12:00pm - 4:00pm
Saturday 8:00am - 11:30am
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

3670 Valley View Hwy
4.3 miles away

11360 Highway 41
6.4 miles away

3739 Main St
6.7 miles away

739 Main St
7.5 miles away


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This place is horrible either you dont get your mail or they dont care what shape it's in post master literally told me they do not honor stickers that say do not bend.what a joke.


I have a package coming in mail, and my picture ID, and neither have them have came yet, I was wondering what was going on with the mail, thank you 270 mitchell rd


What time does mail run here at 270 mitchell
• Replied to Betty Davidson


I have lived in this valley and done business with no issues until yesterday. You cannot run a small town postal service like a jerk and expect not to be called out on it. Anita and the carriers are the only thing this office has going for it! The blond and PM either need to get a personality and realize they are in the business of customer service or find something else to do. I order and depend on my postal service! I do not need inconvenience and rudeness!


During a PANDEMIC Whitwell post office decided to STOP delivering packages to our homes FORCING us to go inside and break the stay at home rule. It’s putting us at risk! Please tell Patrick to stop this madness and deliver our packages again!!! I realize some packages are too large but I’m talking about the standard packages. THIS IS RIDICULOUS TO DO THIS IN TBE MIDST OF A PANDEMIC


They are not leaving my mail at my home but saying it is delivered. I lose money because packages aren't delivered even though I was watching for delivery.


Worst post office ever. Won't pick up packages I have scheduled to pick up and won't deliver any. Makes us come and pick up.


Every time someone other than the usual lady delivers our mail and we have a package that according to tracking is out for delivery, it doesn't get delivered. Several times a "sorry we missed you " card is put in the mail even though I'm clearly home. It is whom ever drives the car that I think is an accord that does this. If the package won't fit in the mail box she won't deliver the package and making me drag my three kids (all 3 and under) out to the post office to get it. Happened again today and I can't go pick up the package that I have been waiting a week for because the office closes at 11:30 on saturdays. Now I have to wait until monday and pray the usual woman is delivering our mail so I don't have to go pick it up myself. I dread packages coming through USPS because of this crap. I live in zip code 37397 I have complained about this before and nothing has been done.


We live on Morrison Springs Rd in Whitwell,TN. 37397... Lately our mail never runs at the same time, and mail is being placed in wrong boxes. This is very aggravating after our mail has always ran around 8:30 am for the past 15 years.

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