I have lived in this valley and done business with no issues until yesterday. You cannot run a small town postal service like a jerk and expect not to be called out on it. Anita and the carriers are the only thing this office has going for it! The blond and PM either need to get a personality and realize they are in the business of customer service or find something else to do. I order and depend on my postal service! I do not need inconvenience and rudeness!
During a PANDEMIC Whitwell post office decided to STOP delivering packages to our homes FORCING us to go inside and break the stay at home rule. It’s putting us at risk! Please tell Patrick to stop this madness and deliver our packages again!!! I realize some packages are too large but I’m talking about the standard packages. THIS IS RIDICULOUS TO DO THIS IN TBE MIDST OF A PANDEMIC
Every time someone other than the usual lady delivers our mail and we have a package that according to tracking is out for delivery, it doesn't get delivered. Several times a "sorry we missed you " card is put in the mail even though I'm clearly home. It is whom ever drives the car that I think is an accord that does this. If the package won't fit in the mail box she won't deliver the package and making me drag my three kids (all 3 and under) out to the post office to get it. Happened again today and I can't go pick up the package that I have been waiting a week for because the office closes at 11:30 on saturdays. Now I have to wait until monday and pray the usual woman is delivering our mail so I don't have to go pick it up myself. I dread packages coming through USPS because of this crap. I live in zip code 37397
I have complained about this before and nothing has been done.
We live on Morrison Springs Rd in Whitwell,TN. 37397... Lately our mail never runs at the same time, and mail is being placed in wrong boxes. This is very aggravating after our mail has always ran around 8:30 am for the past 15 years.