Hixson Post Office

Offices closed June 19th in observance of Juneteenth Day

302 Northgate Mall Dr, Hixson, TN 37343

Contact Numbers

Phone: 423-875-5589
Fax: 423-870-1937
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:45pm
Tuesday 4:45pm
Wednesday 4:45pm
Thursday 4:45pm
Friday 4:45pm
Saturday 4:45pm
Sunday Closed

Passport Appointment Hours*

Monday 8:00am - 1:00pm
Tuesday 8:00am - 1:00pm
Wednesday 8:00am - 1:00pm
Thursday 8:00am - 1:00pm
Friday 8:00am - 1:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Red Bank
3317 Dayton Blvd
2.5 miles away

Murray Lake Hills
4420 Oakwood Dr
2.7 miles away

East Chattanooga
2200 Amnicola Hwy
2.7 miles away

Chattanooga
6050 Shallowford Rd
3.7 miles away

Reviews

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How do you speak to an attendant at the local post office when the main phone number say they are not open, and the office hrs. are 8:00 am to 4:30 pm. calling at 8:27 am???
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I am getting sick and tired of not receiving my mail. I'm not receiving certain bills and getting turned into collection agency. Why are you people losing mail so much?
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What’s going on with mail saying delivered and put in mailbox. my small package come usps and says delivered Saturday to my house on Hickory Avenue and it’s definitely not been delivered. Obviously it’s been an issue after speaking to neighbors. Love to get this resolved somehow or hire drivers that want to work and do job right.
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What is going on with the postman on Dallas Lake Road i’m going to be honest with you not every job is for everybody some people just can’t cut the cheese i’m getting mail from streets I’ve never heard of you never know when he’s gonna show up daylight or dark and not trying to be funny but he moves like he’s got a severe case of hemorrhoids extra slow motion Could we get some help out here
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The Post Master in Hixson needs to be fired, carriers out after dark is not safe and the phone at the Post Office needs to be answered. Hixson used to be the best Post Office and had great carriers but ever since this Post Master took over it has gone down hill.
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No one answers the phone at the Hixson Post Office?
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I applied for my mail to be brought to the mailbox by my front door ( disability) It was approved. But my son check the street mailbox this past week and found mail in it that was not brought to the house ( twice) THIS IS A PERMINENT REQUEST that has been approved! PLEASE BRING ALL MAIL TO MY MAILBOX BY THE FRONT DOOR!! 1533 Manassas DR Hixson 37343
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Where is my mail for 3/18 2021? The US Mail in Hixson is pathetic. Some of the carriers should be FIRED for the sorry service. I get the same answers every time I call the post office.
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I mailed two cards on Saturday 2/27/2021 they were for my Grandsons Clay & Dylan. Dylan received his on Monday, Clay still hasn’t received his the address on each was 7234 Grasshopper Road Birchwood TN 37308 can you please tell me why one was delivered and the other one wasn’t. I have always mailed them things to their address have never had this happen. Thank you I’m having to resend Clays he thinks I left him out.
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Carrier for our Hixson address must be a temporary employee as the carrier knows to take the mail to the door of a 98 year old woman as her mail box has been moved to her porch and the temporary person is putting mail in her paper tube! Flag was hung on her porch mail box today for a pick up, and they drove right on by!
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Ordered pickup on front porch. 3/4 time the hixson tn postal delivery person is a no show or drives right on by. Pathetic business.
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Terrible service from my Hixson carrier. Still tracking package that carrier said arrived November 3, at 1142. Mail/package is often placed in wrong box.
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I am most concerned with the postal service. On June 3, 2020, I mailed two packages from the Northgate Post Office first class. The needlepoint pillow I made finally arrived but the bed spread has not arrived to date. My mail delivery to 6434 Levi Road, Hixson, TN 37343 is not coming correctly. I friend mailed a book he work three weeks ago, and I has not arrived. My sister in law mailed family pictures two weeks ago and they have not arrived. What can you do to correct this situation? Mary Bob Hagmann 423-847-0252.
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I got an e-mail Friday at 2pm saying that a USPS package had been delivered. I know this was not the case because my mail was still in the mailbox waiting to be picked up 3 hours later. I tried calling the Post Office but the phone just rings. It is Monday, where is my package? It is sad this is not the first case, I have had many delivered to the wrong address. I see this is the norm based on the reviews I read.
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I got an e-mail at 1:23 pm saying that a USPS package had been delivered at 1:23. I knew this was not the case because my mail is still in the mailbox waiting to be picked up (as of now - 3:24 PM). I tried calling the Post Office but the phone just rings. Where is my package?????????????????????????????????????????????????????????????????????????
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So I went to the post office on Dallas rd. to have my envelope with my taxes weighed and have the correct postage with the correct address. Guess where they sent them? To me instead of the IRS. I can't stop shaking my head.
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I have nothing but horrible experiences with this post office. Unfortunately, all of my business packages go through here, and I repeatedly have problems. I have had to leave my job several times to pick up packages because the deliverer won't follow directions, and I ALWAYS have a hard time getting someone on the phone. I called at least twenty times today with no answer before I had to leave work once again to get a package. I will never use this post office for any personal deliveries. I would go out of my way to avoid them.
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This was my first visit an I have to say I will never go back as I waited in line a young man who apparently works for the post office because he has a box full of items he was in front of me an kicked the packages that people bought an paid for across the floor till he was assisted for help it irritated me bc I purchased an iPad an I don't want my things treated like that also the guy that helped me was rude short with any questions I had an pretty much just said next am I walked out ! Very unprofessional for anyone to act like that considering they deal with the public
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We have a sweet mail carrier but sometimes she puts a box on the front porch and the mail on top. Even on rainy days this happens. I don't want to get her in trouble and I don't want her to lose her job. I think someone could tell her to put the mail on the bottom and then put the box on top, therefore the mail would not blow away. Thank you so much for taking care of this matter. My address is 1116 Fieldstone Dr., Hixson, TN. 37343.
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