Sumter Post Office

311 N Main St, Sumter, SC 29150

Contact Numbers

Phone: 803-773-9311
Fax: 803-773-7132
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 3:00pm
Tuesday 9:30am - 3:00pm
Wednesday 9:30am - 3:00pm
Thursday 9:30am - 3:00pm
Friday 9:30am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 12:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Dalzell
4235 Camden Hwy
5.6 miles away

Mayesville
4650 Florence Hwy
5.8 miles away

Shaw AFB
510 Nelson Ave
6.0 miles away

Wedgefield
2385 Highway 261 S
7.3 miles away

Reviews

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Having the sentence below as your opening statement really says a lot. "Comments below are not read by postal employees." Maybe they don't read the comments because they could care less that important packages and mail are being delivered to the wrong address. My very important package has been delivered to someone else's address and this post office shows that they could care less! I brought this matter to their attention and everyone is blaming the next person. The tracking shows that it was delivered but I received no package at all. Now get this, I received two different tracking times, with both stating that my package was delivered to my address. I also received two different weights and demision for this same package that are as far apart as the east is from the west. I don't have money to throw away like this, no one does! - Your handling of this situation has been totally disrespectful. I was told without a care that I might as well forget about it, and "I cannot do a claim because their tracking shows that the package was delivered to my address." I was also told , "Maybe I received the package and trying to get paid by saying that it was never delivered." ( Yes, you read that correctly.) Here's the bottom line to all of this...you guys delivered my package to someone else, with all of my important information included inside. I am out of a lot of money ..not to mention you guys probably gave someone a hand in using my personal info to commit fraud or create a false identity. Sadly, everything about your handling of this matter is and has been totally disrespectful! Shame on you!!
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I would like to know what time the mail will be coming and what mail I have coming in and out.. I got some mail today at 710 flamingo Rd Sumter SC to go out some important business mail and some letters!! Mr. Joseph Dinkins 710 Flamingo Rd Sumter SC 29153 Ph # (803) 840-9187
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Totally useless customer service person. .
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Why are the residents of Deerfield Courtyard not receiving their mail and pick up mail daily? Does the carrier not deliver when it’s raining. I have witnessed a carrier try to deliver a magazine when it was windy but some of enclosures were dropped out into the wet gutter but not retrieved for the mailbox. It was delivered by a mail van not the usual truck as well. Very poor service to this neighborhood!
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Hi! We have a new-in-the-box Salsbury Model 3406S-02BLK mailbox that we've never used. We'd like to part with it for a fraction of what we paid. Might you know anyone who is looking for such a box? If it's in the Sumter area, we can deliver it. Thanks! I know this spot is for reviews, so IMHO, you guys are the best!
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The mail person never brings the mail to my house ON TIME. They wait & deliver it in bulks when there ready & I can see EXACTLY what I’m supposed to receive & the day it’s supposed to come ,
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MY LEGAL MAIL IS BEING OPENED BY THE POSTAL WORKER THAT DISTRIBUTES MAIL TO MY ADDRESS. MY MAIL IS ALSO BEING HELD. FOR TWO OR MORE DAYS I DON'T GET MAIL AND THEN I GET 6 OR 7 LETTERS. I HAVE NO IDEA WHAT THIS IS ALL ABOUT,BUT I KNOW IT'S ILLEGUAL.. ONLY AFTER THIS FEMALE STARTED PASSING OUT MAIL ON THIS STREET DID THIS START HAPPENING TO ME. I STILL HAVE THE LEGAL LETTER THAT WAS OPENED BY SOMEONE IN YOUR OFFICE. I WOULD LIKE TO GET MY MAIL ON TIME AND IT NOT BE OPENED. I KNOW THAT THERE HAS BEEN A DELAY WITH THE MAIL,BUT SOME OF THE THINGS THAT HAS BEEN HAPPENING TO MY MAIL HAS NOTHING TO DO WITH THE PANDEMIC. THANK YOU FOR YOUR HELP,
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I live in the pinewood road area, both me and my neighbor and I'm sure many more have been getting eachothers mail and other people's mail from around sumter with the same number as ours on the mailbox but different street. My neighbor has called and complained once, and we are all about fed up. I've been expecting a letter from Dehec since March 2 and I know it should be here by now because I've called dehec. We as neighbors suggest either giving this girl mail person a warning to do better, or do better and hire someone who will pay attention to what their doing, rather than their phone. I and many other neighbors should not have to deliver others mail because the person hired to do so is doing it carelessly . Do better!
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I have several Amazon orders that are to ride within the next few days. Today I received an update that 3 of my packages were delivered and placed on my front porch. They were not delivered. I was home all afternoon and received by regular mail. I have driveway sensors and they did not go off, which means that nobody came into my driveway to place packages on my front porch as was stated on the Amazon website. Upon checking Amazon, two other orders were not marked as delivered, yet they WERE delivered IN MY MAILBOX. MYy question is...where are my packages that were marked as delivered but were not. This is why the people are untrusting of the postal service. Please find my packages and deliver them.
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The above review had talk-to-text errors that I didn't catch before posting. Here's the scoop.Packages marked as "Delivered" and even "left on front porch near door." I WAS home awaiting the packages AND I have driveway alarms on both sides to alert me if anyone arrives or leaves. The only time one went off yesterday was as a stray cat was walking by. My packages WERE NOT delivered AND WERE NOT left on the front porch by the door. This post office has serious problems. Just now someone shows up with one package (not my regular delivery time). It turned out to be the package I was scheduled to receive TODAY. So where are the ones from yesterday? Who knows?
• Replied to Kingdom

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I have never had a problem with mail being delivered until now.... it's been 2 days and no mail person has been by. I hope my bills that come due understand when they are late payment because my mail was delivered late. I hope they correct this problem soon. I did call the post office the lady I talked to was very nice and apologized but this is something that needs to be corrected and soon.
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When will y'all be doing a food can drive,or may I just put some for the postmaster in lakewood area...thank you.have a great evening....
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I stay on East Charlotte and the mail carrier over here is very rude and have no respect who can I talk to because he don't put none of my mail in my box saying he can't see my number on my mailbox and I really do need to speak to someone about him because if he disrespected my child again I'm not going be so nice to him so please can someone text me back with a name and a number to someone I can talk to.
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Well for 2 days on brown street sumter been getting other ppls mail and not our own. Had 2 important mail pieces suppose to come yesterday and never came checked box til 8pm last night 8/26, went out this morning at 8am and still nothing in box. Saw mailman ride thru at 930 am on 26th and nothing..did he take the day off
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8-15-2020'we did not get mail on our street Boardwalk what's going on it's been coming about 8:00pm here lately a lot of seniors here need there mail before dark
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I recently contacted your office about the delivery of mail in our subdivision , which can only be described as schizophrenic....no rhyme or reason to the time of delivery. I put mail for pick up in the box and as if 7:14 pm on this date it had not been picked up. The last time I wrote the mail was delivered the next two days by noon....it has gone downhill since. Please take corrective action.
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I have a problem with alternate mail carrier! In the last 2 weeks she has not delivered mail 4 days! We need some type of corrective action! And yes I am contacting Columbia about this also!
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USPS has gotten really bad! I've been watching for a delivery all day, mail carrier hasn't even come down the road. I just recieved a text message saying "Delivery attempt failed, pick up at post office" It was time stamped for 8:08pm even though the actual time of the notification was 5:57pm. I would of been fine if I had gotten a re-attempt tomorrow message. Our mail carrier here always has problems and someone needs to look into it.
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Running VERY late July 25th. Mail showed up around 6 ish.
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The postman stated he tried to deliver packages, but know one home, stated notice left none left we were home at the time, this has happened several times. It no wonder they are going broke with this type of service
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Driver's are truly terrible, I was home all day working in my yard, seen my mailman drive by and then later, got a notice that my package was not delivered because no one was home. I mean, I saw you drive by. Really?
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Same thing happend to me today
• Replied to Jason Herold

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Tracking of a package says it was delivered in my mailbox but it was not. I tried calling but cannot get thru. The tracking information says it was delivered in the mailbox today - it was NOT.
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Sumter SC has on of THE worst post offices in the Uniter States. Not only are their mail carriers too lazy to deliver parcels to the main office building of an apartment complex ( a system that UPS and other shippers have zero issue following through with) but they also lose packages intended for pregnant friends and fail to answer the phone at their location so an out of towner can't even ask why the parcel is a week plus late being delivered and why it now says on my package tracker they the carrier lost the package and it is now undeliverable. This post office is a waste of time.
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Called Sumter Post Office no answer. Mail is not being delivered when stimulus check came it was delivered to wrong address other mail and package also being delivered to wrong address. Getting other people’s. Mail and package. What is happening to mail. Haven’t seen mail man anywhere on McCrays Mill Road in since Thursday. I live at 2066 McCrays Mill Road.
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changes really need to be made. I have made numerous complaints and still nothing has changed. My packages still get deleivered somehwere, not sure where, and they have no idea where either apparently. Also nobody answers the phone when you call to ask a question. If they do answer they know absolutely nothing nor are they any help what so ever. They say they will look into something but never call you back. I can’t tell you how many packages and important mail I have NOT received. Someone may be receiving it but I am not. So why don’t they fix this issue? Because they don’t care I suppose.
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Ever tried to contact the local Sumter post office? The phone numbers are useless, so get in your car, drive to the Main St. location, go in and stand in line, and wait to get a question answered. Good luck on that also. What a joke!
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my carrier did not pick up my out going mail today out of my box even thought red flag was up and they left new mail. My neighbor also brought over to me a letter that got in her box. My bills are time sensitive and I cannot afford for my checks to arrive to their destination late. THIS IS NOT FIRST TIME THIS HAS HAPPENED. Now being a weekend this will cause my checks to arrive at the destination later. I cannot afford for this to happened. I am disabled and cannot get out to Post office. What can I do to avoid this from or to keep from happening ? I live at 751 Longwood Drive Sumter, SC 29154
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Totally incompetent!
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Please note: I am a 74 year old Disabled Veteran, and I was also injured a couple of days ago, or I would have come to the Post Office in person but, as it is I am hurting too bad and because of this problem I am sending this email. I am having a problem with my mail delivery at 14 W. Bartlette St Apt. 302, 29150. I received mail from “ Thoughs from the Heart”. I wrote on it “REFUSED” and placed it in the mail out box in this building. The delivery person misinterpreted my meaning and stop putting all of my mail in my box. I have been receiving back travel pay checks for visit’s too Dorn VA Madical Center in groups of “TWO’S, and I have Direct- Deposit. I was given a pile of mail held together by a rubber band with the message included with it too fill out a return of addres form, and only one check, I’ have to call to be sure that two check’s were sent, anyway I haven’t changed my address, so “PLEASE CORRECT THIS MISUNDERSTANDING”! If you need too call me, my mobile number is (803)795-3513. Respectfully Charles Hawkins Jr.
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I PLACED A NOTICE AT THE SUMTER OFFICE TO STOP MAIL DELIVERY ON 24 OCT AND THEN DELIVER ALL MAIL HELD ON MONDAY 29 OCT, I NORMALLY GET ABOUT 15 PIECES OF MAIL DAILY. ON MONDAY 29 OCT I RECEIVED 6 PIECES AND ON TUES NO MAIL WAS DELIVERED. I WENT TO THE PO AND THEY GAVE ,ME ABOUT 40 PIECES OF MAIL ???WILL I GET MAIL TODAY
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This is the third pick up that I have scheduled online, received a confirmation email with confirmation number and yet, no one has come to pick it up. Why offer that service if the carriers are not willing to come inside to pick up the packages? They actually get paid extra for that service so there is no excuse. I tried calling the post office on Main and no one ever answers. The voice mail is ALWAYS full and the 1-800 number is a complete joke with a 30 minute wait time, every time. Absolutely ridiculous!!!!!!!!!!!!!!!
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I've noticed I only receive letters on Tuesday and Friday. Amazon packages are delivered on other days as required but mail is only delivered twice a week. My security cameras verify this. When was this schedule notification posted? I missed it.
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Once again today I received a $6 magazine nearly torn into two. Thanks to my terrific mailer deliverer Fred, I no longer get someone's else's mail with the same house number as mine. But I am tired of my magazines being ripped up while junk mail is always intact!
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