I tried to call the branch office and the phone just kept ringing until I got a busy signal. I had a package from Amazon placed in my box and I can not get it out. The lip on my side of the mail station is smaller and will not allow me to get the package out. I was trying to call the branch to see if someone could put it in one of the keyed boxes so I could access it. If no one is going to answer the phone, please tell the public so they can fingure out another way. I guess I will have to wait tomorrow for the mail carrier to come and have them get it out for me. Not good customer service.
No one is answering my call. I have been trying to call all day to stop a delivery. I don’t understand why we have a package out for delivery when we currently have our mail on hold because we are out of town. I do not want the package delivered when we are not at home.
I have had outgoing mail in my box with red flag up for over a week and they keep putting mail in and not taking business mail that should have been gone by now causing a late fee. This is not expectable.
It has now been 32 days since my package was “out for delivery “. It has been 31 days since I received an alert that my package had not been scanned as delivered. Despite filing complaints 5 different days and making multiple trips to the post office with tracking info in hand no one is able to provide any answers I don’t know what is going on at Summerall post office on silverbluff road in Aiken SC, but I feel I am being lied to. I just want someone to give me An answer on how a package goes out for delivery and then Just disappears. Now when I enter the tracking number with USPS it tells me this package is outdated. No shit!! Delivery of the package is outdated,
I have been trying to call for days and no one will pick up the phone. I really need to get a package redirected as I am an hour and a half away! This is frustrating. Why is no one picking up the phone?
I contacted the summerall station this morning @ approximately 7:45 am. Informed them that I have not received ANY mail for the past 5 delivery days. I also informed them that I work for the gov. and receive sensitive registered mail. I informed them that I would be expecting a complete explanation and a letter of culpability to these facts.