The carriers will lie and say they can’t access your driveway, or lie and say your delivery was attempted at 4:45pm when you saw them deliver a small item into the box at 1:44pm. I have screenshots. Forget getting a package on the weekend if they have to be troubled to get out of the truck. Once, they also lied and said my package had been picked up at the counter (it was not). They said someone must’ve had my ID. No one does. The package came the next day.
THEY LIE AND ARE NOT PROFESSIONAL!
Also, you can’t get anyone on the phone during business hours.
I tried to call the branch office and the phone just kept ringing until I got a busy signal. I had a package from Amazon placed in my box and I can not get it out. The lip on my side of the mail station is smaller and will not allow me to get the package out. I was trying to call the branch to see if someone could put it in one of the keyed boxes so I could access it. If no one is going to answer the phone, please tell the public so they can fingure out another way. I guess I will have to wait tomorrow for the mail carrier to come and have them get it out for me. Not good customer service.
No one is answering my call. I have been trying to call all day to stop a delivery. I don’t understand why we have a package out for delivery when we currently have our mail on hold because we are out of town. I do not want the package delivered when we are not at home.
I have had outgoing mail in my box with red flag up for over a week and they keep putting mail in and not taking business mail that should have been gone by now causing a late fee. This is not expectable.
It has now been 32 days since my package was “out for delivery “. It has been 31 days since I received an alert that my package had not been scanned as delivered. Despite filing complaints 5 different days and making multiple trips to the post office with tracking info in hand no one is able to provide any answers I don’t know what is going on at Summerall post office on silverbluff road in Aiken SC, but I feel I am being lied to. I just want someone to give me An answer on how a package goes out for delivery and then Just disappears. Now when I enter the tracking number with USPS it tells me this package is outdated. No shit!! Delivery of the package is outdated,
I have been trying to call for days and no one will pick up the phone. I really need to get a package redirected as I am an hour and a half away! This is frustrating. Why is no one picking up the phone?
I contacted the summerall station this morning @ approximately 7:45 am. Informed them that I have not received ANY mail for the past 5 delivery days. I also informed them that I work for the gov. and receive sensitive registered mail. I informed them that I would be expecting a complete explanation and a letter of culpability to these facts.
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