Postal Locations

ZERO STARS!!!! Twice this year I’ve had batches of mail not delivered to the addressees. Some of these contained payments for bills. After speaking with Alex, he suggests I call 1 800 ask usps where you get stuck in an automated loop and have none of your questions answered. Way to pass the buck Alex!! Your incompetence at the Molalla PO is stunning. Must be the Portland PO problem though, right? Especially when the common denominator in all of this was the Molalla PO. Got it. 😉

Tried calling 4 times to get my mail forwarded to my new address. No one answered any of the times I tried to call and there is no way to leave a message.

In our neighborhood, if they can not drive up to the community boxes, they drive right by. Boxes are NOT blocked, they can back up to it. Or God forbid, walk some extra steps to the boxes? I have had medications and other important deliveries delayed, time and time again, by this incompetent, poorly managed, if managed at all! If a box is truly blocked, why is the curb not painted as no parking? Why is the postal service not addressing those blocking them? We have also used Informed Delivery for a few years. Rather pointless when you get an email, stating what is coming, only to find a portion of that in your mailbox. Mark it as not delivered? Nada, zilch, not a single reply. Just like formal complaints to the Postal Service! We have made two and neither were addressed or replied to. I have changed all my shipping options to FedEx or UPS and have begun requesting them for items I order, if available, only because they have never missed a beat.

-5 stars!! This post office and the carriers are THE WORST!! I had 3 packages coming that I needed today. The carrier was at my house, parked on the street next to my car, rearranging packages from back area to front seat. He saw me in the window watching him and I thought he had left the packages on my porch. After he left, I went to get packages but they weren’t there! He put on tracking that he didn’t have access to my mailbox. They wouldn’t have fit in the box!! He didn’t even attempt to deliver. I went to the post office which is supposed to be open till noon. No one there, no lights on inside but lots of angry people in lobby. Worst service ever!! They need to fire everyone at this location and hire employees that will serve the community like they are supposed to.

This post office is worse than the worst! My son sent a a package from Alaska. According to the tracking number, it was delivered. I never got the package. We have metal boxes and they supposedly put the key in your mail box. I never got a key. When I talked to the Post Master he basically called me a liar. He said , “The mail carrier put the key in your box and you got it.” I have never been treated so rudely anywhere, let alone the The United States Post Office! The are federal employees and our tax dollars pay their salaries.

carrier did not even try to deliver the package. I was home. Am I supposed to wait by the mail box? they deserve no stars.

If you are not open on Saturday until noon anymore.... why would you not put packages in a locker????? I had an important gift delivered for Sunday.... no signs nothing and site says open till noon??????? Thanks again for NOTHING

The staff at the Molalla post office are rude and nasty. We will be filing a formal complaint.

I have been very disappointed with our mailman. Since he has started we constantly are not receiving mail because he says it is blocked, which is not. We have never had this issue with our previous mail persons. I was supposed to receive my daughters medication on Friday and still have not received it.. My daughter is now out of her medication. I have talked with him a few times, but now Im filing a complaint!!!

Some real heroes and heroines work at Molalla Post Office! A mail carrier noticed I wasn’t picking up my mailbox mail (which is about 1/2 mile from our home) and left a note on my door when she dropped off a package later that week, that mail would have to be returned to Post Office, giving me time to pick it up. Another carrier notified me when UPS decided to start dumping my packages at the front gate!!?? (even ones showing their contents like computer monitor, convention oven, etc!!). When UPS ignored ALL of my calls to ask that they tell their new employee to bring them to the home , and leave them where they won’t get wet, my Molalla USPS carrier intervened again, and contacted them himself! I believe my USPS Mail Carrier even helped carry up some of the UPS packages to my home. I tried to reward them but they refused all gifts so there is no favoritism here. Just good people doing their job. We are so lucky to have them!

Absolutely the worst service and customer service that I have ever experienced.

Half the time they deliver our mail to another similar address the other half the time they mark our packages as delivered in our mailbox which are far too big to be in our mailbox and yet they were just never delivered in the first place. I do not understand the level of incompetence at the Molalla post office. How hard is it to scan a package and actually deliver it. Or if you do scan it why market as delivered when it’s not delivered.

Keep accusing me that my mailbox is block everyday I make sure it's unblock and I even sat outside to see if they attempt to deliver and what wrong I didn't see the mail man trying. I feel like at this point they just refuse to deliver my mail. Getting very frustrating

I keep getting other peoples mail , I lost my second key to, p o box , is there a charge for that?....

I don't understand how it is that a week cannot go by where our mail is delivered elsewhere or late. We signed up for informed delivery a couple years ago after the initial incident. Not sure what the reason is but apparently leadership does not care or is inept as it continues time and time again. Just a thought but how about delivering mail to the address and not by a family name. What else I find appalling is they whilst I make note if it on their site, or file a claim, I never hear anything back.

This has gone on too long! Our carrier will not come to our house to deliver packages ever! First time - today packages were delivered, but in the driveway behind our car (at 6:30 p.m.) And they were supposed to come to the front door (we had the porch lights on) to pickup a priority package for which we had a confirmation number. We have a business and needed the package picked up today. Anytime we contact the Molalla Post Office, we're treated rudely.

The ineptitude and lack of concern by the Molalla Post Office is beyond incredible. Mail delivery to our residence is nothing short of showing that the staff at Molalla USPS is lacking in supervision, and constantly displaying a who cares attitude. Deliveries to wrong addresses is the "NORM" for this station. Either get a new postmaster, or some carriers that can actually read and deliver correctly.

Items regularly shipped to wrong address or lost I believe anyone who uses a mail courier service has a reasonable expectation that their package, prescription, bills, or correspondence should reach the intended address. In the last year, our USPS delivery service has become very inconsistent. I have had to hand deliver mail to multiple neighbors and have had mail lost or delivered incorrectly. In the last week, I've had 3 letters come into my mailbox that belong to neighbors. I've also had a package, tracked from Japan to the courier, that was delivered to the wrong address and checked "delivered to address". I'm now dealing with the claim process to locate or replace this item. I don't think we have a USPS problem. I've yet to have a package not make it to the Molalla post. Instead, we have a personnel issue limited to the Molalla Post Office courier staff not maintaining the appropriate attention to detail necessary while making deliveries.

Horrible service, have issues more often than not with delivery of mail, especially packages. Yet again, a package from Kaiser Permanente has not been delivered and this time Informed delivery says I requested it to be held at the post office. I did not request no such a thing. I have no access to transportation to go get our medications for us, we are disabled and depend on the mail to deliver them to us. I cant wait to move and get away from the inept, lazy mail carriers.

I am so tired of this post office delivering me other peoples mail and sending mine to wrong addresses. I don't know what's going on there, but something has to be done. Also, in one month I have had 3 packages left at the wrong address. If not for their GPS tracking, I may have never received my stuff. They were able to track the guy delivering it to the wrong address. No apology, nothing. Guy came up to the door with an attitude to deliver to the correct address. I feel like I'm in the twilight zone.

The woman that works in there is rude and incompetant. I had to walk out of there and drive to Oregon city post office. The man is nice but I won’t go back in there over that rude hag. All I needed was to overnight mail and 2 money orders.

Molalla post office has got to be the most inept post office in the USA.

The molalla post office happens to have a woman in there that is rude every time I go in while she's working. It's uncomfortable to go there, when I have to prep for going in. I'm always nice and polite, but that never makes a difference.

What in the hell is NO ACCESS. That's what my ebay package delivery says. Been waiting for these for a week and a half, and when FINALLY out for delivery we get NO ACCESS. just checked, driveway fine, ???????? I understand about weather, but should have been delivered last night, and this getting mail at 7-8 pm is stupid!!!!

My package that I PAID $18.65 to have redirected was not redirected instead it was mailed to Yuma AZ. This is not the first problem like this. I want to know how to receive a refund since, once again, the Molalla Post Office did not do what they were directed to do.