Wooster Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

153 E South St, Wooster, OH 44691

Contact Numbers

Phone: 330-262-0861
Fax: 330-262-4361
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday 9:30am - 11:30am
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 12:00pm, 1:00pm - 2:00pm
Tuesday 9:00am - 12:00pm, 1:00pm - 2:00pm
Wednesday 9:00am - 12:00pm, 1:00pm - 2:00pm
Thursday 9:00am - 12:00pm, 1:00pm - 2:00pm
Friday 9:00am - 12:00pm, 1:00pm - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Smithville
152 E Main St
4.2 miles away

Apple Creek
33 Maple St
4.6 miles away

Fredericksburg
147 Water St
5.6 miles away

Shreve
229 Jones St
5.7 miles away

Reviews

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No one answers the darn phone here.
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Why wont mu rural driver leave my package at front door. I sign the slip but they still go back to post office for pick up.
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Love our mail lady. My question is why can't we have the sale flyers before Thursdays., They used to be delivered on Tuesday because they start on Wednesday. Any limited items are already gone by the time flyers are delivered.
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on 12-16-20 i mailed 3 letters thru my curbside mail carrier, one to the state of New Hampshire, one to Bridgeport Ohio and one to Wooster. both the Bridgeport OH and NHampshire letters arrived within days. The letter to my daughter and son-in-law who live in Wooster, has still not arrived. It is now the early evening of 01/02/2021.
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Can’t even get a live operator. I am missing important mail all the time. A pass port said delivered 11:50 08/31/20. Now they want me to pay again. Never received. A order of bank checks. Never received. SIM cards from phone carrier. Never received. I need someone to address this for me.
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I appreciate all that our mail carriers do for us. Just recently, I haven't received some significant mail. The electric bill never came this month and two other pieces of mail are past due. Is it the Christmas rush., Covid, or both? Again, no complaints but just trying to make other arrangements . The junk mail never stops...lol!
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My daughter is expecting a very important package. It started in CA.,(on Oct. 19th) went to Urbancrest, OH., Akron, OH, Clev. OH, Akron, OH, Canton, OH, Wooster,OH, Smithville OH, Pittsburgh PA., Warrendale PA. From Clev. to Smithville was ALL IN ONE DAY. We live near Wooster. WHAT THE HECK ARE THEY DOING?!?! Today it's in PA WTF Still no pkg!!! Today is the 30th. WHAT IS WRONG WITH THESE PEOPLE???!!!????? Disgusting!! AND I use the Shreve OH post office,(excellent service!!) NOT the Wooster one as no one cares there.
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I received a package that was already open and my item was not in it. How can I see if the item was left in the post office delivery car? It was a small wood carving tool. I tried to call the office but no one answered.
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I went to my mailbox to pick up my mail and it had all my neighbor's mail inside and none of my own. My name is clearly written on the box as I live in a condominium unit. Can't your letter carriers read? I am waiting for a very important cd maturity check and it has, according to the bank, been sent over a week ago. I must wonder if he/she didn't put it in another person's mail box.Incredible! Bayberry Cove Condominiums 12/13/19.
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I am scheduled to receive a check each Monday. Many times, my check does not arrive until much later in the week or even until the next week when there is a holiday on Monday. At least once, the next week's Monday check arrived before the previous week's check. Why?
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Are you an SCF station
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I am tired of my mail being open before it get to me and Wanda goldsmith does not live here or I will call the head office .
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My problem with the Wooster post office. Started in May 2017. I moved from the fourth floor to the 5th floor at townview Terrace period in Wooster Ohio. When I moved to the 5th. Our mail carrier name Bruce would always put the people's mail. That lived in my apartment before me in my mailbox. I went over several times and talk to supervisors. I have called them and complained about Bruce. They said they would talk to him. They say they would talk to him. That's all I keep hearing. That they would talk to Bruce. He is also claustrophobic. He keeps a door open to the mailroom. Then people start socialize with him. Where he's supposed to be doing his job. I talked to the supervisor about that too. I have complained at least 12 times since May 2017. The last supervisor I talked to two weeks ago said. While Bruce is on vacation. I said well then it says substitute in the mail in. The supervisor. I don't know his name but he has long hair. Said to me that he would put a card up over my mailbox. Stating only my mail is supposed to go in that mailbox. I go yeah right they told me that one before 2 that they were going to do it. But Bruce continue to put other people's mail in my mailbox. Just supervisor said to me while we're not going to fire him over that. I said oh I see you are taking the mail carrier side and not the customers complaints. He says no I'm not I said yes you are. I said why is Bruce still here? The reason is Bruce knows he's not going to get fired so he does what he wants and when he wants on his route. He continues to do this because he knows I've complained on him. He is doing it out of spite because I complain. I had two knee replacements and when they did my right knee replacement. They fractured my femur and had to have a steel plate and screws put in there. So I had two knee Replacements in a fractured femur. I live next door to the post office. I couldn't find a spot in the post office parking lot. So I parked on my lot. Walked over and poured down rain to take over someone else's mail again. Talk to the supervisor. I said I've had enough of this I'm going to write a bad review. This is a business letting it incompetent mail carrier get away with being insubordinate on his job period when a supervisor tells you we're not going to fire him over putting wrong mail in your mailbox. That tells me. That he is for the mail carrier and not for me. If this doesn't change I will write to the Washington DC post office. I already wrote online a year ago to the Cleveland post office. I got no response. I will continue to tell people how I was treated by the supervisor the other day. I don't see this matter resolved because they'd have I don't give a care attitude what Bruce does. So Bruce knows since he won't get fired, he will do what he damn well pleases. What a way to run a business. The Wooster post office gets a zero rating from me. Shame on the supervisor for not doing his job and firing Bruce. my reasoning is does Bruce have something on the post office? That's probably why you still there. One very unhappy customer. And fed up customer. Tired of the BS. Since I moved from one floor to another 17 months ago!!
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The correct number for this post office is 330-262-0861. Try using the official site
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Today received a missing item but open package, who can possible open my mail box took my item...how to file complain??
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This post office is a joke. I think they thrive on being rude. They act like they hate their job and servicing the public. I agree with the post below about not publishing your local phone number. The 800 number doesn't even give you an option to talk to anyone. Hmmm, I wonder why?
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Poor delivery service at Wooster. Ohio Post Office. No mail delivery on February 9, 2018.
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Should have gotten a package on Friday from dollar razor and today is Mon and no packages.
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I am very very very frustrated. You publish a phone number that is not in service. HOW IS SOMEONE SUPPOSED TO CONTACT YOU WITH A SIMPLE QUESTION INSTEAD OF GETTING IN A CAR AND DRIVING TO YOUR LOCATION AND STANDING IN LINE FOR HOURS.
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