I haven’t received any of my mail in over a week. I use Informed Delivery so I know when I should be receiving my mail and am aware of the fact that sometimes it can come a day or 2 late. However, there’s bills and important mail that I am not receiving. And it is impossible to get ahold of a real person or sometimes even the automated system every single time I try to call about it and ask when my mail will be delivered. I also have reason to suspect that they are completely not delivering to my entire apartment complex after talking to neighbors.
Terrible service. On Jan 14, 2021, a package was shipped to me from Fryelime.The tracking number tells me that the shipment was received. Package Acceptance Pending. It has been 9 months. They have the package, but have not sent it on it's way. Why has it been sitting in the Post Office this long. When will they ship it? Has it been stolen? What is going on! You accepted it from Fryelime. Why haven't I gotten it?
I have experienced problems with my mail carrier placing mail from
neighbors and other streets in my mail box. I am missing bills that I should have received and not sure if they are lost at the post offices or the mail carrier is placing my mail in someone else's box. This has been an off and on problem for several years. When I called the post office and spoke to someone who claims to be a supervisor, she took offense to my remarks and started telling me "I'm rude" and
mouthed off to me. There is no way I am going to take that from a public servant and I hung up on her. I could hardly understand her due to her poor grammar. I know she was not a supervisor because a supervisor would have handled the situation professionally. To spite me the carrier left a note in my mail box to repair the mail box by the end of the month (because I complained about the mail carrier). The mailbox was damaged by a previous carrier years ago who was hanging packages off the mail box door (instead of bringing them to the door) and broke my mailbox. All these years there has been no issue with the mailbox until I complained about the carrier's poor service. Driving through the neighborhood, there are many mailboxes that should have received a notice and I bet they did not receive a notice. Who replaces a mail box in February with all the snow? I am currently unemployed and cannot repair or replace it at this time. It is a disgrace they manner in which the post office operates and they get paid very well for it. I would like a manager or the "Postmaster" to contact me regarding my issues. Last year I sent a letter and it was never responded to. I see from the numerous complaints listed below, complaining about the service is
nothing new and management should respond
PO Box key broke on Sat.. When I took it to the counter I was told to call today. I have tried to call 25 or 30 times but either no one answers or it goes to a busy signal after 15 or 20 rings.
My address 1095 Nautica.
Something is very wrong with our postal service here at Nautica condos! Three times I have gotten mail in my box for My neighbors at 1098 Nautica Ln.
I also received a package for a person on Wood St delivered to my door.
Now yesterday I found a package and a large rubber banded stack of mail sitting on my front porch for another neighbor at 1105 Nautica. Also, I tracked a package I ordered from amazon that was supposedly delivered on Wed. From US postal services. Did not receive it.
Please look into what or who is making all these mistakes.
P.o. box mail sorting during holiday is VERY slow. Please add sorters,it has been over 6 days for a letter to get from CLE to painesville and Still waiting for mail to arrive. Also, no one remembers to turn over "mailbox complete" sign in lobby.
I live on wood street and it seems that the mail carrier has not been delivering my mail to me. i have not received any mail in 2 weeks ...I also have not gotten my electric bill in 2 months i want to know what is going on? i also sometimes get mail for my neighbors in my mailbox but no mail for me. please take care of this please
Is our carrier OK? (Bacon Rd Tiberon Condos). In the past few months my mail has gone elsewhere. If I am lucky a neighbor brings it to me. I get there mail also. If not I don't know where it goes. This is concerning as one misdelivered item was a check for a large amount. A shipment from Amazon went somewhere else not to me last night.I am very concerned about not getting mail addressed to me and getting others mail instead. With all do respect, I think a little more care should go in to this important job.