Painesville Post Office

215 E Jackson St, Painesville, OH 44077

Contact Numbers

Phone: 440-357-6081
Fax: 440-357-1426
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 12:00pm, 12:30pm - 2:30pm
Tuesday 9:00am - 12:00pm, 12:30pm - 2:30pm
Wednesday 9:00am - 12:00pm, 12:30pm - 2:30pm
Thursday 9:00am - 12:00pm, 12:30pm - 2:30pm
Friday 9:00am - 12:00pm, 12:30pm - 2:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Grand River
340 Wetmore Ave
1.4 miles away

Fairport Harbor
705 High St
1.5 miles away

8600 Tyler Blvd
3.9 miles away

3754 Center Rd
4.3 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


I haven’t received any of my mail in over a week. I use Informed Delivery so I know when I should be receiving my mail and am aware of the fact that sometimes it can come a day or 2 late. However, there’s bills and important mail that I am not receiving. And it is impossible to get ahold of a real person or sometimes even the automated system every single time I try to call about it and ask when my mail will be delivered. I also have reason to suspect that they are completely not delivering to my entire apartment complex after talking to neighbors.


Terrible service. On Jan 14, 2021, a package was shipped to me from Fryelime.The tracking number tells me that the shipment was received. Package Acceptance Pending. It has been 9 months. They have the package, but have not sent it on it's way. Why has it been sitting in the Post Office this long. When will they ship it? Has it been stolen? What is going on! You accepted it from Fryelime. Why haven't I gotten it?


I have experienced problems with my mail carrier placing mail from neighbors and other streets in my mail box. I am missing bills that I should have received and not sure if they are lost at the post offices or the mail carrier is placing my mail in someone else's box. This has been an off and on problem for several years. When I called the post office and spoke to someone who claims to be a supervisor, she took offense to my remarks and started telling me "I'm rude" and mouthed off to me. There is no way I am going to take that from a public servant and I hung up on her. I could hardly understand her due to her poor grammar. I know she was not a supervisor because a supervisor would have handled the situation professionally. To spite me the carrier left a note in my mail box to repair the mail box by the end of the month (because I complained about the mail carrier). The mailbox was damaged by a previous carrier years ago who was hanging packages off the mail box door (instead of bringing them to the door) and broke my mailbox. All these years there has been no issue with the mailbox until I complained about the carrier's poor service. Driving through the neighborhood, there are many mailboxes that should have received a notice and I bet they did not receive a notice. Who replaces a mail box in February with all the snow? I am currently unemployed and cannot repair or replace it at this time. It is a disgrace they manner in which the post office operates and they get paid very well for it. I would like a manager or the "Postmaster" to contact me regarding my issues. Last year I sent a letter and it was never responded to. I see from the numerous complaints listed below, complaining about the service is nothing new and management should respond


Not getting any of my bills. Right now I’m missing 3 of them. Thank you. Sandy Turner


PO Box key broke on Sat.. When I took it to the counter I was told to call today. I have tried to call 25 or 30 times but either no one answers or it goes to a busy signal after 15 or 20 rings. Not cool!


My address 1095 Nautica. Something is very wrong with our postal service here at Nautica condos! Three times I have gotten mail in my box for My neighbors at 1098 Nautica Ln. I also received a package for a person on Wood St delivered to my door. Now yesterday I found a package and a large rubber banded stack of mail sitting on my front porch for another neighbor at 1105 Nautica. Also, I tracked a package I ordered from amazon that was supposedly delivered on Wed. From US postal services. Did not receive it. Please look into what or who is making all these mistakes.


P.o. box mail sorting during holiday is VERY slow. Please add sorters,it has been over 6 days for a letter to get from CLE to painesville and Still waiting for mail to arrive. Also, no one remembers to turn over "mailbox complete" sign in lobby.


My mail should have been forwarded to 99755 general delivery. Have not seen it. Please check. Thanks!


I live on wood street and it seems that the mail carrier has not been delivering my mail to me. i have not received any mail in 2 weeks ...I also have not gotten my electric bill in 2 months i want to know what is going on? i also sometimes get mail for my neighbors in my mailbox but no mail for me. please take care of this please


Is our carrier OK? (Bacon Rd Tiberon Condos). In the past few months my mail has gone elsewhere. If I am lucky a neighbor brings it to me. I get there mail also. If not I don't know where it goes. This is concerning as one misdelivered item was a check for a large amount. A shipment from Amazon went somewhere else not to me last night.I am very concerned about not getting mail addressed to me and getting others mail instead. With all do respect, I think a little more care should go in to this important job.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).