We live on Deerford NW in Massillon. We CONSISTENTLY get our neighbor's mail and they get ours, up and down the street. Is it that hard to read the numbers on the envelope and match it to the mailbox???? We look on the website and know what is coming but now have to go fishing. I'm tired of coming home from work and then having to deliver the mail too. And yes, no one answers the phone.
how do you drive up to my mailbox, with the little RED FLAG . standing upright. Proceed to pack a rubber bands worth of mail into my mailbox. Shoving my sending packages to the back of the mailbox. only to put the RED FLAG down , and drive off. ????.
I travel often and loved the USPS priority shipping option so I can send things back but due to the fact my postman only stops here every 7+ days I can no longer use this service and have to use FedEx,ups etc so I can actually get my package on the correct schedule I pay extra for also I have documents I know will be sent to me soon and much to chagrin they only use USPS. If this was a private company there would actually be accountability but I guess not for federal jobs🤷♂️
Macy pkg, left on driveway covered in snow today! We have a huge
country front porch! Called Massillon post office, when they finally answered the phone after multiple tries, was told that the regular carrier was on the route today...
I bet she would want her pkg. left in a more secure place...!
Answer the damn phone!! I’ve called three times to speak to the postmaster and it rang each time so long that it automatically hung up.
I would like an email response quickly as to when I can speak to them directly. My wife was spoken too very rudely by our new/sub carrier. I want them reprimanded at least if not fired. She threatened my wife with a call from the postmaster for something we’ve done for 26 years.
Today I watched the delivery from my front porch, and I was expecting a package from Amazon. I got the notification from Amazon at 10:08 am delivered, but they did not stop at my mail box they stopped at my neighbors across the street so I went to my mailbox it was empty so I checked my neighbors at 1640 Cedarcrest Ave SW and my package was in their box and I took it. About 4:30 the cops showed up about the package. So long story short could you make sure my packages are put in my box. The neighbors across the street hate us because are small dog barks to much. They didn't arrest me but don't want to take the chance again.
I live in Westbrook Estates and we have cluster mailboxes. There is a slot for outgoing mail and I use it. I mailed a birthday card (first class) to Traverse City, MI on 7-23-2020 and was informed that it was received yesterday, 8-11-2020. Can you explain to me why it would take almost 3 weeks to go from Massillon to Traverse City? The cancel stamp on the envelope said August 2020! I will not be using the outgoing mail slot on our cluster box again. I just hope that by going to the Post Office to drop off my mail will improve service.
hello, i live in knights crossing and for a while now, the mailman/women has not been delivering most people's mail in the neighborhood. they try and claim that it is because mail boxes are block but that is VERY untrue because rarely anyone does and the person that parks by my mail box doesn't get home until after the mail truck comes around. i am getting fed up. my family and i have VERY important things that we need to be delivered and they are just not. this is actually ridiculus. i have bills to pay and very important packages.
Looks like the temp carriers are at it again. Someone tell’em that the opening on the customer side of cluster mail boxes is smaller than the opening on their side. Received a box today I can not get out...
Can not reach by phone so I will complain here mail on Oak Trail and Lake Trail NE is all messed up we have a cluster box and people are very upset. Please address
this situation. Even checks are not going to the correct box. This is the third time I have complained and I know other people living here also have.
Y'all don't know how to answer a phone really? I knew out government was slow mentally but I didn't imagine it could've been the mail services too. Everyone's mail runs early. But nope. Not jank ass low budget lazy people massillon. Nooo way mail doesnt come to my house until like...5 pm. And I live l ile 400 yards from the damn post office. Seriously. I don't know whatwhats more ridiculous, the fact that you guys are running postal services into the trash . Or the fact that being lazy as fk all day and fking everyone's shit up is how you feed your family's lmao. Completely fking despicable and something needs done. Even mancan said you guys are idiots. And mancan is idiots. So. Y'all have issues and I hope you figure them out because this is just disgusting. What type of govt funded p.o.s runs a business like this lmao i hope somebody is offended. Because living in Massillon. Waiting for bills...checks..And anythiing else. Is death. Whole city gone to sh1t. And the worst part of It? Not the hood...Not the suburbs. The slow. Non phone answering. Disrespectful. Fck boy postal service. Be more like Perry. Their shit runs beautifully. Massillon. You're trash and so is your postal workers. Ghetto azs ran down head azz
The Massillon USPS location has not answered the phone for two days. Not sure if something is wrong with the line/system, but I need to release a PO Box key to family and can't get a hold of anyone. I don't live in the area, not sure how this will get done.
I have been calling for a week to schedule an appointment for me to renew my passport and no one answers the phone. It just rings and rings... How does a government agency get away with this. Our tax dollars at work. ANSWER YOUR FREAKING PHONE!
It seems that some of my mail was taken from my mailbox. Many of my bills were not paid after I sent in mail. Including ones by credit card. Also my card got hacked and purchased an airline ticket this morning. Just want to inform post office . Walterson Ave
I have the same problem here that the mail carrier didnt do her/his job because I almost lost my tax w-2 form. I got that on Feb 1st 2018. It was on someone's driveway near their mailbox. The person saw my daughter and gave it to her knowing it was mine. The mail was wet and dirty because it was in the snow.
Now I am going to call my work and tell them I want them electronic, not through mail.
I called. about 23 rings, someone finally answered. Said that I can come in and file a complaint. (I will for sure!!!)
That where you would need to go and file a complaint in case you didnt get a hold of someone there to complain.
Yes I live on Linden Ave N.W. and I received a package today 12/07/2017 and I don't know who the mailman was today (Not our regular mailman) and he threw my package on my front porch. We heard it hit. I DON'T APPRECIATE IT. HE'S DAMN LUCKY NOTHING WAS BROKE.
They will not answer their phone at all it seems. The site says they open at 8:30. I have been calling them for twenty minutes and no answer. I wish I could go to "work" and never have to answer a phone and make half of what these people make.
<img src="content://com.samsung.android.memo/file/3415ad64-5d45-8305-0000-015b077b8d84" orientation="90" altText="null" width="608" />
View this image and get it fixed if My Identity is stolen by the lady in the front house I'll hurt her to get my identity back and I Did report you all to the Canton FIN last week so you will get investigated and Punished for you're mess up
I was expecting a package at my residence on Saturday 12/10/16 so someone was home all day. I have 2 small dogs that will bark at everything. At home all day and no package. Tracked the package online today, Monday, 12/12/16 and a note says, an attempt to deliver was made and a notice left. But someone was home all day and there was and still is not notice anywhere. Who's residence did she go to? Attempts to reach the office are still in vain as the phoneIS apparently off the hook....Uhhhh
A refusal to deliver shouldn't be registered as a result of snow when there is snow that is high or has been plowed by the city in front of the mailbox. That isn't block and by following the tracks they can get close enough to make deliveries. They left a notice so they can leave the mail!
I am just trying to find out what the increase in the rate for my po box is. They notified me that there is an increase, but didn't say what it is! The phone is never answered and there is no information online. Not everyone has plushy postal office workers' working hours, so not everyone can come in just to ask a question.
They take their phone off the hook all day so they can't be bothered with taking phone calls. Massillon mail carriers don't get out of their trucks when they have deliveries that require signatures. They just leave pink slips in your mail box and then you have to be inconvenienced to go to the post office to pick up the package. Thats if the lazy mail carrier bothered to take it off his truck and leave it at the post office. I went there to pick up a package after receiving a pink slip (and I was home all day and no one rang my door bell), clerk behind the counter couldn't find my package and said the mail carrier must have taken it back out with him. So I went home and left a note in my mail box that I was home and to please come to my door so I could get my package. Low and behold, later that day the mail was in my mail box and the note untouched. The mail carrier even put the flag on the mail box back in its position but he never answered my note. Now I am trying to call the post office to see if my package is there (to prevent a repeat of yesterday) and their phone is busy continuously. It was busy continuously yesterday too. Great service Massillon USPS!!!! Do you have anybody in charge there or do you all just do your own thing and not have to answer to anyone??