Columbus Post Office

850 Twin Rivers Dr, Columbus, OH 43216

Contact Numbers

Phone: 614-469-4516
Fax: 614-469-4546
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Lobby Hours

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday Closed
Sunday Closed

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 2:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 8:00am - 6:00pm
Tuesday 8:00am - 6:00pm
Wednesday 8:00am - 6:00pm
Thursday 8:00am - 6:00pm
Friday 8:00am - 6:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Business Line
  • Packaged Stamps
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • Lobby has Copier
  • Lobby has Fax
  • Lobby has Vending
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

East City Annex
850 Twin Rivers Dr
0.0 mile away

West City
850 Twin Rivers Dr
0.0 mile away

Upper Arlington Annex
850 Twin Rivers Dr
0.0 mile away

Central Point Finance Unit
1499 W Broad St
0.7 mile away

Reviews

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There are issues every.single.time I mail a package to my daughter in Columbus. Even when I order online for her!!!! Same address every time different excuse by the post office as to why it’s lost or late blah blah blah. Absolute worst service. Please get it together Columbus
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There are zero post offices to visit anywhere near downtown columbus.
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I have not been receiving my mail. I live in an apartment complex, Gateway Apts. I have called the Oakland Park post office several times and no one ever answers. I receive mail every 3 or 4 days, if then! This is unacceptable! Please get the mail distribution and delivery together! It's ridiculous!!
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I live at 2205 McGuffey Rd off Hudson and 71! We haven’t got mail for 3 days ! Sure like some mail! All our bills going to be late too! Please help us soon!
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I have never been so upset with my Postal service. I have a package that arrived in Columbus on Sunday, January 22, 2023 at 6:06pm I can't. get it delivered! Every time I enquire, it says it's being prepared for Delivery!? I want my package
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We are having issues not receiving mail. I have called and complained multiple times to the Galloway Ohio branch. Only to have them blame it on COVID. (convenient), people on vacations, and short of staff. I advised it was an ongoing problem. Sometimes not receiving mail for 5 days. (evident by large the amount of mail and the post marks when we finally get it) Then we were actually told to get a Po Box. Why? I pay taxes for said post office. Some people still get mail statements (bills) and pay bills by checks. Not everyone or every bill can be paid on the computer.
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No mail for a month MFS NEED TO BE FIRED!!
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My street has not gotten mail for 2 weeks I'm on Midland ave what's going on did our mailperson quit
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how do I get a replacement key for commercial mailbox replaced?
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It is happening again. I am not getting mail for two days now. 1860 Fenton st., Columbus, oh. 43224.
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Why are we not getting mail at 3699 Dinsmore Castle Drive?
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Do the mail delivery open today cause ice or bad weather? Let me know. Thank you. Have a great day. AnitaByrd
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Very concerned sent out bills by using drop box at this branch 1 1/2 weeks ago. My payments never made their destination!😡
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I do not receive daily delivery. The USPS is required by federal law to deliver mail six days a week. This does not happen. When my regular carrier is not on his route, I get no delivery. I miss 1 in 3-4 magazines, and have to request re-sending. You are breaking the law. I demand corrective action
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Have you used informed delivery? You are correct it is illegal but they are doing the best they can. Mail is becoming extinct and staffing is very low. They work to stay ahead but things are getting harder. Try informed delivery to get a look at the mail you are expected to get that way if you do not get it will be the post office at fault and you'll have proof. I hope this helps. Have a good weekend.
• Replied to Harvey J. Graff

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Why in the world would the USPS remove the self-service kiosk from this branch? Now I have to stand in line just to buy stamps! A postal clerk told me it was because they weren't making a profit! The USPS is supposed to a non-profit government organization or am I wrong? PLEASE BRING THIS OPTION BACK TO THIS BRANCH!
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The postal service is the only government agency that is a for profit government organization. Every dollar that they collect goes back into itself to fund its employees equipment and services. They actually operate as a bona fide business
• Replied to Self-serve kiosk @ Georgesville Branch

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Washington State Prosecuting Attorney Transport kids fritz need police 39501 North Gulfport cars checks cards stolen ordered new one footage by Washington State impound recovery
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Our mail is not being delivered,and when it is it is at all times of the day and night. Because our dog was out at 6:30 pm the mailman would not deliver our mail. My wife followed him halfway down the block, and he refused to hand her our mail. 5/12/2021. No wonder why people are not using the USPS!!
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I have been calling for a week now and I can never get ahold of anyone.Its very aggravating and I went to post office earlier and she wouldn't even check to see if I had any mail.Ive lived here for a month now and have not received any of my mail.I can't get anyone to help me at all.
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It's the post office, I've been using this location for a couple years now.....You're asking far, far to much...Haha, sad but true. Call their C/S 1-800-275-8777 they're actually helpful. Email: USPS@custommerservice (I've never had much luck with this address. Good luck....
• Replied to Stephanie Polizzi

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Someone from this office called about my buildings missing lockbox and was incredibly rude and hung up on me. Very unprofessional.
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I live on FIRWOOD Drive in Forest Park West. However, I have received mail for IRONWOOD and SANDALWOOD which I have GRACIOUSLY walked to my neighbors for a year now. When there was ICE, I put it in the mailboxes at Maple Canyon with a note in FLUORESCENT orange Sharpie that it was not delivered correctly because I am 60 years old and I do not wish to walk on the ice. I do wonder where my own mail is being delivered! I will be retiring soon, but I do NOT WISH to work for the USPS. So, please, deliver the mail to the correct address. If I gave one of my 120 students the wrong grades, I would be fired.
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Hola ando buscando este paquete de Torrid que me envío a mi a mi dirección de correo HC 01 Box 12823 Rio Grande PR 00745 y el Num de tracking number es: 92612909858780551047325945 y deseo que por favor me lo envíen nuevamente a mi correo postal acá en PR a esa dirección postal que les acabo de escribir en la parte de arriba. Mi teléfono es 787412-7498 por si desean comunicarme ya que llevo varios meses tratando de conseguir ese paquete y siempre que llega a mi correo acá en PR no entiendo por lo devuelven para atrás sabiendo ellos que pertenece a mi correo
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Where I live is in an apartment building complex our mailroom is in the middle of the building for the last year our half-assed mailman will not fill out a slip to put in our mailbox for our bigger packages so he just leaves them on top of the mailboxes for whoever wants to pick it up and walk off with it I've talked to Oakland parks post office and they have not done anything about it I call these numbers and get a hold of nobody!! You would think they would have a number to talk to the postmaster!! With all my searches I cannot find the postmaster!! Shake my head!!!
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how do i apply for a job with the uspo
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I sent four Christmas cards to Columbus, Ohio on December 14, 2020. As of this date, 1-4-2021 not one of them has been delivered. They were all hand painted cards. WHAT IS WRONG WITH THE POST OFFICE ON TWIN RIVERS DRIVE. All other cards I sent to different parts of the US arrived with no problem.
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I am also waiting on a card my mother sent out. Just curious if yours have been received?
• Replied to Susan Carter

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I know I live in Columbus I originally thought the problem was with Muncy PA postal service but after not receiving a birthday card my daughter sent me almost 21/2 weeks ago I gotta believe it’s a columbus problem. I know it’s not an easy job but I rather send things via ups at this point
• Replied to Susan Carter

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I have had a Christmas gift sitting at this post office for 4 days now, this post office is an hour from my home... I tried to call today to see if its been misplaced as it was scheduled to be delivered 3 days ago, but no answer and it goes to mailbox full... I understand with Covid 19 there are delays but this is crazy... I just hope I get the package before Christmas..
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Ridiculous this place is Rediculous. I have tried 4 different phone numbers and have not spoken to anyone. 3 days @2-3 hours a day trying to talk to someone nothing, (this Verison number is not set up please check your number and try again) ...yea no... nothing..
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I am in a buisness in down town columbus Ohio on a norm we get our mail before 2pm but when our normal carrier isn't on who knows if we will even get a delivery need to be a little more in line with the regular carriers
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This a complain i receive a email each day to tell me what is in my mailbox which helps me. It seems like I receive the email telling me I have mail and I go and get my mail and there is nothing there and that happen quite often. And my neighbors and I find that there are some days when there is no mail not only me but everyone else. We live in condos and our mail boxes are all together and are locked. I think someone should look into this matter.
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I live in a high rise and lost mailbox key. I was told by the carrier that I had to speak to management to have key replaced management in turn apprised me that key /lock must be changed by postal carrier tell me the correct protocol so I can get my mail
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I have tried three times to reach somebody at a post office by phone. On April 4th 2020, I ordered stamps online, of which if you look up the tracking it says they have been sent. it is now April 10th, 2020 and I still do not have my stamps. of which I did pay for. I am a little upset
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MAJOR issues with customer service and mail carrier in 43201 area. Didn't receive a lot of mail in Sept-Dec '19, now I have collection agencies after me for bills I never knew about because I never received them. Made several calls and escalated the issue, they keep emailing me that issue is resolved and close the case. It is NOT. I need a letter from USPS ackowkeding mail carrier issues so that I can dispute with collection agency not my fault. Someone competent please HELP!
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Additional issue. Went to post office on E 4th in Short North on 4.1.20. Waited in line 15 minutes to return mail that was not mine, asked to return to sender. I confirmed with worker this was the correct way to handle this. Today, I got the same package back in my mail box with "RTS" (return to sender) written on it...what is going on with USPS???
• Replied to Christina F

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Is there any post office that takes walking for passport applications or only by appointment. Thanks
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For the month of February we have mail missing, taking two weeks or more to get mail from Chillicothe & Millersport? Tax bills from Franklin County sent 2/7/2019 has neve arrived as of 2/28/2019?? Missing several Tax paper -1099 form places mailed no later than 1/31/2019 never arrived yet???
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I understand workers being off for this freeze. But they are delivering today Jan 31st. I got 1 box no other mail next 3 neighbors east of me not 1 piece of mail. What's going on?
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I haven't received my package it was promised to be delivered 10-22-18 can someone help me my address is 6320 county road 76, mount Gilead ohio 43338
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USPS has horrible customer service. People are rude as heck. I had a package held for pick up last week and they still don't know where it is. I have been given the run around for days. I was told it was at Twin Rivers location I went there, they said it was a W.Broad location so I went there, they said it was at Twin Rivers so I went back there. I still don't have my package. I call and I am on hold for literally 2 hours. After finely getting someone to answer I am told that a supervisor will call me back and I still haven't heard from anyone. It's no wonder people goes nuts. Are they trained to be rude as heck??? I tell you if I ran my business like this I wouldn't be in business long. Beyond Mad !!
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My mail is not being delivered in the 43205 area code this has been happening on and off for the past year the mail delivery on this side of town is horrible. I have business to take care of and by my mail not coming I am being held up and delayed. Smh when someone goes to 6 on your side news don't be surprised.
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I've been trying to call this location for 2 days now. Phone: 614-469-4516 and can not get ahold of anyone.
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This is the best branch in Columbus. After I moved, I tried the closer branches (beechwold and riverside) and they are awful.
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Good Morning from Colombia An aunt who lives in Columbus, sent a card to my mother in Palmira Valle Colombia, but she has not arrived yet despite being sent since December, how can we find out what happened? thank you very much
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Now here's your government at work. I had 12 dvds to send out yesterday to people all over the country. I went to the main post office in downtown Columbus at 242 pm on 3/11/2014. The packages were extremely light, and qualified for MEDIA MAIL rates.. I told the woman behind the counter that I wanted to send them via media mail. She said it would be cheaper to send it first class postage. Unfortunately there's a big problem with the money that she charged me. How is it possible that mail each with its own unique weight and unique address costs exactly the same in every instance? She charged me $2.32 per item, whether it was going across town or across country with no explanation. Again your government ripping you off.
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your an idiot. it doesn’t matter where it’s going. it’s about the weight. stop saying the gov ripped you off when your just dumb
• Replied to William Lee

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Hey jord, You're is a different word than your. So actually you're the idiot.
• Replied to William Lee

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Hey Jord? What kind of idiot response responds to a post from 6 years ago? You. Get an education get a life get a job.
• Replied to William Lee


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