Richmond Heights Post Office

454 Richmond Rd, Cleveland, OH 44143

Contact Numbers

Phone: 216-481-4461
Fax: 216-481-8640
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

21551 Euclid Ave
1.5 miles away

South Euclid
1568 S Green Rd
1.7 miles away

25101 N Lakeland Blvd
1.9 miles away

1400 Lloyd Rd
2.3 miles away


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We have not received any mail for a week…… we shoveled a path for our postman and another into the neighbors yard so he wouldn’t have to trudge through the snow… we have been waiting on important mail and received mail daily prior to this last week… just want to know what’s going on- this is very odd and would like to know where our mail is!


I have received mail one time in the last 2 weeks. The carrier delivered to my next door neighbor a couple of days ago then started heading back to his truck. When I asked him if I had mail he handed me 2 pieces of mail. My walk is shoveled so I have no idea why he didn’t think it necessary to deliver me my mail. Last night the truck was parked in its usual spot for quite a while but no mail was delivered
• Replied to Kelly L


we replaced our mail box, we put the old mail box out for trash pick up and they did not take it, my wife found out we need to dispose of the old mail box under USPS guidelines and we want to know how do we dispose of our old mail box? we Live in Richmond Heights


I have been in to the Richmond Hts., OHIO post office 3 times in 2 weeks. We are not getting any mail because our condo mailbox unit (holds mail for 16 residents) has a broken lock. The last 2 times I went in they told me I had no mail and proceeded to give me magazines, catalogues and mail for 9 neighbors on my street!!! They also yelled at me in front of a lobby of customers. I'm considering making a police report for mail tampering!!


We have been at our new property (18901 Euclid Ave.) and Linda has always been pleasant to me but she is always on her phone and walks like a snail into our alcove. She used to ask if I had any outgoing and she hasn't done that in a very long time. I see her driving in her truck on the phone also which I know has to be against the rules. We had a replacement carrier while she was on some kind of administrative leave and his name is Jeff and he is awesome! I wish he delivered our mail. He really seems to care about his job and especially his customers. Nothing against Linda but she represents the U.S. Postal Service and she just doesn't seem to care at all because she knows she's breaking a huge rule being on her phone. I've even said something to her and she just laughed it off. She was just here as I was typing this and on her phone and said nothing to me again or still. We didn't get any mail on Wednesday 6/9 - no carrier came but I'll call the station on that.


I think I accidentally dropped my covid -19 vaccination card in the mail drop box located by the Richmond Heights county library on Monday March 29, 2021 Please save and I will pick it up tomorrow. Thank You


I recently went to your post office at 454 Richmond Road in Richmond Heights Ohio. My experience with your associate Ernest was incredible. Ernest is very efficient and helpful in addition to having a great personality. Sincerely, Mark


I cannot understand why my package was not delivered Wednesday,May 15, 2019, Then had any email sent to me stating that a ticket was left when there was no ticket stating that there was no secure place to deliver my package. The apartment complex I live in has a very secure area for delivery of packages. I have received packages there dozens of times. The email then directed me to fill out a form to get re-delivery the next day May 16, 2019. I got confirmation that that would happen. It did not occur. I do not understand the problem.


i placed three brown envelopes in the mail at Richmond Heights post office on April 6th to three elementary schools in South Euclid/Lyndhurst The envelope was weighed and the staff gave me 3 stamps. None of the schools got the envelopes that contained a letter from a local VFW and some promotional items. Someone contact me I am upset. 216 383 9149


No one answers the phone so you can ask the question before you have to drive all the way to the post office the phone never gets answered


Seems that nobody answers the phone.... as I sit here waiting for someone to answer the TENTH time I have tried to call today.

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