Richmond Heights Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

454 Richmond Rd, Cleveland, OH 44143

Contact Numbers

Phone: 216-481-4461
Fax: 216-481-8640
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 3:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:00am - 2:00pm
Tuesday 9:00am - 2:00pm
Wednesday 9:00am - 2:00pm
Thursday 9:00am - 2:00pm
Friday 9:00am - 2:00pm
Saturday 10:00am - 2:00pm
Sunday Closed

All applications accepted, but processing is limited. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

21551 Euclid Ave
1.5 miles away

South Euclid
1568 S Green Rd
1.7 miles away

25101 N Lakeland Blvd
1.9 miles away

1400 Lloyd Rd
2.3 miles away


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I recently went to your post office at 454 Richmond Road in Richmond Heights Ohio. My experience with your associate Ernest was incredible. Ernest is very efficient and helpful in addition to having a great personality. Sincerely, Mark


I cannot understand why my package was not delivered Wednesday,May 15, 2019, Then had any email sent to me stating that a ticket was left when there was no ticket stating that there was no secure place to deliver my package. The apartment complex I live in has a very secure area for delivery of packages. I have received packages there dozens of times. The email then directed me to fill out a form to get re-delivery the next day May 16, 2019. I got confirmation that that would happen. It did not occur. I do not understand the problem.


i placed three brown envelopes in the mail at Richmond Heights post office on April 6th to three elementary schools in South Euclid/Lyndhurst The envelope was weighed and the staff gave me 3 stamps. None of the schools got the envelopes that contained a letter from a local VFW and some promotional items. Someone contact me I am upset. 216 383 9149


No one answers the phone so you can ask the question before you have to drive all the way to the post office the phone never gets answered


Seems that nobody answers the phone.... as I sit here waiting for someone to answer the TENTH time I have tried to call today.

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