Valley Stream Post Office

111 S Franklin Ave, Valley Stream, NY 11580

Contact Numbers

Phone: 516-825-8739
Fax: 516-561-4145
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Hewlett
1245 Hewlett Plz
1.0 mile away

Meacham
798 Meacham Ave
1.1 miles away

Lynbrook
100 Broadway
1.1 miles away

Woodmere
132 Franklin Pl
1.2 miles away

Reviews

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Valley Stream Post Office. 111 S. Franklin Ave. I wanted to apply for a passport and the man there( with glasses, he looked Indian, in his sixties) i asked him if no one showed up for their appointment I was able to wait and get my child's passport. He looked at me with no emotion and said that I had to make an appointment. There was only one person at a window sending a package. He obviously did not want to help and be bothered with. I looked at him trying to convince him to please help me. I went to the Woodmere office and the manager there understood my frustration and was able to help get my child's passport. If the purpose of a job is serving a community and one does not like to help that person should look somewhere else.
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I have been waiting on a package since May and yall have had it at yall facility since July 6th!!! Can Y'all please send my package out????? 92612927005447000002281403 is the tracking number they gave me.
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Package has been lost or taken....can't get refund from company as it says it has reached its destination. When I call they state that they haven't received it...however...it shows that it arrived on July 10th. Frustrated
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Ive had 3 incidents in the past month. Mail lost??? Or is someone stealing it. Whatever happened it never reached its destination. I also had one letter torn open, the letter was removed and it was taped back and the empty envolpe was delivered. Dont put ANYTHING IMPORTANT in the mail because it might not getther!!!
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I asked for a package to be held and returned as I was scammed. Supervisor said sorry we can't do anything and it is out for delivery. Tried calling six times and it would go to a fax machine. I called later and couldn't help me in getting my package as it was out for delivery and not their problem. Incompetent fools are manning this Post Office and should be fired.
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These people are useless. I waited 45 minutes for a Supervisor and then no one could find her. AND No one else would help me!! Don’t use their automated service center. You will loose your money. The stamps and labels get stuck in the machine. On the day my regular delivery person is off, either no mail is delivered or it is left in a neighbor’s box.
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Who and where are the District Mgrs for this location. I WISH I CAN TEACH THE STAFF CUSTOMER SERVICE Via how to handle customer service over the phone and when a customer is in front of them. VALLEY STREAM HAS THE WORST STAFF EVER! NOT FRIENDLY, DOESNT CARE ABOUT THEIR JOBS. I WISH THE RUDE EMPLOYERS WOULD LEAVE IF THEY DONT LOVE or CARE ABOUT THE JOB!
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It'd be great if one could rely on the Valley Stream mail carriers to actually deliver the mail. Instead some of them don't even bother to deliver mail to anyone in the entire street and, when confronted about this intentional failure, their superiors dare to act insolent and claim the mail was delivered even when you know it wasn't because you were waiting on your front porch all day long and none of your neighbors got mail that day either. What are the mail carriers doing when not doing their one and only job? Are they parked outside some bar somewhere getting drunk? Stuffing their faces at Dunkin Donuts? Who the hell knows? And of course on the odd occasion these mail carriers will retaliate by throwing your mail (especially Netflix DVDs) in a puddle of water on the ground instead of in your mail box (that's after the mail carrier claimed to have delivered the mail and then later claimed there was no mail and then claimed later that he never tossed my mail in a puddle - they can't even keep their lies straight). If you want a reliable mail delivery service (or your magazine subscriptions not ripped to shreds on a regular basis), never move to Valley Stream as the local USPS is a disgrace even by the usual lowly standards of the USPS.
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