Utica Post Office

100 Pitcher St, Utica, NY 13504

Contact Numbers

Phone: 315-738-5313
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 8:00pm
Tuesday 6:00am - 8:00pm
Wednesday 6:00am - 8:00pm
Thursday 6:00am - 8:00pm
Friday 6:00am - 8:00pm
Saturday 6:00am - 8:00pm
Sunday 6:00am - 11:00am

Last Collection Times

Monday 6:00pm
Tuesday 6:00pm
Wednesday 6:00pm
Thursday 6:00pm
Friday 6:00pm
Saturday 6:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:30am - 3:30pm
Tuesday 10:30am - 3:30pm
Wednesday 10:30am - 3:30pm
Thursday 10:30am - 3:30pm
Friday 10:30am - 3:30pm
Saturday 9:00am - 1:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Sure Money
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Utica 2
100 Pitcher St
0.0 mile away

500 Seneca St
1.9 miles away

1709 Genesee St Ste 1
2.9 miles away

2 Myers Ave
3.5 miles away


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I keep getting the wrong not mine at the wrong address And somebody need to look into it that mailman who keep delivering somebody else mail at my address they need help them again seriously


I went to Pitcher Street to cancel deliveries because of a vacation from Apr 4 - May 4. I filled out the form and handed it in. But I called a friend on April 19 so see if I had a package delivered. She said my mail box was overflowing with mail. So I tried to get in touch with the post office at Pitcher St. I simply couldn't get through to them. They said I could leave a message but there was no beep to indicate when I should start talking. After a few tries, I just started talking. It still cut off after a few seconds. Previously it told me to call *611, which I did, but I got a message saying it didn't go through and I should call *611... ad infinitum. Meanwhile I want my mail delivery cancelled until my return. But there is no way to get through. I have to indicate that I am not a robot but I am communicating to robots. Very frustrating.


I’ve been waiting for my money that they said has been already sent to the post office. I haven’t been receiving my mail. It’s been going to the wrong locations and I haven’t been receiving any.


Worst post office ever!!!!! Delivered my package to the wrong house and will not answer the phone!!!!!!!! Again!!!!!


why is the mail being dropped off the mail one week around 3pm and then he see me out there waiting for my mail ..So now hes coming after 6 pm. This is wrong and I'm gonna make this go viral .cause this is bonkers..Its like since the covic stuff started clearing up the us postal service has been.Has been slacking on getting mail out ..do you need help if so put out there that your ail service needs help with delivering mail..my bills has to be paid and its the postal service that holds my checks and bank cards up sometimes i get my bills late because of the way us postal service is slacking. Something needs to change either hire more mail carriers or have the mail delivered at a certin time everyday why is it just this street..1216 gray ave..


I want to complain about a carrier that delivered mail today (8/6) to 237A Hillcrest Manor Ct. Whoever it was (male, I believe) wadded and crushed all the items in the mailbox. Not necessary! Others manage just fine. J. Houts


This is a complaint. When is somebody going to shovel the snow bank out from in front of the mailbox located at Weaver Meadows in N. Utica? I had to climb over the snow to mail some bills and I slipped and fell and hurt my hip.


im getting tired of getting my mail at 6.oopm at night you have to sit and wait in lobby because he does not bring your pk to door my address is 1216 gray ave apt 5f Utica ny 13502 I couls understand at xmas time but this is everyday no call fr it



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