Franklin Square Post Office

401 W Division St, Syracuse, NY 13218

Contact Numbers

Phone: 315-478-8849
Fax: 315-478-9632
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 5:00pm
Tuesday 6:00am - 5:00pm
Wednesday 6:00am - 5:00pm
Thursday 6:00am - 5:00pm
Friday 6:00am - 5:00pm
Saturday 6:00am - 1:00pm
Sunday Closed

Last Collection Times

Monday 6:30pm
Tuesday 6:30pm
Wednesday 6:30pm
Thursday 6:30pm
Friday 6:30pm
Saturday 6:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 2:30pm
Tuesday 9:30am - 2:30pm
Wednesday 9:30am - 2:30pm
Thursday 9:30am - 2:30pm
Friday 9:30am - 2:30pm
Saturday 9:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Federal Station
100 S Clinton St
0.4 mile away

Downtown Syracuse
444 S Salina St
0.5 mile away

Syracuse University
720 University Ave
1.2 miles away

Colvin Elmwood
2200 S Salina St
1.4 miles away


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When Matthew Allen left as our mailman, we thought we could never get a more caring and courteous person to deliver our mail. Well we were wrong , as Mike is filling his shoes well and hands us our packages, to assure us they are not stolen as we have had problems in Lyncourt in the past. Thank you for another fine mailman . 420 Berwick Rd. S. 13208


Service here is pretty spotty. Very inconsistent delivery times. The regular mail man is gold. His days off are like living in a third world country. Good luck with any valuable and critically timed packages. Delivery is often delayed or changed to an entirely different day leaving you tk wonder if the package is lost.


Horrific service!! Over the past ten years I have had mail lost, delivered to the wrong address and actually found on the street. I have their office on speed dial and nothing changes.

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