Rome Post Office

110 E Garden St, Rome, NY 13440

Contact Numbers

Phone: 315-336-1500
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:45pm
Tuesday 5:45pm
Wednesday 5:45pm
Thursday 5:45pm
Friday 5:45pm
Saturday 3:30pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 11:30am, 1:30pm - 4:30pm
Tuesday 9:30am - 11:30am, 1:30pm - 4:30pm
Wednesday 9:30am - 11:30am, 1:30pm - 4:30pm
Thursday 9:30am - 11:30am, 1:30pm - 4:30pm
Friday 9:30am - 11:30am, 1:30pm - 4:30pm
Saturday 9:30am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:30pm
Thursday 9:00am - 4:30pm
Friday 9:00am - 4:30pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Griffis AFB
306 Market St Ste 4
1.4 miles away

7638 Gifford Hill Rd
4.3 miles away

5281 State Route 233
4.4 miles away

Lee Center
5555 School St
4.4 miles away


*Comments below are not read by postal employees. Please do not post personal information.

*By clicking Submit, you agree to our Privacy Policy & Terms of Use.


I recently ordered an item off online. It shows that it was received by Rome ny post office at 2:52 am today. For some odd reason it was then sent to Camden ny post office and was received by 8:17 am. I live in Rome. I could have had my package today. I’m not sure why it was sent elsewhere instead of being delivered.


Hours listed at Rome Post Office are Saturday until 12:30. I called 5 times between 11 and 12:30 and it rang 15 times and no one picked up


This is getting RIDICULOUS...been waiting over 2 weeks for an important mail package to arrive that has to go to my bank. My mailman is usually here at 10-11 am everyday and now it's 6:30-7pm and later and BANKS ARE NOT OPEN THIS LATE!! WHAT GIVES?!? UNACCEPTABLE !!!!


Dear Sir, Hallo, I sent big parcel 31 kg from Wittmund in Germany to Rome in Italy from more 1 month ( 09.08.2021) , Reciever in Rome could not recieve it because of his holiday ... Tracking Number 5205/5777/1510 Plz i want know in which post office is my parcel ? How can i ask post office in Rome to sendback to my address in Germany ? Rgds M Satout


I recently mailed a letter to 609 Basille Ave in Rome and it was sent back stating that “No Such Street” exists. I am certain the street exists, it is between 4th St & 5th St!! I feel that this letter should’ve been delivered and I don’t believe that I should need to pay postage again on the same letter that was not delivered due to a post office error


Hi I am Cynthia DePiano and I live at 606, Beech St, Rome NY 13440. I have not received a couple of my monthly bills and other mail that I should have received by now. My neighbor at 604 Beech St is away visiting relatives and I’m wondering if my mail is mistakenly being held.


Wonderful service in locating a miss delivered package. I recieved a text that a package was delivered but could not be found apon inspecting the other mailboxes in my building. When I called they quickly checked with the delivery person and informed me it was possibly dropped in front of a door in the adjacent building (which being upstairs I hadn't checked). Quickly there found with the help of the person over the phone.


I must be at end of delivery route. Just saw carrier drive by my home and a couple more blocks before turning toward post office. Seems to be happening quite a bit. I'm sure he will bring tomarrow, maybe,. but waiting for something important. I suggest either add the end of his route or someone little quicker. No disrespect to anyone. Just saying ( :


For the past 4 days the post person has not picked up my out going mail .. There is a big RED clip on i t.. Now my bill is late and I have to pay a late charge.. this is no right ..


My name is similar to my neighbors name and I get their mail along with my own, but today beats everything, I found three packages addressed to other people addresses. I will be returning them directly to the postmaster tomorrow along with the observation that our mailman cannot read.


I have had three letters from the VA addressed properly to me which I did not receive. Can you explain? Arthur Reid, 6744 Williams Rd, Rome, NY 13440

* is not a part of, or affiliated with, the official United States Postal Service (USPS).