Remsen Post Office

10565 Steuben St, Remsen, NY 13438

Contact Numbers

Phone: 315-831-3871
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 7:00am - 5:30pm
Tuesday 7:00am - 5:30pm
Wednesday 7:00am - 5:30pm
Thursday 7:00am - 5:30pm
Friday 7:00am - 5:30pm
Saturday 7:00am - 11:00am
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 10:30am
Sunday Closed

Bulk Mail Acceptance Hours

Monday 9:00am - 12:00pm, 1:30pm - 4:00pm
Tuesday 9:00am - 12:00pm, 1:30pm - 4:00pm
Wednesday 9:00am - 12:00pm, 1:30pm - 4:00pm
Thursday 9:00am - 12:00pm, 1:30pm - 4:00pm
Friday 9:00am - 12:00pm, 1:30pm - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lot Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

209 Church St
1.7 miles away

117 Remsen Rd
1.9 miles away

7201 Main St
3.1 miles away

Alder Creek
11440 State Route 12
3.9 miles away


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I’m incredibly frustrated and furious. We overnight priority mailed a set of car keys to a vacation rental, there wasn’t a mailbox, so they were routed to the post office, which is acceptable. We went the following morning to pick them up for our drive home, and Alicia the front desk employee greeted us and said they weren’t there. We showed the tracking number for the package, which said they were available for pickup at 1:31 the day before, and she kept insisting “that doesn’t mean they were delivered, it doesn’t say delivered”. Please explain to me what ‘available for pickup’ means then. She proceeded to half heartedly pickup a few papers and shuffle things around without really looking, asked us if it was an envelope or package, insisted we couldn’t mail things to the post office, and claim she was there the day before and hadn’t received any priority packages. To be honest, the entire was in such a state of disarray that I’m not surprised she didn’t seem to want to apply the effort to actually look for our PRIORITY PACKAGE. Alicia claimed they would’ve just been returned to sender since the address had no mailbox, and we gave up and accepted we’d be making the five hour drive home without them. Two hours in, we receive a phonecall, and low and behold, the post master came in and found the keys. They were there the entire time. She was unapologetic in delivering the news, offered zero recourse, help, or any sort of customer service. When we called to complain an hour later, she claimed the post master was out for the day. Really? So we came at 11 and he wasn’t there, he comes in between then, and is already departed by the time we called back to complain at two? Interesting. Honestly, the overall lack of care, customer service, and actual incompetence could only come from a government employee. The fact that she is employed by this office and ever left unsupervised is an absolute disgrace. You should be ashamed and embarrassed by the people you employ. And the fact that you don’t even have the courtesy to then overnight the keys back for all the inconvenience? Unreal. I hope to hear back from you and get SOME level of recourse. Thank you.


Remsen NY post office. States they open at 7am for Lobby hours yet day after day after day they are never there. I have waited on days until 7:15 for someone to arrive and they still do not show up. Must be nice to make your own hours! Really inconvenient for me because I can only GET my mail at this time because they are closed by the time I get out of work!!!


same thing in Clark Mills all the time
• Replied to Guest

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