The girls at the Quogue post office were rude and offensive to me and my wife.
Not to mention Sherri was not wearing a mask! I felt very violated by her choice of words and her unprofessionalism. I pay my taxes and live in Quogue for 35 years. I shouldn’t feel belittled or timid to buy stamps or collect my mail. The other women with an accent there is ALWAYS rude! I spoke with the manager already and it has fallen on deaf ears! I’m a proud lesbian professional in the community and these two woman attacked my wife and I verbally. Then telling us to go somewhere else for my mail and stamps. Please look into this matter. We would appreciate it.
Best regards
LD
The Quogue Post office clerk named Bozenna was so incredibly rude yesterday to my sweet 15-yr-old daughter - who was only nicely asking a question about buying an envelope! — that she ran out of the post office in tears. She biked home and was so shaken up that I had to drive her to the Hampton Bays post office to mail her package.
So today I took my daughter back to the Quogue post office to pick up some Amazon packages that had arrived to us there. Bozenna yelled at my daughter to stay outside. Not even a “hey, sorry but our rules are that you must come in one at a time.” Then, when I approached the desk, she literally SCREAMED at me at the TOP of her lungs for “having too many packages here!!” And for not coming frequently enough to get my mail. I explained that every time I drove by this week, the line was long and I couldn’t wait so it had been a few days. And that we also live in NYC so sometimes 5 days go by without the opportunity to get our mail. I offered to her to come back early one morning when it was less busy. I asked what the protocol was, did she have any advice or was there anything I could do to offset the package and mail buildup. I asked her calmly to please stop yelling and reprimanding me. She screamed and yelled that there was NO GOOD TIME to return and then she refused to give me the rest of our packages. She said they would all be returned! She yelled that she did not have the time to retrieve them, and that I had RUINED HER DAY. She screamed “There is always one person who ruins my day - today this is you!” I then reminded her that I pay taxes in Quogue and therefore contribute to her salary. She then threw my mail into the air and it fell on the floor behind her. The people on line outside heard this woman screaming at me. When I left, literally ever person on line said something like, “ahh, you got the mean one!” With knowing nods. My daughter was absolutely shaken.
This woman Bozenna is truly unhinged and should be fired or at the very least put on medical leave for her to get counseling. Quogue is a friendly, small family village with good family values. This woman has a reputation in town for being extremely rude and harassing to people who must come in to retrieve our packages and mail. Quogue is a hamlet and all mail is delivered to this little post office instead of to our homes. So we all must come in to the post office regularly and it is a place for people to say hellos and be friendly, where kids can ride their bikes to pickup family mail. Why can’t this clerk Bozenna be minimally courteous? How is it possible that she even has this job in our small friendly town??!! I am sure there are many other wonderful friendly people who would love this job and enjoy the town meet-and-greet environment of a small village post office.
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