Times Square Post Office

340 W 42nd St Fl 2, New York, NY 10036

Contact Numbers

Phone: 212-502-0424
Fax: 212-502-0458
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:00am - 5:30pm
Tuesday 6:00am - 5:30pm
Wednesday 6:00am - 5:30pm
Thursday 6:00am - 5:30pm
Friday 6:00am - 5:30pm
Saturday 6:00am - 2:00pm
Sunday Closed

Last Collection Times

Monday 5:30pm
Tuesday 5:30pm
Wednesday 5:30pm
Thursday 5:30pm
Friday 5:30pm
Saturday 2:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Duck Stamps
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Rcu Annex
340 W 42nd St Fl 3
0.0 mile away

223 W 38th St
0.2 mile away

James a Farley
421 8th Ave
0.3 mile away

Radio City
322 W 52nd St
0.3 mile away


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I've used this Post Office for 30+ Years with varying degrees of helpfulness but the employees have always helped. I haven't been treated rudely. Ive seen rude, self centered, tyrannical & bizarre customers among the rest... Perhaps some who've commented are simply projecting what they are and know. Personally I've been clueless regarding certified letter tags and how to use them. I've gotten a "look" once or twice followed by help from them. Always. What I've noticed that is that they've always been understaffed. If you can't be 2 places at once and one of those places is at a phone... You can't blame the employee. Poop rolls downhill. Look uphill if you're looking for an "Ass". (A Jackass.)


I ordered a pair of shoes from foot locker, which was sent through USPS in NY to come to my address in New Jersey, I got a notification saying is was delivered to my address I go and check and. Nothing. So I hit track my package and all it says it delivered New York, NY 10036. I’ve been trying to get ahold of USPS for two days now and no answer back this is disappointing and Ridiculous. I’m just going to contact Better business bureau At this point none of you have helped me or even answered the phone.


First, I was given the wrong number by the usps main phone line, and now, my call won't even go through to the number listed here. reallly helpful


Why bother having a phone if you're not going to answer them.


This post office customers service is the worst. They dont even answer the phone. I have been calling for over 20 mins and the phone just rings and rings smh. No wonder they are going out of business. Plus, most of the workers I actually have spoken to have a very nasty disposition and are rude to the customers.

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