Monticello Post Office

486 Broadway, Monticello, NY 12701

Contact Numbers

Phone: 845-794-7498
Fax: 845-794-2561
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 6:30am - 5:00pm
Tuesday 6:30am - 5:00pm
Wednesday 6:30am - 5:00pm
Thursday 6:30am - 5:00pm
Friday 6:30am - 5:00pm
Saturday 6:30am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:30am - 3:30pm
Tuesday 10:30am - 3:30pm
Wednesday 10:30am - 3:30pm
Thursday 10:30am - 3:30pm
Friday 10:30am - 3:30pm
Saturday 10:00am - 3:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Kiamesha Lake
4668 State Route 42
1.5 miles away

558 Thompson Rd
2.6 miles away

798 Old Route 17
2.6 miles away

South Fallsburg
25 Railroad Plz
3.2 miles away


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Today 10/13/2022 I went out to the porch - in the rain - to pick up a package that was left out in the rain...not only in the rain but right on the top of the steps under the edge of the roof line, directly under the water pouring down on top of the package. The cardboard box was soaking wet..thank heaven the contents were in their individual plastic wrappings but all the paperwork was soaked. Could and should have at least put it on the porch near the front door where it was much drier. After taking the time to walk up to the porch steps, pushing the 2 lb package back a few inches would have at least kept it drier that leaving it directly under the water coming down the eaves. Almost feels as though it was done deliberately to cause damage. Sorry if you feel put upon to do your job. Called the post office twice and phone rang for 3-4 minutes at least with no answer. Will be calling the seller of the contents to let the know the "care" that was taken to deliver their products. I guess this is better than leaving it on the ground outside the garage as has happened so many times in the past.


Having an issue with my mail being put in my neighbors mailbox. And I cannot get an answer at Monticello post office. No one answered the phone. Wtf


They never ever ever answer the phone! I have auto redialed for hours-they let is run until it disconnected from their end. It is extremely frustrating. I use the postal service before Fedex/UPS because of the personal interaction/relationship/ trust? I am seriously reconsidering my choices. This happens all the time! Ridiculous!


Tried calling, rang for two-three minutes before anyone picked up the phone. Asked to pick up my package that did not make the mail truck, was told I couldnt because they dont have the "man power" to go through every package because they deal with thousands of residents. Asked to speak with someone higher up, he stated he was the manager there and was very rude when I just need to pick up a package thats needed ASAP.


Wondering if mail will be delivered today 2/3/21. No mail past 2 days. Tried to call, rang 18ntimes and disconnected.


Package said delivered in or at mailbox but I was outside at that time and it was never delivered.


Monticello NY.... gave my package away and now they claim they can’t do anything about it! Even though it was there fault and the manager agreed it was there fault!! They should be held responsible for there actions and reimburse me my money!! Terrible customer service


we recently had a new mail box installed which was sorely needed. The problem is that the opening is not large enough to take 9x12 envelopes or bigger or extra postage regular envelopes




I tried to ask a question and they rudely hung up on me. I think that says enough about this post office.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).