Rude and unhelpful. Called to ask why mail wasn’t being received since the snowstorm. Person stated that I should clear my mailbox then hung up. My mailbox in timberridge has been cleared since the storm. No mail delivery since then.
same issue for me, no mail delivery at least two weeks
• Replied to Eve Salinas
Package box key was put into wrong mailbox:. A package box key was left in my mailbox. The key did not fit any package boxes but for one- I opened the box to find packages addressed to 3 Marigold Dr Highland Mills, NY.-Roxana S. My address is 37 Lakeside Dr. Highland Mills, NY. Since I could not re-lock the box, I located 3 Marigold Dr. in my development and hand delivered the two (2) packages to rightful owner. Needless to say, the recipient for these packages were sent a delivered e-mail notice. "To whom".
Postal substitute postman/employee mistake. Wrong address and wrong name. Prescription medicine sitting for days in wrong mailbox. Owner of the incorrect mailbox did not check his mailbox since Sep 9 Saturday. Today Sept 12 at 7:00 pm he found my VA prescription in HIS mailbox and gave to me. Postal emloyee much earlier claimed she checked all mailboxes on site and said my package was not in any of the other mailboxes. NOT TRUE. My package WAS in someone elses box. BAD SERVICE.
I want to preface this e-mail by saying that the employees at this facility are the very best, very courteous, knowledgeable and efficient as can be expected and more so. The problem is not with them but the outside appearance of this facility, to wit: the parking area.Garbage everywhere,overgrown trees and shrubs, a Handicap Parking sign almost invisible and the fence that has been falling down for years. These conditions definitely take away from the beauty of the community and need to be addressed . Please do something about this before it gets worse, if that is possible.
Everyone at the post office is so helpful and extremely friendly. I love making my rounds and seeing them, it always puts me in a great mood. Thank you for creating such a friendly and strong environment within our town!