Amherst Post Office

5500 N Bailey Ave, Buffalo, NY 14226

Contact Numbers

Phone: 716-831-8651
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 12:00pm
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

244 Highland Pkwy
1.8 miles away

2655 Millersport Hwy
2.3 miles away

Central Park
170 Manhattan Ave
2.4 miles away

3014 Delaware Ave
2.5 miles away


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Just a "Shout Out" and a "High 5" to our Mail Carrier *** Kim !*** She went over and above at certain risk today, accessing a potentially dangerous General Apartment Complex Mail Stop, covered and buried in a lot of frozen Snow. Obviously risking herself for us ALL to receive our Mail! She plowed through it regardless! There was much un shoveled / plowed snow, couldn't even see the Curbs. But not a "couple of Flakes of Snow" was going to prevent her from Delivering...and she did! (In Amherst here we had a good, solid Foot of snow, ice, you name it. But Ms Kim delivers. For the fine USPS and for us, and our mailboxes! We all think she's great , always going the Extra Mile. Thankyou to you all, but especially to Kim!


I don't understand why my residental mail is arriving at 5:30 daily for the past 3 weeks. It used to arrive around noon for 20 years.???


Eat poop. Get over it chump. How bout that?
• Replied to Mail delivered late daily


This post office (Amherst, NY) has the worst customer service I have ever experienced. By the far the worst in Buffalo, NY if not, worst in the country.


I work on Sweet Home Road and the young man and woman who deliver my mail were seen by the mail truck smoking what seemed to be marijuana, when the man came into the office it was a horrific smell. I did ask both for there names and they said Jordan and Taylor and then got into there trucks and pulled off by Favorites Pizzeria.


I was supposed to have mail delivery and package delivery. I got the mail delivery and he said he would be back with the package delivery, which he did not do. On Amazon website it said that the package was delivered.


I guess it would be to much to ask that a government service like the post office answer the phone after 830 when they open to take a call. They can pick up the phone and hang it up but not say hello, such great customer service, thanks for taking my tax dollars and wasting it ,


Called several times and it just rings and rings. Does no one answer the phone here?


No one answers this phone number. How am I supposed to get helped?

* is not a part of, or affiliated with, the official United States Postal Service (USPS).