Kingsbridge Post Office

NOTICE: The Postal Service is an essential government service, and will remain open wherever possible.

5517 Broadway, Bronx, NY 10463

Contact Numbers

Phone: 718-549-6962
Fax: 718-601-0424
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 8:00am - 7:00pm
Tuesday 8:00am - 7:00pm
Wednesday 8:00am - 7:00pm
Thursday 8:00am - 7:00pm
Friday 8:00am - 7:00pm
Saturday 9:00am - 4:00pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 4:00pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 3:00pm
Tuesday 10:00am - 3:00pm
Wednesday 10:00am - 3:00pm
Thursday 10:00am - 3:00pm
Friday 10:00am - 3:00pm
Saturday 10:00am - 1:00pm
Sunday Closed

Routine processing has resumed. Please see State Department Response to COVID-19 webpage for more information.
  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 8:00am - 3:00pm
Tuesday 8:00am - 3:00pm
Wednesday 8:00am - 3:00pm
Thursday 8:00am - 3:00pm
Friday 8:00am - 3:00pm
Saturday 8:00am - 3:00pm
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Street Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Fieldston
444 W 238th St
0.4 mile away

Spuyten Duyvil
562 Kappock St
0.4 mile away

Jerome Station
2549 Jerome Ave
0.6 mile away

Inwood
90 Vermilyea Ave
0.8 mile away

Reviews

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I'm expecting something important and for 2 days I haven't received any mail. I thought you were supposed to deliver in any type of weather conditions. I guess I was wrong. Where is my mail.
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Absolutely horrid. I still am amazed At the fact that my first experience with this post office was so awful. These people at this location are so unhelpful and rude! Today i went in to do a change of address since I’m new to the area, and the attitude on my attendant was so uncalled for ! Then when i asked to speak to the manager, she was even worse. I just ended up leaving and not handling my business i was so frustrated. Someone who equally felt the same as me as we were walking out whispered to me and said “I see why my that nice young girl who use to greet folks at the door was fired/left: she wasn’t a mean miserable worker like the rest of these people. Trust me, you’re not the only one who dislikes this post office”. I was in shock. I can’t believe i moved from Yonkers (which has horrible USPS as well), to THIS. I guess I’ll try again another day. But for now, this place really needs a makeover and a whole new set of staff!
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The service is horrible the mail is placed in any mail box the packages get lost and ive called to speak to a representative and have been left on hold of over an hour then disconnected. The service is this post office is very bad
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The last time I received mail was april 3 and it was about 5 days before that. I know I have mail because I am registered with Informed Delivery and know what is suppose to come each day. I know Post Office is short on staff but this is ridiculous and probably verging on illegal. Is anyone in charge at the Kingsbridge branch and when will we get our mail...it's private property and being held back. Please at least address this issue and let people know what is going on and when we will get our mail. Where is the mail
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I haven't gotten mail for the past 3 weeks my 3 pay checks I didn't get so what I'm suppose to do because you are scared to do your job every last one of you should ne fired....
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They expect to resume servivice wednesday april 7
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I'll tell you what is going on. Last time we received mail was 3/17. On Wednesday morning I called the office and Mgr., told me they have 43 couriers and all refusing to work for fear of the corona. I asked can I pick up the mail. No. Because they have no sorters. i called the usps complaint office and made complaint. They are no excused from working unless they are sick. I got a complaint number and told to call the USPS consumer affairs office. They were no help, but was told if I did not hear from post office in 3 days to call complaint office again and give complaint number. FILE A COMPLAINT! https://www.uspsinfo.com/post-office-complaints/ AND the USPS consumer affairs office number is 212-330-3667. Fed Ex and UPS are still making deliveries. They can wear a mask or even wrap there face up with a scarf if they so scared like many are doing.
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I know that the local post office is not running but I would like to know when it will be up and running. I called the local post office and of course they did not answer. Then I literally called up the national post office and they said that they'd have the local post office call me on the day when they are up and running to let me know that they are up and running. 🤦🤦🤦
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Where does my mail end up? It hasn't been delivered yet this week.
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No one in this area has gotten their mail so far this week. It’s unclear when operations will be back up.
• Replied to Kenbaro

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No mail going on 3 days now. Last delivery Friday 3/27. Would appreciate an explanation. Expecting some important mail.
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we have not recieved any mail, no information or why. this post office is unprofessional. never answer the phone and the workers are rude
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Long period of time many letters with my financial and personal information never came or was delivered to me by my neighbors in open anvelopes,sometimes this documents I found on the floor in foyer.My complains to main USPS office stay unresponsive.That is the CRIME!!!
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Calling for hours no answer
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You can't talk to these people. You are nice to them and they come back screaming and yelling. They are very rude, ignorant.
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I am a resident of the bronx and two months ago I see that my important letters are not appearing in my mail box my dad sent me from Miami a letter with money and never came, my aunt also sent me 3 gift car for my children and never I arrived and asked for a new Chase card and it never arrived. I think that the people who have working are taking the letters, because the letters impártate I never receive it, I am going to denounce to open an investigation to that post Office.
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I ordered a package from amazon which was supposed to be delivered on the 19th of August. the package was not delivered and when I checked on amamzon I was told that my mailbox was full which was a lie because it was empty and on top of that I was not even left a pink slip in the box. I then went to the post office close to my house ( Kingsbridge ) where I was told by staff that they can not find my package and he requested my contact information indicating that he will enquire about it to his supervisor and will reach out to me which never happen. because it is a amazon package I called the supervisor today who was very rude, immature and disrespectful. from the tone of her voice I know she is a ANGRY BLACK WOMAN, with no morals for her job. she did not allow me to even speak before getting all agitated on the phone saying she not looking for any package because its amazon sunday which my package is from amazon. i paid USPS to deliver my package and did not appreciate how i was spoken to by that supervisor because without us customers, she has no job. hope that supervisor gets replaced fast
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This is the worst Post Office ever. They lost my package two times and when called they never have any update and keep on telling whatever is wriiten on the update page. We can read ourselves too. If you are just reading whatever is written on USPS tracking website and don’t have any update on the package why are you guys even working there? No patience for customers. Just want to hang up as soon as possible and are always rude.
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Why do you even bother listing a phone number? No one picks up! It just rings and rings....
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They aren't answering their phone!!! And now just got disconnected!!!! Important I find out what is going on with my package. FRUSTRATING is an understatement!
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Yet another disappointed customer. It's not here. It 's in transit. I don't have that information. There is no one you can call. We don't know when the package will be delivered.This post office has lost 4 pieces of mail of mine in the last 6 months. The personnel are almost uniformly rude. Honestly, I have no idea why the post office is going broke.
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I bought a few things from eBay and somehow I received part of the order but the other part the mailed person delivered in the wrong apartment. I have been trying to get this issue fix since 11/7/2014. Called the post office many times and no help, went there spoke with a supervisor who direct me to call the morning supervisor who sounded very nice over the phone. Told me she was going to investigate the matter and call me right back but I'm still waiting for that phone call. I've been calling her but is either call in an hour to she is not in. I'm upset because they are not responsible at all and this I lost the money I spent and keep waisting my time.
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This is the worst post office. Every time I go there I have to wait too long in the line. The employee are very slow. Today Saturday August 23th around 12:30pm I was there to pick up some packet of my husband and I was waiting in the line for some minute nobody come and I knock the window and say hello and a black lady very rude came in a really bad attitude. I passed the ticket and my husband ID and she told me that she can't give me the packet because it was not signed. I told her listen I come all the time here and they give me the packets with out him sign it. I don't know Maybe she was mad Bc she has to work on Saturday or don't know but please the customers pay for the service don't try us like animal. For real This lady should not be working for customer service.
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Out of all fairness, my regular mail carrier is 100% perfect and polite, and does NOT return our mail to the post office unless there is NO OTHER ALTERNATIVE.
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A substitute carrier who I have dealt with when my regular carier has taken my domestic partner's coumadin back to the post office just for complaining. This substitute carrier has a loud, vulgar offencive mouth and has been abusive to other tenants who are elderly in my apartment building. She is dangerous and should be fired for the safety of it's customers. She is BAD MEDICINE!!!
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Let me rephrase that: My regular carrier does her BEST to get us our mail. This substitute with the loud mouth returns my domestic partner's medication to be vendictive. I think this substitute is out of her mind.
• Replied to Joseph Thompson

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Worst post office ever!!!
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Bad noise from trucks ..I live right behind this post office where they signed I contract to park the trucks at. 5 6 7 8 9 am they rev there engines 15 feet away from my property. .. What a disturbance. Now they have an air conditioner problem .which makes more noise then the trucks .its been going on for weeks now .we call the d.e.p. and they come out here just to tell us it's a federal problem they cant do nothing.we speak to postal workers and they say that we are waiting for the repairman ..what a loud of crap ..no sleep .its Sunday morning today and I'm up because of the air conditioner .even though the post office is closed.this has got to be the worst post office in nyc
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This post office sucks, they are really rude, disorganized, and they show no consideration towards a paying patron. All they had to do was re-deliver a package to my place of employment and they could not get it right. When I called to speak to a supervisor, the clerk had an attitude and put me on hold for about two hours. This is ABSURD.
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Such a shame what has happened to the post office..this branch in the past offered stellar service 15-25years ago- recently with budget cuts this branch has turned into the most disgusting displeasurable place to go. This branch is fraught with rude, unknowledgeable nonempathic employees but in their defence, they are overworked with no overtime offers..quite a mess- the whole US postal system is really horrible
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This post office is the worst . Lines go forever and employees have a nasty attitude . Work performance is at the lowest level, manager of the branch doesn't address her employees regarding complaints done to her directly . I hope someone will really replace the whole team there .
• Replied to rick

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This post office really dropped the ball regarding packages mailed through them during the holidays, blaming it all on hurricane Sandy. I don't imagine an entire truck load of packages came up missing during that mess, and they should be held responsible for them, especially the insured packages. It's my understanding that they aren't being responsible regarding lost packages and aren't cooperating with the people that do business through that post office. It makes me wonder about their trustworthiness. I hope my friend and her family and friends are no longer doing business at this particular post office. Something just isn't right there... Just saying.
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This post office is the worst . Lines go forever and employees have a nasty attitude . Work performance is at the lowest level, manager of the branch doesn't address her employees regarding complaints done to her directly . I hope someone will really replace the whole team there .
• Replied to Victoria


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