Alexandria Bay Post Office

15 Bethune St, Alexandria Bay, NY 13607

Contact Numbers

Phone: 315-482-9521
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 7:00am - 5:30pm
Tuesday 7:00am - 5:30pm
Wednesday 7:00am - 5:30pm
Thursday 7:00am - 5:30pm
Friday 7:00am - 5:30pm
Saturday 7:00am - 12:30pm
Sunday Closed

Last Collection Times

Monday 4:45pm
Tuesday 4:45pm
Wednesday 4:45pm
Thursday 4:45pm
Friday 4:45pm
Saturday 12:00pm
Sunday Closed

Passport Appointment Hours*

Monday 9:30am - 11:30am, 12:30pm - 3:30pm
Tuesday 9:30am - 11:30am, 12:30pm - 3:30pm
Wednesday 9:30am - 11:30am, 12:30pm - 3:30pm
Thursday 9:30am - 11:30am, 12:30pm - 3:30pm
Friday 9:30am - 11:30am, 12:30pm - 3:30pm
Saturday 9:00am - 11:00am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 10:30am - 11:30am, 12:30pm - 2:00pm
Tuesday 10:30am - 11:30am, 12:30pm - 2:00pm
Wednesday 10:30am - 11:30am, 12:30pm - 2:00pm
Thursday 10:30am - 11:30am, 12:30pm - 2:00pm
Friday 10:30am - 11:30am, 12:30pm - 2:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

44392 County Route 191
3.1 miles away

Fishers Landing
18064 Reeds Point Rd
4.3 miles away

43711 State Route 37
4.9 miles away

16498 Grenell Is
5.3 miles away


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I thought everyone should know these times are not correct. Window Service closes at 4:30 But Lobby hours (PO Box availability) remain open until 5:15.


I needed to mail Christmas packages, I checked your website and saw that you are open til 5pm. I left work early to arrive at 4:30, not knowing if it would be a busy time for the season. I could see staff person at desk, took my 3 packages from the car, and went into the lobby to find the second door locked and the person no longer at the desk. Thinking they were coming back, I waited and knocked intermittently, than yelled hello, thinking maybe they did not hear the knock, although I could hear someone in the back moving around. After 10 minutes, she yelled out " were closed" Iredponded, the website listed 5p to which she responded it has been 4:30 for four months now. I replied , your site says 5 and I left work early to get here. "We're closed" was the response. I can't tell you how disheartening this was! This is a small community post office with no effort made for customer service, and during the holiday season. When I returned to my car, she had already returned to the front desk. It may have taken her all of 5 minutes to take my packages,. Very rude treatment, inconsiderate considering the hours posted online. You definitely need some customer service training there!


Why is it in Massena N.Y. are the rural carriers able to come into work at 7am but sign in for eight and to top it all off one of them is the union rep for the area there’s only two that are doing this out of the three isn’t that like cooking the books I do believe that’s no a legal thing to be doing especially when Tina is the union rep or does she get special care because of her being the rep but the rest that all around can’t come to work until there set time and then she’s trying to get rca to work her sisters route witch is a highway contract route and that’s wrong to

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