Alden Post Office

13127 Broadway St, Alden, NY 14004

Contact Numbers

Phone: 716-937-6020
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours

Lobby Hours
PO Box Access Available

Monday 24 hours
Tuesday 24 hours
Wednesday 24 hours
Thursday 24 hours
Friday 24 hours
Saturday 24 hours
Sunday 24 hours

Last Collection Times

Monday 4:30pm
Tuesday 4:30pm
Wednesday 4:30pm
Thursday 4:30pm
Friday 4:30pm
Saturday 3:15pm
Sunday Closed

Passport Appointment Hours*

Monday 10:00am - 12:45pm, 1:45pm - 3:30pm
Tuesday 10:00am - 12:45pm, 1:45pm - 3:30pm
Wednesday 10:00am - 12:45pm, 1:45pm - 3:30pm
Thursday 10:00am - 12:45pm, 1:45pm - 3:30pm
Friday 10:00am - 12:45pm, 1:45pm - 3:30pm
Saturday 9:00am - 11:30am
Sunday Closed

  • Visit our Passport FAQ page for a complete overview of what to bring, what you need to know, and how long it will take.
  • You will need two forms of Identification with copies.
  • A passport quality photo. Available at location.
  • The appropriate application form printed and filled out, and the required fee for applying or renewing.
  • You can find up to date costs, information, and forms at the State Departments Travel Site

*An appointment is required to apply for or renew US Passports. Please Call or schedule online.

Bulk Mail Acceptance Hours

Monday 9:00am - 3:00pm
Tuesday 9:00am - 3:00pm
Wednesday 9:00am - 3:00pm
Thursday 9:00am - 3:00pm
Friday 9:00am - 3:00pm
Saturday Closed
Sunday Closed

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Duck Stamps
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Passport Acceptance
  • Passport Photo
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Lot Parking
  • Passport Appointment Hours

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

1800 Two Rod Rd
3.3 miles away

7 W Main St
4.4 miles away

Darien Center
1402 Broadway
4.5 miles away

118 Main St
4.9 miles away


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I went to pick up my mail because the plow knocked over my mail box. I was very nice and someone behind the counter was very mean “ why isn’t the mail box back up it’s soft enough outside, you need to stop coming in because your pulling my front end person get it fixed sooner” I normally go in and everyone is so nice but the grinch came out of hibernation today. I understand we’re all short staffed but you don’t have to be so rude.


So I pay extra for amazon prime... for what? My tracking info Yo say out for delivery at 7:10am then a mail truck pulls up in front of my house... then drives off. Then at 1:39 o get an update that there was a problem With my delivery? Tracking says front door/driveway was not accessible!!!! What a huge lie. I was getting ready to go out to meet them so they didn’t have to walk all the way up To my house!!! Ridiculous.......


Would like to express our sincere gratitude for the service provided by Nancy. We do not know her last name. Over the years she is always mindful of leaving packages if we are not home She places them in our vehicle here, in a secure cooler, or back porch. She always goes above and beyond for us, as I am sure for all patrons on her route I hope with a potential retirement for Nancy we are blessed with someone equally Nancy. I do hope this message is conveyed to Nancy as she is a gem to the USPS, and we are truly grateful for her service.


Why is my mail time different everyday...and no mail one day when I know my regular item is to be delivered on Monday every Monday for 3 years now and it’s not lately what changed terrible service least 5 months.. answer your phone in Alden. Not tellin me that line busy for 5 hours. If so get off phone delivery mail


I really like our local post office on Broadway in Alden. Everyone there is very friendly and helpful. The mail carriers are great too. Very nice to deal with. They have great customer service skills.


Im still missing a package. Why wasn't this at my home on saturday.

* is not a part of, or affiliated with, the official United States Postal Service (USPS).