Paterson Post Office

194 Ward St, Paterson, NJ 07510

Contact Numbers

Phone: 973-977-4611
Fax: 973-977-4622
TTY: 877-889-2457
Toll-Free: 1-800-Ask-USPS® (275-8777)

Retail Hours







Lobby Hours
PO Box Access Available

Monday 7:00am - 6:00pm
Tuesday 7:00am - 6:00pm
Wednesday 7:00am - 6:00pm
Thursday 7:00am - 6:00pm
Friday 7:00am - 6:00pm
Saturday 7:00am - 1:30pm
Sunday Closed

Last Collection Times

Monday 5:00pm
Tuesday 5:00pm
Wednesday 5:00pm
Thursday 5:00pm
Friday 5:00pm
Saturday 5:00pm
Sunday Closed

Bulk Mail Acceptance Hours

Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday Closed
Sunday Closed

*This facility does not process US Passports applications or renewals. Check nearby locations below.

  • Bulk Mail Acceptance
  • Bulk Mail Account Balance
  • Bulk Mail New Permit
  • Burial Flags
  • Business Line
  • Business Reply Mail Account Balance
  • Business Reply Mail New Permit
  • General Delivery
  • Money Orders (Domestic)
  • Money Orders (Inquiry)
  • Money Orders (International)
  • Packaged Stamps
  • Philatelic Services
  • Pickup Accountable Mail
  • Pickup Hold Mail
  • PO Box Online
  • Lobby has Copier
  • Street Parking

Visit our Links Page for Holiday Schedule, Change of Address, Hold Mail/Stop Delivery, PO Box rentals and fees, and Available Jobs.

*Please call to verify information. Is anything incorrect? Let us know here

Nearby Post Offices:

Park
497 21st Ave
0.7 mile away

South Paterson
958 Main St Ste 1
0.8 mile away

Haledon
400 Haledon Ave
1.1 miles away

Hawthorne
226 Diamond Bridge Ave
1.5 miles away

Reviews

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this location does not answer their phones, no matter which option you click.
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I have not gotten my mail in over 3 wks. Where is my mail? This is unexceptable.This is ridiculous. I'm very angry.
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where is mail ????? i never get it ????
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I haven't gotten any mail for my whole building since the first week of Sept - it is now the first week of OCT. 4.5 weeks of NO MAIL. How is this possible? I filled out an incident report online at the USPS, 2nd week of sept and still no follow-up! I am only able to get an automated recording that says for my postal code area (this is us, Paterson) mail is only being delivered either once a week or after every three business days! Imagine, being in a major metro area and not getting the mail every day. What were those so-called perks about being in an urban environment as opposed to rural? Well, with service like this, the job market being as crappy as it is, the rent being as high as it is (with coffin-sized units) - we might as well be living in some cow-town where your have your nearest neighbor 2 miles away. Mail being delivered every week or after every 3rd business day! Since 2020! Except, in my case, its not. No mail since the 1st week of sept. Not for me, not for my whole building. Just wow. All the services that use USPS mail (the DMV, the courts, the banks, etc) for time-sensitive documents, and you're just straight outta luck. All because we're in Paterson. "Up and coming" *wink*wink* paterson.
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Unbreakable Useless a simple question you can't answer on-line. Does the Ward St Pateron P.O. have handycay access? All I can get is a selection of music to listen to for 20 minutes without an answer. The U.S.P.S. should be closed down for it's incompetence.
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I went to the post office today, To help my mother re-open her box. Not only were the postal workers rude. They would not accept my mother's two forms of ID, A passport and a driver's license as proof of identity. To re-open her box. I would like to speak to the postmaster. I will continue to complain until the Pasterson post office fixes itself.
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I changed my address multiple times they still keep delivering my mail to my old address I don't understand what's the problem!
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STOP LEAVING OUR GATE WIDE OPEN. IF YOU OPEN A LATCHED GATE TO DELIVER THE MAIL, RELATCH IT ON YOUR WAY OUT!!! I know you think in this neighborhood people don't have respect for their own property but we do. I also have a dog that can get out if you continue to leave our gate wide open. Its extremely disrespectful and needs to stop.
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I have a delivery exception on all my packages not to be left at front porch. Despite my many reminders of this they still insist on leaving packages on front porch only to be stolen in as fast as I receive notice package has been delivered I immediately run down your front and package is gone not there either never delivered or delivered and stolen. This is the case a package that I was expecting I notified was there at the front door today ran down and it was gone nothing there no package left at front porch 9261290261786311887771 tracking #
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Hello, a month age I send documents and lose my recibe with the tracking.I need you help please
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THERE IS SOMEONE SCAMING PEOPLE FROM THIS ADRESS 411 EAST 24TH STREET PATERSON , NJ 07514 I WORK AT ACE PACK MAIL STATION AND WE HAD A LADY SENDING CASH TO THIS ADRESS SAYING THAT HSE WON THE PUBLISHERS CLEARING HOUSE , I HAVE ALREADY CONTACTED THE POLICE IN THAT AREA TO COMPLAIN.
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ASK 3 5 TABLE STAR BUCKS PATERSON PLEASE MAKE SHURE WHITE OFFICE STREET POSTAL WORKER BLACK STEAL SMELL PATERSON NEVER BLACK WORKER DEAD PATERSON WHITE 1800 1% GEORGEA WE WHITE HEALTHY HAPPY DONE
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I will be making a police report about my mail because it been 3 long weeks and I haven’t received my social Security card birth typic it that my father send me on the 19 of last month and it was send from there to pa and still nothing .. someone is sterling people mail
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Great apartment , close to Post office secure building and parking lot. Heat and hot weather included $1500 Please call Naama Manahan at Russo Real Estate 201 655 2316 Freshly painted and new carpet , spacious 2 bedroom apartment in secured complex, just a few blocks to public transportation and shopping. Newly glazed bathtub and great kitchen with plenty of cabinets. Big closets and a lot of storage space. Laundry in basement and one secured parking spot. All applicants are required to submit a rental application, show income two times rent, authorize a credit, and background check and pay a $50 application fee. Rent includes heat and hot water !!!!!! Please click the link below for the listing
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I would like to know what time do the mail man come n Madison Avenue Paterson
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I live on ellison st between east18 and Rosa park.we don’t receive mail everyday may three times week.i see The mailman down street from me deliver mail everyday on Ellison street.why is that,not fair at all.
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WHERES MY MAIL? LITTLE FALLS ALLOYS, INC 189 CALDWELL AVE PATERSON NJ 07501
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I recently received an important piece of mail on 7/14/2020 that had been placed on top of the common area mailbox. The letter containing a credit card had been opened. I am baffled why I constantly receive "Junk mail" inside of my mailbox, but sensitive documents are placed outside of my box where everyone has access to them. Consequently my mail was opened and I had to cancel the card before anyone was able to commit any type of fraudulent activities using this card. I would like this mail carrier to reprimanded. I could be a senior citizen waiting for my monthly social security check which I depend on. Please rectify this issue ASAP. Thank you.
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Totowa post office manager very unprofessional.Emilio such a terrible manager talks like he has no manners and no respect for the coustmers.It took this man 6 months to get pack to me after leaving several complaints in the post office.Still has not fixed my problem.
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I am a resident at 779 11th Ave it is a constant issue of the mail carrier leaving the mail in the lobby where anyone can get get too or mail from one building is left in another building the buildings are properly mark we ask the the mail is placed in the mail boxes of the individuals
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We have not received mail at church - 494 Madison Ave, Paterson, NJ 07514 since Sunday, April 19, 2020. We checked with 4 neighbors and they have not received it since then either. Thomas J. Henion 4-27-20
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I have not received my mail for over 2 weeks on 9th Ave the mail skips our block and goes back to her car and leave us without mail she goes to the block before me even my packages I called customer care for the past 2 weeks after a 4 hours wait and all they tell me they going to refer a complain to the supervisor also send email complain and still nothing has been done . Paterson really sucks . They also gave me a local number to call post office directly 973-977-4729 and it’s out of service. This really sucks !
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Haven't received mail in over a week. Church St.
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I live on 82 Nagle St. I haven’t received any mail and one week today is Monday I haven’t received any mail for one week 82 Nagle St., Paterson, NJ
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The mail carrier needs to look at the names of people's names before putting the mail in the mailboxes, numerous times the mail has been put in the wrong mailboxes.
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Mail delivery sucks I don’t get mail till like 1:30 or later
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People need to know: -Carrier told me that Paterson PO DOES NOT HAVE THE PERSONNEL NEEDED TO DELIVER HEAVY OR BULKY PACKAGES. INSTEAD they simply leave notices without making an actual attempt to deliver. Carrier told me they have a large collection of all kinds of large objects waiting to be picked up. -MAIN USPS told me to COMPLAIN TO NJ CONSUMER AFFAIRS, who have authority over the postal service.
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I got a text saying my. Parcel was delivered and it wasn't. I have the tracking number also. Its9400136895236353547342
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Ladrones me han robado incontables veces habiendo cámaras en mi casa no dejan los pedidos ladrones y lo peor es que uno no tiene a quien quejarse porque ni el tel responden ladrones
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This place is terrible. The driver who delivered my package to my home scanned it as delivered and then left with it. Because he scanned it as delivered when he was in my house the post office claims its nothing they can do since it shows as delivered. All a scam
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This is by far the worst post office EVER!!!! They don't answer the phone and have lost my mail several times including 2 day priority mail that is a big package. they say its just misplaced but its been a week and still cant find it... What is the next step at making a formal complaint???? You just don't loose a big package either you delivered it to wrong address or someone took it home for themselves...
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Package may be sitting in PO. Paterson PO DOES NOT have personnel or equipment to deliver large or heavy packages. Please complain to consumer affairs. PLEASE complain to NJ Consumer Affairs. They have authority over PO. There is also the huge widespread problem of packages being stolen by Paterson employees, which is another possibility. PLEASE complain to the companies that are shipping your packages. Please urge them to use UPS or Fedex instead of USPS. If USPS loses business maybe they'll take the Paterson problem seriously.
• Replied to megan madara

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No help at all, they dont answer the phone, they got parcels from january that dont sent out notices for, its going down hill, last i talked to an a hole name justin, he was no help and seem racist over the phone
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Tried calling the phone number for the main office 973-977-4729 and the phone rings and rings with no answer. I had to go in person instead. While waiting in the line, two other people had the same complaint. What a shame after all the tax money we pay and we get VERY poor service, if you choose to call it that.
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The most horrible service ever. They refuse to ring the door bell to deliver parcels, instead they leave slips stating they made attempts. As far as redelivery, that is a very frustrating process. Over several days, and several email requests they have made no attempt or just reuse to deliver. I say deliver because an initial attempt was never made, all they do is leave slips. They are very unprofessional and uncaring. Also, as far as speaking to a person, don't even bother because they never answer the phones.
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