Postal Locations

- no mail delivered/picked up today (93 and Bedford)

The so called supervisor is a very lazy and useless good for nothing SOB. He refused ground service for my package because he didn't want to do his job. The customer lady whom is new, didn't know how to do her job effectively yet. When she had to get the supervisor to help me, he had the audacity to make up an exorbitant amount of excuses to refuse helping me and he refused service, told me to go to another post office. He worked really hard and diligently to avoid helping the person he was called out to help, me, by asking other customers if they needed help first while I just stood there being ignored. Then he proceeded to make himself appear busy walking around aimlessly until I had no choice but to say "hey are you the manager that I have been waiting for to help me". He then used the newbie as an excuse to refuse service, saying that if she's not comfortable shipping my package, then neither is he, mind you the newbie doesn't know what to do, and this grown lazy pig is hiding behind her. He made so many excuses to avoid helping me ship my package for my requested ground service and yet the other customers packages were taken care of. I have noticed that this location cannot retain employees, the same manager is never replaced, and yet the same problems persist. I do intent to file a complaint with OIG. It is very disgusting that I was profiled as a domestic terrorist, the length that this lazy supervisor went to, just because it was almost closing time and the weekend, and all this overpaid lazy piece of 💩 wanted to do was go home. I left the post office very sad, upset, and feeling descriminated due to the nature of the excuses the supervisor used.

The parking lot and drive up area in the parking lot area are almost inaccessible! There are chuck holes and huge cracks in the parking lot, but mostly in the area to drive up to the outdoor mailbox. They have gotten worse with the weather, but they were pretty terrible before this winter. Also huge cracks as you leave the post office. Could someone PLEASE look into fixing this? I can't and won't drive up to the mailbox because my tires will not survive. I'm sure other people have actually wrecked a tire or two, so consider this a notice that I will expect reimbursement if I have to replace a tire. The whole parking lot is a disgrace! It has been this way for quite a while. I look forward to a response to this review.

I sent my friend in GA a Christmas card. The card arrived to her damaged and the pictures had been taken out. I am trying to get in contact with this post office off Fort and the line keeps saying its busy. What is the deal here

The Northwest Office is the WORST, I dont know if its the system or just the employees but, SERIOUSLY, SOMEONE NEEDS TO FIGURE IT OUT, I HAVE NEVER HAD SO MUCH DIFFICULTY AT ANY OTHER POST OFFICE JUST TO SIMPLY DO AN ADDRESS HOLD OR CHANGE !!!! They ALSO DONT ANSWER THE PHONE !!!

David is my postman and I cannot say enough good things about him. I have lived in my house for over 30 years and we have had maybe one incompetent mail person. I have absolutely no complaints!!

Constantly getting multiple neighbors mail in our mailbox, and carrier lies about attempted delivery of packages, saying it was an unsafe location, when they have delivered packages there before with no problems...and I was home.

They are fed rude and horrible ever i had this p.o I been wait for package they asked me what ur name many time they was slow respond on the phone ....

That place is so poorly operated. They probably don't know what the sound of a ringing phone means.

Dave is the manager at usps northwest station and he should get fired worst customer service ever The rudest person ever

Horrible customer service

There customer service is horrible ordered a package off Amazon paid for two day shipping and they lost my package and they keep telling me they'll call me back and so I ask if I'm not getting my package today are you going to pay me for the 2 day shipping I was supposed to get it and they keep saying I call you back

The phone number for the branch does not work.